Considering buying the G53SW - help/feedback, please?

If it is 6GB it is most certainty 3x2GB configuration, no other configuration can exist. (unless they do 4GB + 2GB/4GB +1GB + 1GB, which is weird). They usually have matching sticks of RAM inside, so only thing probable is 3x2GB (for stability and compatibility).

 

Yeah, I edited my comment about the newegg rep because he didn't *really* give me a straight answer. He just said that there may be some information that was incomplete (obviously) but that the information that *is* there is accurate. So, since the SW-XN1 and JW-XN1 are essentially the same product but for an upgraded processor, more or less, I take that to mean that you can fill in the missing information from the SW-XN1 page with what's on the JW-XN1 page.

Maybe I'm wrong in that regard. Maybe we are getting screwed with the warranty. But I seriously doubt it. If the warranty was the *only* thing that was fishy on that details page, then I'd be worried, but given the huge amount of missing info I'm just not concerned.

edit: frosty5689, I know that on the Best Buy page, their version of G53SW claims to have a maximum of 16GB - even though they're only selling it with 4GB. I'd find it strange if the watered-down Best Buy version of the G53SW had a greater capacity for RAM than the newegg one, but who knows. Maybe it does.

Also, niku, I'm sorry yours has not shipped yet. I'm sure you'll get it. All I know, is that I had to specifically call them up this morning and stress that it was important to me that my laptop ship today, for arrival on Friday. It was stuck in the "address verification stage", and he said that was because it was such a big purchase. So I provided the address information and such myself, which expedited the process. Half an hour later my card had been charged. About 4 hours after that, I received my shipping notification and tracking number.

The lesson is: When in doubt, call up and complain :3

 

It's most likely a 4 and 2 GB stick. My dad's Vaio F came with that setup, so did the M645 I just got rid of.

 

Ugh, complain for quicker service, why didn't I think of that lol. They're closed now, so I'll call first thing tomorrow morning and try to speed things up. What did they ask you for on the phone to speed the address verification stage?

 

Nothing much at all - just my name, the address connected to the account and AmEx card I used, and the the phone number. Was really easy, although I actually wasn't sure if using AmEx made things take longer or not. But for big purchases like this, if the retailer actually takes Amex it is ALWAYS better to use it if you've got it. I've found them to be worlds better if something goes wrong, and you have to dispute a claim or fix some sort of mistake. I never feel *totally* comfortable making a $1000+ purchase on Visa/Mastercard, although sometimes it must be done.

Anyway, it's not much trouble at all. I'm surprised yours hasn't shipped out yet, seriously - I ordered mine on Tuesday morning, not Monday. I'd imagine the fact that your in Canada might make things more tough, though.

Since (I'm pretty sure) they guarantee shipping withing 48 hours, I would *really* complain if I were you - I bet you could get a free upgrade to next-day shipping if you spend some times on the phone with them tomorrow and argue your case articulately, and still get your laptop by Friday. You've got a shot, at any rate.

Also hey, Tailgunner! You've got the G53SW-XN1! What was the warranty your computer came with? Please, tell me, it would be a *huge* help. Did you get yours on newegg?

 

I hope you're right about the 2 year warranty then I'll buy it for sure!
I have to wait for stock anyway.

Niku probably purchased from the Canadian newegg website so stock and shipping times are probably different.
Newegg.ca - ASUS G Series G53SW-XN1 Notebook Intel Core i7 2630QM(2.00GHz) 15.6" 6GB Memory 500GB HDD 7200rpm DVD Super Multi NVIDIA GeForce GTX 460M

 

Sorry, my mistake, I ordered Tuesday morning as well, all this anticipation has got me feeling it's taking longer than it really is haha. I ordered on a Mastercard Gold since it extends the warranty on the item by a year.

I know what you mean by you havn't been this excited over something since you were 12 haha. I really hope they set them aside when people make the orders, would really suck if everything went through and there were none there when it was ready to be shipped

The rep I spoke to on the phone told me that they ship from a warehouse in New Jersey, even though they have a Canadian website things still come from the same places and stockpiles... they just charge us 14% extra for taxes grrr.

 

If it ships from US, do you have to pay additional duties?

 

Yayyyy my UPS tracking number has been activated! Now I fully and completely believe that my G53 is on the way ^____^

I'm jealous thst Newegg canada ships from a warehouse in New Jersey! Mine shipped from California, in fact, it just had its origin scan from Los Angeles about 2 and a half hours ago. I'd prefer NJ because I live in Maine, which is, well, about far away from CA as you can get while still being in the contiguous United States. Not that it really matters, it's still gonna get here when it gets here.

