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    Drastic performance drop after formatting and repasting

    Discussion in 'ASUS Gaming Notebook Forum' started by Turquia, Jul 11, 2011.

  1. Turquia

    Turquia Notebook Geek

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    Hey folks.

    My Asus g73 used to average p2300 with overclocking in 3Dmark11

    I had my CPU and GPU repasted last week. I formatted the laptop and installed everysingle driver.

    Now my 3Dmark11 score is p1671 and i suffer lower FPS in games.

    What might be the problem?
     
  2. Support.3@XOTIC PC

    Support.3@XOTIC PC Company Representative

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    First thing i would try is to download the most current video drivers directly from Asus. If you got the ones from Nvidia directly they can actually give you lower performance then the Asus drivers.
     
  3. Turquia

    Turquia Notebook Geek

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    Weird stuff

    I used to get p2300s with 275.50 drivers

    I updated to the drivers on Asus site.

    Stock gave me p1800s

    overclocked @ 775 gave me p1570

    is my graphics card dead?
     
  4. Yiddo

    Yiddo Believe, Achieve, Receive

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    Drive sweep and replace the drivers with Nvidia ones and see if it makes a difference.
    Make sure powerplay is set to performance mode
    Make sure power4gear is set to performance and 100% CPU
    Make sure you dont have any graphical settings forced on i.e AA/AF
    Check that everything is running as it should including temps under load as that looks like throttling using HWINFO.

    If all else fails check that someone has not sneakily whipped out your 192bit and replaced it with a 128bit version. GPU-z.
     
  5. Turquia

    Turquia Notebook Geek

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    @ dallers

    no my GPU is not swapped thanx to god. Unlike my swapped monitor which will be raplaced again.

    What is powerplay?

    Isnt it same with power4gear?

    From where do i setup powerplay?
     
  6. Yiddo

    Yiddo Believe, Achieve, Receive

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    oooo hold on I dont think Nvidia has Powerplay its called Powermizer isnt it I doubt it would be that mind.

    Drive sweep and install the latest drivers is your best bet.

    Check things are working as they should using HWINFO and check the temps under load using the sensors and run the summary it will show you how the CPU cores are working and if they are throttling.

    If you face the same issue again post the link for your 3Dmark11 result we can then see what is causing the performance loss. GPU or CPU.
     
  7. Turquia

    Turquia Notebook Geek

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  8. pato

    pato Notebook Evangelist

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    What is the temperature of your CPU and GPU while running 3dmark? Try Rivatuner to get the numbers.
    It sounds like one of your components is getting to hot and throttling down.

    And do you also have a link to your old 3dmark results?

    pato
     
  9. Turquia

    Turquia Notebook Geek

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    I will do that now

    Also here is my other 3Dmark score with clocking @ 745

    NVIDIA GeForce GTX 460M video card benchmark result - Intel Core i7-2630QM Processor,ASUSTeK Computer Inc. G73Sw score: P1904 3DMarks

    Starting to get improvement.

    Also no I dont have links to the older results :(
     
  10. Yiddo

    Yiddo Believe, Achieve, Receive

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  11. Turquia

    Turquia Notebook Geek

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    I will do that now.

    Pato mentioned rivatuner for temp tests.

    Any ideas how i can do that?

    I installed rivatuner but cant find temperatures


    EDIT:

    I just ran 3Dmark again my my CPU was 77 degrees maximum

    and my gpu was 93 degrees maximum.

    I take it that 93 is too high and the GPU is throttling?

    Now my GPU is repasted.

    Did they do a bad job?

    However one small thing I want to add is that NOTHING HOT comes from my vents and I also have my fans working at 100% with a tweak i found out in this forum... The GPU does not feel hot and again not hot air is coming through the vents

    Perhaps they damaged the censor on the GPU? Is that poss'ble?

    How can i stop GPU to throttle.
     
  12. Yiddo

    Yiddo Believe, Achieve, Receive

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    You need the rivatuner gadget just use HWINFO32 sensors I put a link on the other page its nice and simple. On the Sensors it will also show you your Fan speed make sure both are running and I had a lot of problem with that 100% fan speed post it firstly didn't do anything and then once I restarted it kept the fan running at 1000RPM so be careful it may be 99% safe but I was one of the 1% that it did not agree with.

    93oC is very warm for a benchmark test I fear your Furmark test would show temps into the 100's especially if you have the 460M GTX and after it has been repasted, could be a poorly seated heatsink or general bad paste job ie too much paste or not positioned correctly. Although the GPU wont be throttling until is pushes past 110oC.

    If your fan is running and you can not feel any air coming through the vent something is not right. Who repasted it for you out of curiousity? an approved tech?
     
  13. Turquia

    Turquia Notebook Geek

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    Hey there..

    No an approved tech did not repaste my laptop CPU or GPU

    today my benchmarks were p1400s

    In game the things dont seem that bad but i dont think it is as good as before

    Is there a possibility that reinstalling windows didnt go as planned. Should i go ahead and reinstall it?
     
