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    Driver issues on reformatted Asus G51VX-X3A

    Discussion in 'ASUS Gaming Notebook Forum' started by raz1337, Jul 29, 2010.

  1. raz1337

    raz1337 Notebook Evangelist

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    I recently had to reformat my Asus laptop. It's a G51VX-X3A. It has Windows 7 Home Premium. I had a recovery DVD which I used. I went through the reformat, and found I had lost the support disc with all the drivers. I panicked, called Asus, they were useless. I used my phone to give my laptop internet access and was able to get the Wifi driver off Windows update.

    I installed from the Asus site:

    VGA
    4 ATK drivers
    Chipset
    Camera
    LAN
    Wireless Console Utility

    Windows update installed the Wifi driver, picture card, infrared receiver.

    Everything seems fine, except in Device manager, I have two yellow exclamation marks named "Base System Device"

    How should I go about finding out what these devices are? Everything has drivers that I think should. I just had a random fatal error in Windows which makes me think it's attributed to those drivers. Maybe if someone has a G51 and could look to see if they could identify devices in device manager with this info?

    First device,

    Location:
    PCI bus 7, device 1, function 3

    Hardware Ids:
    PCI\VEN_1180&DEV_0592&SUBSYS_19A71043&REV_12
    PCI\VEN_1180&DEV_0592&SUBSYS_19A71043
    PCI\VEN_1180&DEV_0592&CC_088000
    PCI\VEN_1180&DEV_0592&CC_0880

    Second device:

    Location:
    PCI bus 7, device 1, function 2

    Hardware Ids:
    PCI\VEN_1180&DEV_0843&SUBSYS_19A71043&REV_12
    PCI\VEN_1180&DEV_0843&SUBSYS_19A71043
    PCI\VEN_1180&DEV_0843&CC_088000
    PCI\VEN_1180&DEV_0843&CC_0880

    I just tried reinstalling the Chipset drivers from Asus and it came up saying my computer didn't meet the minimum requirements. I tried installing the NVIDIA drivers after uninstalling the Asus VGA drivers and the NVIDIA installation gave a zip-7 error. I tried the Asus Update Utility and it says unable to get bios information. Asus support keeps saying I need the proper chipset drivers. I tried even going to Intel and downloading the drivers THERE and it didn't really fix the devices missing drivers issue. Now something is broken since my phone can't sync with my computer anymore. Such a mess.

    This is frustrating. I originally reformatted trying to fix a video slowdown error, but I was unaware of the notebook coming with a support DVD. I just assumed Asus would provide all the necessary drivers, I'd install, and go. apparently not. Any help?
     
  2. Nick

    Nick Professor Carnista

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    You should install all the drivers from Asus.com Try the bluetooth driver.
     
  3. raz1337

    raz1337 Notebook Evangelist

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    I figured out that it was the Ricoh drivers I was missing with Asus' help. However, I still don't understand how I installed the chipset drivers once, and then when I try again to reinstall it, it says I don't meet the minimum requirements.