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    Does ASUS accept Upgrading Reqeust from Customer?

    Discussion in 'ASUS Gaming Notebook Forum' started by AMRAAM_Missiles, Sep 25, 2011.

  1. AMRAAM_Missiles

    AMRAAM_Missiles Notebook Consultant

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    I am having the G73JH-A2.
    I have read several article about repasting and replacing CPU for G73 series and decided not to do it because it is too risky.
    So, can ASUS do it?
    I would be happy to know. If not, i would like to know someone live near St.Petersburg can do it. :eek:
     
    AMRAAM_Missiles, Sep 25, 2011
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  2. Catzoo

    Catzoo Notebook Evangelist

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    Alienware does , and i was wondering the same thing. I'd be happy to know.
     
    Catzoo, Sep 25, 2011
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  3. WaffleBoy

    WaffleBoy Notebook Deity

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    I would say yes, you can call them you know. but they will kick you with their price for sure. (talked to them once, they told me for example if I give them a screen that I bought, and they replace it, it will be lower price ( about 80% less maybe)
     
    WaffleBoy, Sep 25, 2011
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  4. Yiddo

    Yiddo Believe, Achieve, Receive

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    I wouldn't personally because of the price & there is always going to be a chance of breaking something when repasting or replacing something and that applies if you do it or if you give it to Asus to do it. If you research and follow the instruction then you cant go far wrong to be honest. Gonna upload my repaste explanation shortly (finally) had the pics and movies etc hanging around for ages.

    Most dont have a problem but IMO I would rather break it myself than someone else break it.
     
    Yiddo, Sep 25, 2011
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  5. AMRAAM_Missiles

    AMRAAM_Missiles Notebook Consultant

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    You mean that people can buy the CPU by their own first and then let ASUS replace them?
     
    AMRAAM_Missiles, Sep 25, 2011
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  6. Catzoo

    Catzoo Notebook Evangelist

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    The advantage of letting Asus do the upgrade is that every single CPU i found on eBay was some kind of " Beta " hardware , not brand new one " retail " one ( we can't say retail cause they're not sold , but they are not test one )

    I'd like to know how much they may charge to have the last i7 CPU for exemple
     
    Catzoo, Sep 26, 2011
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  7. CrappyAlloy

    CrappyAlloy Notebook Evangelist

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    All I know is; on my second RMA (my own fault for bricking my GPU), I included a tube of ICD7 and asked them to repaste it with that for me, instead they put their own crap on, two different types/thicknesses of thermal pads, and kept my ICD. <__<

    Good luck on any requests; however now that Chastity works there you might stand a better chance.
     
    CrappyAlloy, Sep 26, 2011
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  8. WaffleBoy

    WaffleBoy Notebook Deity

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    Maybe, I know only about the screen, keyboard, and gpu. (same gpu, I don't know about gtx 560m, maybe they can)
     
    WaffleBoy, Sep 26, 2011
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  9. JOSEA

    JOSEA NONE

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    OP , If I wanted to do this, I would contact Ken Lee GenTech PC and ask what his firm would charge. No slight against ASUS but unless they could guarantee Chastity would work on my machine I would go with gentech.
     
    JOSEA, Sep 26, 2011
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  10. Morpheus1

    Morpheus1 Notebook Consultant

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    Question from me is IF you could have Asus upgrade the GPU on a G53SW a few years down the line?
     
    Morpheus1, Sep 26, 2011
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  11. AMRAAM_Missiles

    AMRAAM_Missiles Notebook Consultant

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    wait. Chastity work at GenTech?

    Can you ask them about upgrading to Core i7 840QM / 920XM?
    Considering the 840 because there won't be a huge different in gaming between 840QM and 920XM.
     
    AMRAAM_Missiles, Sep 26, 2011
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  12. JOSEA

    JOSEA NONE

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    No she works for ASUS , Ken Lee is the man at gentech. Sorry if I was not clear. You can send a Private message to either one from this forum -
    Chastity or GentechPC
     
    JOSEA, Sep 26, 2011
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  13. AMRAAM_Missiles

    AMRAAM_Missiles Notebook Consultant

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    Oh wow.. wow... Chastity is a lady??? :eek:
    I hope she doesn't get mad becase i called her "he" once.
    And is it really worth to upgrade to 920XM? I am aiming to play BF3 at reasonable FPS.
     
    AMRAAM_Missiles, Sep 26, 2011
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  14. Chastity

    Chastity Company Representative

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    QS models are $260 on ebay, and make a nice upgrade.

    St. Petersburg, what state?
     
    Chastity, Sep 26, 2011
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  15. AMRAAM_Missiles

    AMRAAM_Missiles Notebook Consultant

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    St.Petersburg, Florida.
    Are there more than St.Pete in United States? :D
     
    AMRAAM_Missiles, Sep 27, 2011
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  16. GenTechPC

    GenTechPC Company Representative

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    Chastity work for Asus but she does all kinds of upgrades to her own laptop. :)
     
    GenTechPC, Sep 27, 2011
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  17. Zymphad

    Zymphad Zymphad

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    Asus doesn't do upgrades I don't think, at least never heard of it. Asus has arrangements to accept upgrades from authorized Asus resellers.

    - Contact your reseller. That should be what people ALWAYS do first rather than posting on these forums. It's so much easier, get the answer direct from those who are authorized to sell and customize the notebookes...
     
    Zymphad, Sep 27, 2011
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  18. AMRAAM_Missiles

    AMRAAM_Missiles Notebook Consultant

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    I am waiting Gentech to turn on Green Light. :D
    Can you guys do it?
    I would love to have my laptop upgraded by an Experienced hand.
     
    AMRAAM_Missiles, Sep 27, 2011
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  19. Chastity

    Chastity Company Representative

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    I suppose they can if you buy the chip from them :D

    Asus' idea of doing upgrades is you buying a newer model.
     
    Chastity, Sep 27, 2011
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  20. xxERIKxx

    xxERIKxx Notebook Deity

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    The 920 will be much faster than the 840 when you overclock it.
     
    xxERIKxx, Sep 27, 2011
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  21. Yiddo

    Yiddo Believe, Achieve, Receive

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    About this much:

    My 920XM CPU Score P5366

    An 840QM CPU Score P3664
     
    Yiddo, Sep 27, 2011
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  22. hackness

    hackness Notebook Virtuoso

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    920/940XM only, we came acrossed. Just look at the 3.2GHz on each core (920XM OC) vs 840QM's 1.86GHz on each core. 840QM seems like a really big fail here, and you can't OC a 840QM much with just raising the FSB while the XM's multipliers can be controlled.
     
    hackness, Sep 27, 2011
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  23. AMRAAM_Missiles

    AMRAAM_Missiles Notebook Consultant

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    i will wait till Dallers try BF3 with his 920XM before i decide to do anything.
     
    AMRAAM_Missiles, Sep 28, 2011
    #23