The speed of shipping really does amaze me. The fact that this little box is going to travel 3100 miles across the entire country over the next 36 hours just amazes me. I actually get next-day shipping a lot from a particular vendor in Chicago that I use for my job, and they receive orders up until 9PM EST. It amazes me that I can place an order with them at 9PM and have it in my hands at 9AM the next day. That's with FedEx though, whom I consider more reliable than UPS. Here's hoping UPS comes through!

 

No additional duties, just Canadian sales tax. It's ordered from the Canadian version of the site.

 

Umm, NE is showing this model as deactivated now, waiting forever to get it back in stock

Newegg.com - ASUS G Series G53SW-XN1 Notebook Intel Core i7 2630QM(2.00GHz) 15.6" 6GB Memory 500GB HDD 7200rpm DVD Super Multi NVIDIA GeForce GTX 460M

 

It's only been out of stock for a day, give it time.

 

There's sth fishy about this... I mean, could it run out of stock and be deactivated in 4 days? That's almost impossible... I was thinking about the chance that there's sth with the model.

 

It's been going in and out of stock like crazy the past couple days; can't have been up there for very long, right?

I certainly hope there's nothing wrong with the model. It could be that they're just receiving a ton of demand for it in a really short period of time; after all, it is like an *absurdly* good deal. Every other site has that laptop for at least a couple hundred bucks more. I wouldn't be shocked if it goes back on sale in a couple days and costs like an extra $100 or something. But that could be me just trying to be optimistic and delude myself into thinking that I got a better deal than I did, in fact, get.

 

Some information to help you guys:

- The G53SW has one USB 3.0 port, just like its predecessor the G53JW.
- There are four SO-DIMM slots. In the XN1 variant, two of those are occupied by a 4 GB and a 2 GB stick.
- Warranty is 1 year accidental coverage, limited parts and labor warranties.

I've been a NewEgg customer for 7 years and a deactivated item signifies two things:

A.) The item has reached EOL and has been discontinued by the manufacturer.
B.) NewEgg intentionally removes the item in order to get rid of its predecessor.

I'm going to have to guess it's the latter. The G53SW's price point is too competitive with the G53JW and thus they hold off on the G53SW to get rid of the remaining G53JWs. Once they get rid of the majority of the older model, they'll start selling the G53SWs again.

 

Wow, you got it??? 4 slots, great. It's better than the XR1 version then .

 

I forgot to mention that the XN1 has the ability to hold two 2.5" HDDs as long as they are no taller than 9.5 mm. However, the cage/mount for the second bay is missing and you will need to get a HDD caddy specifically for the G53; the G73's will not work.

 

Thanks so much for the info, very reassuring. I was actually more curious that it did in fact have all three USB 2.0 ports, but since I can see them in the attached picture I think it's safe to assume that they're there. Quite nice to hear that it has the same warranty policy as the JW model, though. I was slightly concerned there, but it just would make no sense for them not to include that.

And your explanation as to why it's been deactivated makes perfect sense, as well. Given that there's an itty-bitty $30 difference between the G53SW-XN1 and G53JW-XN1, I can't see why anybody would ever buy the JW model as long as it's in stock. $30 isn't very much to pay for upgrading the i7-740QM processor to the i7-2630QM. For that $30 you also get an extra 2GB of RAM.

Just out of curiosity, TailGunner, is there any way at all that the G53JW-XN1 is superior to the G53SW-XN1? It wouldn't make sense for that to be the case, obviously, since the SW is the updated model. I'm just curious, since you own it, if there were any features whatsoever that had been discontinued. Or if it's exactly the same, barring the processor and RAM upgrades on the SW.

Also, when did you get yours? Do you know how long the G53SW-XN1 had been on sale for newegg, up until they discontinued it today?

 

From the hardware viewpoint, nothing has been dropped or worsen with the new model. I ordered it on Sunday and I just got it this evening. Unfortunately my new job has me working from 6:30 AM to 6 PM so I haven't gotten to the software aspect yet. I installed my components right after walking through the door and as of now it sits on my desk with more RAM and a blank SSD. I will get Windows installed tomorrow evening and hopefully I can find out more from within Windows and some specifics such as load temperatures by Friday night.

