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    Can't install video driver

    Discussion in 'ASUS Gaming Notebook Forum' started by KelRem, Oct 5, 2010.

  1. KelRem

    KelRem Notebook Enthusiast

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    Hi Guys,

    I just received my G73JH X1 from another user on this board. I tried to upgrade the stock Video driver to the latest 10.9. Before I installed the new version I uninstalled the old one and ran CCleaner and Driver Sweeper to clean out the old driver. When I install the new driver, all that shows up is the standard VGA driver in the devices. I've tried the driver package from both the AMD site and the Asus site and neither seem to be installing the video driver correctly. Any suggestions? I'm running Windows 7 Premium 64 bit. Thanks for any help.
     
    KelRem, Oct 5, 2010
    #1
  2. Chastity

    Chastity Company Representative

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    There is no official 10.9 Mobility package
     
    Chastity, Oct 5, 2010
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  3. KelRem

    KelRem Notebook Enthusiast

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    Here what I have VGA_ATI_XP32_WIN732_868300 that was from the ASUS website. I also tried 10-9 Vista64.Win7_64dd_ccc_enu Neither seem to work...
     
    KelRem, Oct 5, 2010
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  4. Hedonist

    Hedonist Notebook Evangelist

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    10.9 is not yet released. Why don't you system restore your unit first? And before you update your video card driver, update first your BIOS to 209, vBios, then ATI driver 10.8. Otherwise it won't work.
     
    Hedonist, Oct 5, 2010
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  5. Chastity

    Chastity Company Representative

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    The first one is the 32bit package, you have a 64bit OS. Wrong driver package.

    the 2nd one is the desktop package of 10.9, not Mobility. Wrong driver package.

    Try here: http://support.amd.com/us/gpudownload/windows/Pages/radeonmob_win7-64.aspx
     
    Chastity, Oct 5, 2010
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  6. KelRem

    KelRem Notebook Enthusiast

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    Thanks so much. Everything is working now.
     
    KelRem, Oct 5, 2010
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