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    Computer shutdown as soon as USB device plugged in. Event ID 10

    Discussion in 'ASUS Gaming Notebook Forum' started by RadOwl, May 6, 2013.

  1. RadOwl

    RadOwl Newbie

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    Hello,

    My G73jh instantly shuts down the moment a USB device is plugged into it. Just started happening today, but a few days ago I started having intermittent issues with the USB mouse input stuttering while playing a FPS game. I checked the windows event log and found two errors:

    Error ACPI event ID 10
    driver WUDFRd error

    I also wrote this down shorthand: ACPI BIOS writes an illegal PCI operation region (0x4).

    I googled event ID 10 and found it associated with bad motherboards and rootkits. Lovely. But I haven't found any g73 owners with a USB issue like this where just plugging in a device causes system shutdown.

    NOTE: To get the computer to power on, I have to unplug the power cord and remove the battery first.

    Please if anyone has suggestions I'm all ears.
     
  2. pato

    pato Notebook Evangelist

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  3. alaric_t@hotmail.com

    [email protected] Notebook Evangelist

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    Have you tried another device in the port, or only the mouse? It does sound like it could be incorrect or corrupt drivers for either the port or the device being plugged into it.
     
  4. RadOwl

    RadOwl Newbie

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    I got the same instant shutdown when I stick a memory card in the reader. I went through the system messages and found nothing corrupt drivers or bad ports. It happens no matter which of the 4 usb ports I use.
     
  5. RadOwl

    RadOwl Newbie

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    I checked out the link and set the driver to automatic. We'll see if it clears up the error messages. Thank you for your suggestion.
     
  6. ALLurGroceries

    ALLurGroceries  Vegan Vermin Super Moderator

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    If you reboot and go into the BIOS setup and plug in a USB device, does your computer shut down?