  14. Yiddo

    Yiddo Believe, Achieve, Receive

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    Can you do a full run of your benchmark test. Run the latest HWINFO and turn on the sensors in the background so that it logs the clocks and high and low temps and take a screenshot once the benchmark complete and post it here. There is something not working right but its difficult to diagnose without seeing some stats.

    Although your temps are high they are not in dire straights at the moment but the repaste has not been very successful from those temps. :(
     
  15. Turquia

    Turquia Notebook Geek

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    @ Dallers

    Here is my lates 3Dmark11

    Factory settings GPU. Fans working at 100%

    NVIDIA GeForce GTX 460M video card benchmark result - Intel Core i7-2630QM Processor,ASUSTeK Computer Inc. G73Sw score: P1443 3DMarks

    The score is P1443


    And here is the screenshot of HWINFO62 temps


    ImageShack® - Online Photo and Video Hosting

    I am so upset


    EDIT: Here is a better screenshot of HWINFO

    http://imageshack.us/photo/my-images/38/adszchf.jpg/

    GPU Controller LOAD and memory LOAD seems low. Is that normal?
     
  16. Yiddo

    Yiddo Believe, Achieve, Receive

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    Your CPU is achieving but your GPU is not. It appears that the GPU clocks are not staying at max.
    Your Score

    Overall Score
    P1443 P1800
    Graphics Score
    P1271 P1600
    Physics Score
    P5904 P5400
    Combined Score
    P1296 P1600

    If everything is set to performance. Your AC is on and working properly and you have your GPU clocks set properly with the latest drivers.......hmmmm.

    Researching and pondering. BRB.
     
  17. Turquia

    Turquia Notebook Geek

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    Hmmmm

    do you belive this to be a software issue or is my GPU gone for good?

    Thanks for taking time by the way.

    EDIT : Everything is on.

    Adaptor is on. The laptop is in HIGH PERFORMANCE mode

    I also noticed that my GPU Shader and Memory went to extremely low values. It did not stay at that maximum value all the time it seems.
     
  18. Yiddo

    Yiddo Believe, Achieve, Receive

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    Can you post your HWINFO temps that are not showing. Need to also see what you are hitting on the MEM(IO) Diode and Core.

    Your GPU should not be hitting 93oC at 100% fan speed flat out that is not good. I would recommend repasting the GPU and CPU again.
     
  19. Turquia

    Turquia Notebook Geek

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  20. Yiddo

    Yiddo Believe, Achieve, Receive

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    I am hoping somebody pipes up with the same card as you with those HWINFO results because I personally cannot see what is the problem apart from your high temps but as I have an ATI it is difficult to compare. You have several sections I dont have but you are not showing the GPU temp sections. Can you check these in GPU-z sensors because I am wondering if one of the sections of your GPU is throttling.

    You should have three temperatures as so:

    [​IMG]

    Need to see them under load.
     
  21. Turquia

    Turquia Notebook Geek

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    Dallers

    I check that GPUZ program and I only have 1 GPU temperature. Its different than yours my friend.
     
  22. Yiddo

    Yiddo Believe, Achieve, Receive

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    That is difficult. Well I have exhausted all possibilities in my small brain. I still think that something is either clocking down during your test or throttling because your scores keep dropping as your GPU heats up.

    Are you confident with who did your repaste? It could be too much or too little paste that is causing the adverse temperature problems or the heatsink not making contact with a section of the GPU if the mem(io) is overheating it will throttle down and your frames are very low in your benchmark test. You could try reinstalling windows and the drivers before going for the repaste.

    Have you checked to make sure everything is set to high performance. P4G, Advanced power settings the lot.
     
  23. Turquia

    Turquia Notebook Geek

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    Nope I dont have any confidence on the person who did the repaste.

    Tomorrow I am going to another place to do it. Will have CPU and GPU done all together...

    I think thats what I will do. If the problem is not solved than I might reinstall WINDOWS... I really believe that GPU thermal is having a problem.

    And yes everything is in high performance as they should be...

    Tomorrow, back to repasting :(

    Thanx anyway my friend
     
  24. Yiddo

    Yiddo Believe, Achieve, Receive

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    I would never trust another man with my lady, as such I would certainly not trust another man with the mechanics of my G series. Neither should you ;)

    If you are confident you could get some ICD and do it yourself or at least make sure the person doing it is using a high quality TIM so that you dont have this problem again in a years time.

    I believe in this case it is a thermal problem because everything points to that or just a poorly seated heatsink. Get the bloke who does it if its not you to stress test before he gives it back. Try reinstalling windows and your drivers though you never know.

    Good luck and post back your results if it does not work will have to go back to the drawing board unless another 460M owner has any ideas.
     
  25. Chastity

    Chastity Company Representative

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    @Turquia: What model G73 do you have?
     
  26. Yiddo

    Yiddo Believe, Achieve, Receive

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    Sandy, 460M, Single HDD. Im putting my $5 on a G73SW-XN2.

    Glad you have showed up I am all out of idea's and you Nvidia lot have some funny sensors thats for sure ;)
     
  27. Turquia

    Turquia Notebook Geek

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    Asus G73 SW XA1

    Its the revised version of the CPU.
     