 

Ohhhh man! Discontinue makes me nervous!! I sure hope I get mine.. calling them first thing in the AM to do whatever I can to speed up this annoyingly long verification process. Tailgunner, do you mean 1 year accidental warranty and 2 year global parts and labour? Or only 1 year total? By the way, where did you get the caddy for the extra hard drive? I want to install a SSD secondary drive in a few months when they come down more in price. Was the caddy expensive and easy to find?

Btw, since you've been a newegg customer for so long and have experience with items going out of stock... do you know if an item is in stock when ordered if it still goes through?

 

Kawaru, you don't trust any body do you? It's newegg! They are one of the most reputable companies on the Internet. You will be so happy when you get te laptop. There is no way the JW is superior, there is a reason all the 53SWs are sold out, BC it is a SMOKING deal! If I had $1200 I'd have bought one. It isn't an error or misrepresentation, the price actually makes sense, Sager sells a laptop with the exact same specs for $1170. Buy one already!

The ad says 1 year, that probably why it is cheaper. Still a great deal.

 

One year of each, my apologies for the confusion.

Kaworu86, the G53SW has only been listed on NewEgg for only 5-6 days. It showed up sometimes during last Saturday/Sunday. When I ordered it on Sunday, they didn't even have images of the laptop posted.

 

Kaworu time to pray because if it's not what you expected, you will never get a refund from newegg lol but don't worry newegg is reputable, only bad thing about it is you can't get a refund incase there is something wrong, only replacement or repair.

 

Cool, thanks. Good to know nothing has been worsened for any weird reason. I'm a little jealous you're getting yours two days ahead of mine, but surely I'll get over it. The next two days at work are going to be torture; at least it's being delivered to me at work on Friday, so there's no way I could possibly miss it.

Let me know how it goes though, I'd be really curious what your experience is. I plan on picking up my own SSD in a month or two, as soon as I can save up a little more extra spending-cash. Seems like with a smaller model of a powerful gaming laptop like this (which would then of course be prone to some overheating issues, possibly) an SSD would be a pretty important purchase to make, in terms of increasing its longevity and overall useability.

Don't worry, Niku. You and me ordered ours at the same time, almost. It doesn't sound like they're really out of stock at all. If I got mine, there is absolutely no reason why you won't get yours. Relax. Don't worry, be happy. And yes, TailGunner meant that there is a 1-year accidental warrant, and then a 2-year limited parts and labor warranty - so 2 years of total warranty coverage, but you only get accidental coverage during the first year.

Also, on a slightly random note, I was slightly embarrassed to see that if you search google for "G53SW-XN1" the third result you get is my little thread, right here I can't believe there are people out there who can just... spend $1200 on a new computer and not obsess endlessly about it. It can't just be the three of us who bought this model, right? xD

Ohh I'm just, like, insane. I have anxiety problems. And other problems. I haven't had $1200 to spend on anything in a really long time, for various reasons. PM me if you're really curious about that. I have trust issues too, obviously. And I've never ordered from newegg before.

Sounds like it really was a smokin' deal, and I'm psyched that I *did* buy on already. Let's leave it at that.

Gosh, only 5-6 days. I only heard about it on Monday, and ordered it Tuesday morning - even then, they didn't have any images of it. Kinda funny that it started to go out of stock right around the time they got those up. Now if only they could put ALL of the actual specs in the details page. That'd be nice.

Aww, why's that? I thought there was, like, a 30-day period where you could still get a refund, especially if something is wrong? Does the item being discontinued mean that I can't return it for some reason?

 

1 year warranty he said.

 

kaworu876, if everything else fails you would certainly get a 'store credit'. Btw, I ordered my first item from newegg in December 2000. I am very familiar with their business policy Don't worry!

 

edit: okay I'm an idiot, yes, it does say this is non-refundable and can only be sent in for replacement. so yes, I suppose I am hoping there is nothing wrong with it, heh.

Out of curiosity, is it possible to upgrade your warranty independently with the manufacturer, if one so desires? Or do you basically only get an opportunity to choose warranty options when you purchase your machine.

double edit: Okay, checking out the Asus website it seems you can absolutely extent your warranty for up to three years - that's very reassuring to hear, I feel way better about all of this now *whew* So, sl33p, if you consider a warranty extension of 1 year (for a total of 2) worth an extra $100 it seems like that's absolutely do-able, you could even go up to 3 years. Not entirely certainly what the exact cost is, but it doesn't seem to be any more than that.

 

newegg sells extended warranty too. $115 CAD for two years extended.

How much is the ASUS extended warranty?

 

I believe it has 2 years global coverage that comes with it. The first year covers accidents as well, one accident only per notebook.

