Does your G73JH miss keystrokes?

Removing the Synaptics driver fixes it completely for me. The touchpad still works and to avoid unintentional taps I use a freeware app called TouchFreeze. Every now and then I install the latest Synaptics to see if it fixes the problem but it doesn't.

 

I also have the missed keystrokes issue.

A few notes on my situation:
1. The issue is present both in Win7 and Linux. (Ubuntu Lucid, 64bit)
2. Disabling the touchpad in the bios fixes the issue (in both places).

Given that this occurs in two vastly different software environments, this is likely a hardware issue. (And even if a new touchpad driver did fix the problem, it wouldn't really help me. )

Also, does anyone have any updates on this? I really would like to use my touchpad again.

 

What?? I thought this was not present in Linux at all.. I am now running W7 x64 without Synaptics drivers and can assure you the missing keystrokes issue is gone 99.9%

Are you using any kind of drivers in Linux? If so, which ones?

 

So, after doing some investigation, I am even more confused. I tried to reproduce the problem on both platforms, and it is exceedingly difficult to reproduce.

I can say that the problem is definitely more severe in windows. Or at least it was easier to reproduce. I did manage to get a few missed keystrokes in Linux, but a lot less than I would have though. (I first noticed the problem while coding in linux, and then it was frequent and very annoying.)

Although while I type this post I have missed several keystrokes (which I have mostly corrected.)

Anyways, under Linux I'm using the open source 'synaptics' driver that comes with x.org. It's part of the package xserver-xorg-input-synaptics, and the version is 1.2.2-1ubuntu4. I have not tried using a different driver. But given how sensitive the touchpad is, I think it would be unusable with any other driver. (Even with the synaptics driver, I had to tweak a number of settings before the touchpad would behave reasonably.)

 

I booted to a Hiren's Boot CD if you know what that is. It's a set of utilities for doing windows repairs kind of like Winternals. Anyway it has a fully booting version of Windows XP on it called mini-XP. It never misses a single keystroke when I am booted to that CD but it uses default PS/2 drivers just like when you don't have Synaptics loaded so I don't know if that tells us anything.

If I remove the Synaptics driver it works fine, but the cursor acts wild and clicks things. The easiest solution right now is just to disable in BIOS and use an external mouse.

 

havent noticed so far any.
Just made a test and typed for 15 min random words, didnt miss a single strike


Well at least its one thing what is working correctly on my NB.

 

nver had an issue....

 

I'm glad both of you don't have this problem. At least it's not universal and I know it is possible to get a unit that doesn't do this.

I do think there are two distinct problems that folks are having. One is an erratic touchpad. The fix for this is probably a replacement palmrest. I personally think that has to be a hardware problem. The other is the issue we are discussing here which is dropping keystrokes while typing. I also don't think it's speed related. I can carefully type a test paragraph at 45 words per minute and have several errors that are obviously dropped keystrokes.

 

i did get an erratic touchpad once with chrome... disabled it and no problem... restarted and it was gone completely.. I hope they find a solution..only one to me is replacing the touchpad with the proper synaptics one.

 

I had experienced the touchpad going spaz a couple of times, but not anytime recent. Unfortunately I do not know what I changed to fix it. I do know I don't have that issue anymore.

 

Yep, if you have a double letter word it will miss the second letter if you type like I do. I had to slow way down in my typing because of the lag in the keyboard. On one site I saw where a tech or someone posted that the buffer was two slow for typing at normal speed. Hmm I do not know if that is right or not. But I do know that this is the first time I have ever run into a problem like this on any computer. Also I have seen on my keyboard that on some sites the "s" key will not work, I have to drop out of the site and reload it to get the key to work. And it only happens on some sites as I can tell.
If I am on a program I have not had it happen so far.
And on the lag I have noticed that sometimes it is not as bad as others , some times it is real bad and I will reboot and it will not be nearly as bad as it was. That tells me that there seems to be an issue with the Bios or a bad chip in the keyboard buffer. I just wish that they would find out what it is and get a fix for us.

 

Sorry to necro an old thread, but my searches aren't coming up with any information.

I have a G73JW and I miss key strokes all the time. Is there an update at all out there to fix this problem?

 

This is the exact issue I have I have learned to live with it. AMAZING that only 3 have claimed a fix!
OldSchool, I have made sure the keyboard filter is installed, did a clean install of windows 7, did a BIOS update and used the original ATK driver from the factory CD on my JH to improve the issue.
Are you a very fast touch typist? On our model some have reported issues related to this, I would not call myself fast, maybe 30 WPM.
Have you checked this forum for help with yours?
G Series Notebooks

 

I type about 70-80 wpm. I have not checked that forum, I will now though thank you for the link. I haven't updated any drivers/BIOs since getting it though.

 

As being G53JW owner, i have the same problem. The funny part is, the problem is intermittent. While i was typing fast, it clearly misses a bunch of chars based on the word i'm typing. But sometimes it works perfectly without any miss. I'm using stock OS and i'm not sure that's software-related.

Any confirmed solution for this?

 

Hi. There was a firmware and a driver update a long time ago that mitigated the problem to a great extent. I thought the problem was exclusive to the G73JH models and not the JW's so I am not sure if your G53 has the same issue. I am sure you have already done this, but make sure you have the latest firmware and drivers, specially anything related to keyboard or keyboard filter.

Another thing that worked for me was plugging in an external mouse and disabling the touchpad completely. Try it out just to see if it works even if it's not a solution you'd like to keep.

 

Guys, does that problem (key miss) happen even with USB external keyboard even touchpad is enabled??? Or is it just an issue with internal keyboard?

 

External USB keyboards work perfectly with or without touchpad enabled. It is an issue with the internal keyboard.

 

Thanks for the tip. I'll give it a try. I wish there was a chance to replace built-in keyboard with a fitted USB-connected keyboard to get rid of this issue. It's driving me crazy!!!

 

Just curious, I do not see any missed keystrokes with external or internal KB, but I am a slow typist (30 WPM max). I would be glad to list the few mods I have done if you need them (all are mentioned somewhere in this thread)

 

Hi Josea,
I actually only have done disabling touchpad from BIOS, which is the only thing i can really do at the moment. Other than this, the system is quite stable, not fully but satisfactory.

Is there a really_and_proved fix other than disabling touchpad?

 

I can not promise this will help, But I did a clean install of win 7, KB filter Driver - Provider - ATK, Date 7/20/2009, version 1.0.03, signer MS windows Hardware compatibility Publisher
Details all 3 C:windows\system\drivers .. i8042prt.sys, kbdclass.sys, kbfiltr.sys)
ATK package 1.0.0008 Synaptics 15.2.20.0 ... Enabling or disabling the TP makes no difference, I normally leave it enabled.
This combination took me quite a while to come up with but you seem to be like me .. we want it to work consistently!
Hope this helps
Are you a very good typist as far as Words per minute? (I am not , I do about 30 LOL)

 

Thanks Josea for your reply. Appreciate. The steps you mentioned are of course would be helpful, however insisting on disabling the built-in touchpad seems a quick way to sort the issue out. I tried again and i think the key miss have gone by %95. Now it's much smoother.

I'm not too fast typer, but it's enough to see missed key strokes when i speed up a bit than regular usage.

Thanks again.