  28. Turquia

    Turquia Notebook Geek

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    Just had my CPU and GPU repasted. I still have 93 degrees in GPU ax MAXIMUM. 3dmark11 is again in p1500s.

    I am going to try a reinstall.

    What is the best order of installing drivers after a fresh install?

    EDIT : Going to try a reinstall of everything now.

    EDIT 2: QUESTION. I got this laptop from USA but I live in TURKEY. When i formatted and had a clean install i installed my Windows 7 in TURKISH. Would that cause any problems with the hardware compatibility? Since this laptop is designed for USA.
     
  29. Yiddo

    Yiddo Believe, Achieve, Receive

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    Who is doing your repaste? I am majorly surprised that you have hit the same temperature with a different person conducting the repaste and a different compound :confused:

    I lost my $5 you have the A1 :(

    Go for the reinstall again and start from scratch the language would not make a difference at all so that will not be the cause if it is an official version of windows and it is fully updated.
     
  30. Turquia

    Turquia Notebook Geek

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    This time it was an approved tech. I can tell you that this repaste is better than before. From the GPU side the fan would always throw out cooler air before but now hot air comes through...

    I will give you my IBAN number so you can send me the 5 bucks :D

    I am installing a WINDOWS 7 CD from Chastity's driver page.

    I believe I will burn it to a DVD and than boot it.

    Format C.

    Install Window 7

    Disable auto windows update

    Install the chipset drivers.
    ATK file

    Reboot

    Install the NVIDIA driver

    reboot

    and than install everything else.

    Than will install 3Dmark11 and test.


    I just played Homefront.

    I could get 40 fps but in time it dropped to 20 fps

    I am still with you on throttling issue.

    If all fails I am sending my laptop to the asus service in ISTANBUL which is the headquarters in Turkey.

    EDIT : Just finished with the WIN 7 installation and the drivers. Windows Update is done in most parts but not all. First test gave me p1800... Lets see what happens after hotfixes and other stuff.

    EDIT 2 : Pretty much done with most of the Windows Updates. Upgraded to Service Pack 1 as well. My 3Dmark is now P1835... I am not using the 100% fan hack nor overclocking nor throttlestop. Will see what happens after overclocking.

    EDIT : 3 Fully updated Windows 7. Fan Speed 100% Hack is used. Overclocked the GPU @ 775... I get P1960

    Still room for improvement and somethings a bit off because i should have gotten p2300s by now.
     
  31. Turquia

    Turquia Notebook Geek

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    Ok guys I need help.

    My problem starts when I overclock the GPU

    When it is not overclocked i get p1800s score from the 3Dmark11... When it is overclocked it goes lower to even p1600s.

    The overclocks I used were 745 and 775 both were working like charm before the repaste.

    The funny thing is that weather it is overclocked or not the GPU gets 93 degrees maximum. I tried it with the clock 675 setting, OCed 745, OCed 775.. Everything. The GPU gets to 93 degrees in all the scenarios...

    After OCing and getting a lower score in 3Dmark11, eventhough i reset the OC settings to factory shipped, GPU gets lower scores. I have to restart the computer to get the p1800 score again.

    I have MSI afterburner installed now and i can see from the graph that the core clock, shader or the memory clock is never stable...

    For example the default core clock is 675. And it does not always stay within that limit. It might fall as low as 51. Is that normal to start with? I even " prefer maximum performance " selected in Nvidia Control Panel for the power management mode...

    My first repaste was with thermal pad and this one is with thermal paste. I can tell you that the second repaste was a better succes as more hot air is coming out from the vents.

    If my GPU runs over 90, would that mean that the GPU will throttle and not function as it should?

    I know that before both of the repastes I never had any level higher than 85.. I never ever saw anything higher than 90 degrees for my GPU....

    Should I go for a repaste for the 3rd time?

    Or what else might be the problem?

    I am going nuts in here.


    EDIT : Where exactly is the sensor in the GPU? What kind of a sensor is that? Is there a chance that the sensor in the GPU might get damaged and show higher values?
     
  32. DCx

    DCx Banned!

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    Throttling happens around 105-110, depending on the GPU. At 95 for intel CPUs, IIRC.

    As for the rest of your questions ... eh. There's answers. Try reading the "read this first" section.
     
  33. Chastity

    Chastity Company Representative

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    @Turquia: what exactly did you do on your 2 repastes?
     
  34. Turquia

    Turquia Notebook Geek

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    Hey there

    Wierd stuff.

    Although i am having lower scores on 3Dmark11, my games run much better

    I clocked the GPU @ 775

    and also using throttlestop and the laptop performs even btter than before...

    But 3Dmark11 score is low. Weird.


    Anyway.

    2 different people repasted the GPU.

    they have thermal pads on the rams and a thermal paste on the GPU chip. The heat comes from the back of the vents pretty good.

    I just wonder if my model is meant to run on high temperatures.
     
  35. Chastity

    Chastity Company Representative

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    Are you running any monitoring apps when dong the benchmarks, like FRAPS?
     
  36. Turquia

    Turquia Notebook Geek

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    I did it both with and without FRAPS.