You can purchase an extra year to make it a total of 3 years from Asus

You can also purchase 2 years extended warranty from Newegg making it a 4 year total coverage. 2 from Asus and 2 from Newegg for $100ish. I called the company that offers this extended 2 years, some third party company called secure net or something, their CS rep seemed incompetent, not sure if this would be worth the purchase.

Hopefully if my purchase goes through I'll get 3 years covered 2 from Asus and 1 added year from the mastercard I purchased it on.

 

Well, my understanding is that you can buy extended warranty agreements from multiple vendors - at least that seems to be the case. Searching around, it seems that you can extend your Asus warranty agreement (parts and labor) by 1 year for about ~$80 USD, give or take a few bucks depending on the site. But it's difficult to find the price on Asus's own site, I think you have to register your account, put in your product key, activate your original warranty, etc to extend it from there. Not sure though, just been browsing around trying to find more info/prices on this.

edit: It only comes with 1 year parts and labor, niku, my mistake before. It says so on the right side. I'm not sure what kind of additional warranty you got from using your specific type of credit card, though, and if thats the Asus warranty or the newegg one. But the G53SW-XN1 model from newegg *does* just come with 1 year accidental damage warranty, and 1 year limited parts and labor.

Seriously though, I have a weird history with warranties. I've owned computers, and used them every single day of my life since I was... about 8 years old. That's 17 years. During that period of time, not once have I ever had to utilize a warranty and send any computer in to be fixed or repaired. Not even joking about this, it's never happened. I think it's a combination of luck, technical know-how, and actually taking good care of my possessions. I hear stories of these people who are constantly sending their computers in to be fixed and complain about it *endlessly*, and it just makes me shake my head. My brother is that way, for example, and in his case I know it's because he's an absolute moron who takes horrific care of his laptops. He's a rock climber, and he will leave his $2000 Macbook Pro outside in 95-degree heat in the baking sun on a freaking *rock* all day while he runs 10 programs at once on it and edits hi-def video, and then gets incredibly upset when every single laptop he buys mysteriously stops working after 5 or 6 months. I am not even joking about that - he thinks he just has really bad luck and is constantly being wronged by the evil manufacturers. Not saying that's the case for everyone, I'm sure stuff goes wrong for the best of us. Just never happened to me.

Now that I'm saying this, I bet this Asus is going to be riddled with problems, of course

 

Btw, there is nothing wrong quality wise with newegg-specific laptop (XN). The price is aggressive because of slightly lowered specs and reduced warranty coverage.

 

Oh, I know. And the lowered specs are only the hard drive size (500GB instead of 750GB) and 2GB less RAM (6GB instead of 8GB). Oh, and you don't get a carrying-case and extra mouse, which isn't much of an issue since I have a sexy skullcandy audio backpack with laptop sleeve and a Razer gaming mouse already . It's a great deal. Especially considering those are really unimportant specs, since you can easily add your own RAM and lots of people (including me) will be replacing their hard drives with solid states.

I just wanted to look into adding an additional year of warranty coverage for a total of 2 years. 1 year doesn't seem like quite enough, but 2 years should be fine.

 

I think when TailGunner said one year of each warranty, that means total 2 years. That's my hope anyways. The mastercard I purchased it on extends manufacturer's warranties by a year, but basically I would be reimbursed by mastercard if it needed service after the manufacturer's warranty ended.

 

Counting sheep till it comes back to stock

 

Normally, TailGunner, when will they put it back on stock again? 1 month?

 

Hi guys,

New to the forum but decided to register to since I'm really interested in this particular notebook.

Story time:

I actually saw this notebook when they first went up on the egg but couldn't pull the trigger because I was waiting for an RMA on a MSI GX660 (model with an i5 and 5870). I was watching the stock levels daily but I didn't buy because I hadn't received the refund. Anyway....I finally got the notice that my RMA was processed yesterday so I went straight to Newegg and it was sold out again!

As of right now, the item is listed as "Out of Stock" on Newegg.ca but deactivated on the US counterpart. Not sure what's up with that.

Also, I checked on the G53JW-XN1 (to see if this is a strategy to get rid of its predecessor) and there limiting that item to one per person. Seems fishy if they're trying to get rid of them before reactivating the SW model.

 

Just spoke to a newegg rep this morning, they said they had 15 available but the rep wasn't sure if one was kept aside with my name on it, hmm sure hope so. She said she sent an email to the verification department to bump my name to the top of the list. That makes sense to keeping them deactivated before they clear their stock of the G53JW's, if they really do have 15 in stock that's an excellent reason as to why. Here's hopin.

 

Oh, quite the news, hope that only 15 left .

 

It'll come back in stock eventually...
I don't mind waiting.. gives me more time to look for other deals.

I just hope when it comes back in stock, the price isn't higher.

 

Best of luck bro, hope you get it in time.
I'll order it from NE.ca if they replenish the stock b4 their US counterpart

 

There are a lot of pretty good deals out there, for sure.

It's funny, the other laptop I almost purchased was a Sager NP8130 - it's extremely similar to the setup on the G53SW, it has an identical processor, identical graphics card, a similar FHD screen with max resolution (albeit matte instead of glossy), same sort of choices for hard drive and RAM configuration... Most of the differences are just cosmetic, and have to do with the overall build quality and chassis, and one's preference when it comes to the two brands. I liked the G53 series more because the design aesthetic appeals to me, plus I'd heard some great things about Asus, whereas the Sager NP8130 is a bit more plain and straightforward-looking. But under the hood the critical hardware components are the same.

The Sager seems to be a little cheaper, actually, than the Asus - you can build one at xoticpc starting at $1209 (with no operating system but some people don't need that) and the default core hardware is the same as this G53SW-XN1 I'm getting. It doesn't have some of the bells and whistles attached already, but you can add those, and some of the default options might be slightly improved - such as it coming with 8GB of RAM instead of 6GB. And like I said it has a default matte screen instead of glossy (i prefer glossy myself) but that can be customized, too. Absolutely worth checking out, though.

 

Doesn't have those hot dual afterburner exhausts That's my sell point. Verified and charged, should hopefully have my tracking number soon and congratz on being a notebook Guru, haha all this hyping gives us rep power.

 

The Sager may be of interest to those requiring eSata or other expansion ports.

PS - Damn, I flew past 4000 posts already?

 

Chatty Kathy over here

 

I almost bought a Sager NP8130 today but decided against it. I actually like the refined style, possibly more than that of the ASUS ROG series laptops.

That being said, I've read that a lot of people are experiencing problems with the GPU fan constantly cutting in and out. There also seems to be quite a few people receiving units with a dead pixel or two. I wouldn't mind but an RMA would be a pain to Sager since I live in Canada and I'd have to pay shipping both ways.

Anyway, I'm reallying hoping the ASUS is reactivated because I'm ready to buy it and it just seems like the best bang/buck around right now.

 

Great! Glad to hear you got yours on the way, and don't have to worry about the whole issue with stock/deactivation, or whatever. I bet it'll be back up for sale any day, regardless. That being said, it's still strange.

And haha, you're right, I am a "Notebook Guru", lucky me xD I find post-count rankings to be so funny. They don't do those on the forum I normally post at, the SA Forums. We're a bit... derisive towards reputations and rankings over there, although it can be fun. I've got like 12,000 or 13,000 posts over there, or some ungodly number like that. And they're posts with content! Since as you folks have probably noticed, I am virtually incapable of brevity - a rare attribute, in this world of Twitter and 140-character limits!

And I don't blame you for waiting, Zeiss - if you've got your heart set on the G53SW, I'd definitely give it at least a few more days and see if it comes back online at newegg. I still consider myself pretty damn lucky to have snapped one up during that brief window of time.

I'm still nervously checking the tracking too much. It just showed up at an airport a couple hours from here, so it's probably being driven in my direction as I type this! Is it wrong that I find it frustrating that my computer is probably going to be at the local UPS station tonight, yet I'll be unable to get it until it's actually gone out for delivery tomorrow morning? I find stuff like that mildly frustrating. They should just make stuff available for pickup at all hours as soon as it arrives at the local facilities. Oh well! What's one more night, right? Tomorrow is going to be one long freaking day at work though, I must say.

 

Pshhh, at least yours is coming tomorrow I've got a whole nother weekend to get through!! At least I've got my tracking number now, no doubts that mine might not be coming at all. I feel better. Don't forget us when you get it! Haha answer questions and tell us of the awesomeness. and clarify the warranty in the box for me asap!! haha Thanks.

 

Does anyone actually have theirs?

 

Tailgunner does, he ordered on Sunday received on Wednesday.

 

Hey Kowaru, I am too considering getting the G53SW-XN1, and when I made a google search I stumbled across this thread, I would very much like too know how this computers turns out to be. Also, when you get it, could you tell me how many memory slots those this computer have, and also what is the default configuration(i.e.: 3x2GB or 4GB&2GB) of the Memory and also its speed