Fn + Esc locks up my G73

I was going to hit Fn + F1 to put my G73 into sleep but accidently hit Esc and it locked up. Restarted and tried Fn + Esc again to confirm and it does indeed freeze.

I'm using Bios 206.

 

I read about it on the Asus forums. Mine does this too, as ppl said on the other forums, its prob just a BIOS issue and can be fixed with a update.

Considering at least ESC does nothing with FN pressed, it doesnt bother me.

 

Mine does it too, now that's just silly.

Edit: It will even lock it up in POST or BIOS

 

Confirmed here with BIOS 205. Apparently in this case Fn+ESC stands for:

Function+Extremely Stupid Crash

 

hahaha, crazy asus ppl, mine is freezing also

 

mine too. I've been been in constant contact with Asus about the Creative Driver error lockup and now this retarded FN + Esc lockup.

After 2 days of being lockup free, my G73 locked up because of Creative Drivers.
I called Asus 5 days ago and since then my case was esculated. Today I called to address this FN + Esc issue and find out the status on the Creative error.

I was told that they(Senior Tech) was able to duplicate the creative driver and that it is unknown when a possible fix could be available.

They said that they would have to duplicate the FN + Esc error to esculate this to a senior tech.


I find it hard to believe that the G73 has all these retarded issues....but what sucks is that for the price it is an awesome deal. What is Asus thinking releasing the G73 with errors like this?

 

Ok, but the Fn+ESC is just stupid.

I don't really consider it a problem though (they should fix it)

 

Same BIOS bug found on N61JQ (Fxied) and N71JQ, they are still working on BIOS fix for N71JQ.

 

Good to know, but you'd think after doing it 3 TIMES they'd figure out not to do that any longer.

 

I guess it's all good that you guys can just accept this error but I'm having a hard time sweeping this under the carpet and moving on. This is ridiculous and should have not shipped with the G73 especially if they've had problems in previous models prior!!

 

Interestingly, it seems that G73 also stems from the same base bios as N61JQ and N71JQ.
Surely, Ken has already reported it to ASUS for the G73 community.

 

You wouldn't have even known about it if someone hadn't stumbled on it and posted it. It's not like you're losing functionality here- there is no FN + Esc shortcut.

I guess if that's the straw that broke your back go ahead and ship it back. It's annoying, but I've yet to see any electronics product ship out 100% perfect at first blush. Get something that is standard and much further down the "bleeding edge" curve and you won't have these issues. Of course, you won't have this performance either.

 

That's basically how I look at it, I mean the G71 coming out of sleep downclocking prob was such a pain. Something they still havent fixed AFAIK.

I went thru 3 G71GX-BB05 before I finally gave up(had tons of other probs besides the sleep prob).

With that said, so far besides the keyboard lag and GSODs that some ppl are getting. There isnt a major flaw in the G73s that affect everyone. So I'm happy about that.

 

What are you even talking about?
I never made any claims stating that I discovered this on my own. I did however conduct my own research and found that this problem is NOT new to Asus laptops. I read countless forums outside of notebook review that address this problem long before the G73JH began production.

I think it is not too much to ask of Asus to provide some level of quality control for their final production models before they are released to the public.

I'm sorry if I like all aspects of my PC's to perform as they are intended to. It is true that I am going to buy an Alienware with 5870's in crossfire once it becomes available. The M17X with the 5870M is already available. I got a sweet bonus at work that I was not expecting that will pay for it. So to me it will be like it was free. But at this moment in time this creative/FN +Esc is ridiculous.


I will also keep my G73JH as my on the go PC. Making my M17X my desktop replacement.

 

I don't feel it's fair to hold it against Asus that they don't test each and every laptop to see if a key combination that literally does nothing is defective.

 

They don't have to test each laptop. It's part of the BIOS which is part of every laptop.

 

You'd think that after fixing a BSOD in the G51J they'd release a fix for the same BSOD in the G51Jx!

The G51J looks like it stems from the M60J BIOS, and inherited the issue.

Looks like the same thing here, bug inherited through multiple models' BIOS.

FYI, is the manufacturer of the motherboard "Pegatron Corporation" in the G73 as it is in my G51J? ("Mainboard" tab of CPU-z)

 

The Mainboard tab in CPU-z shows "ASUSTek Computer inc" for manufacturer of G73JH.

BIOS manufacturer is "American Megatrends Inc".

 

You guys can say whatever you want to try and make this ok. But in the end it's still ridiculous.


I'm still working with Asus to try and fix the Creative/FN + Esc. I tested 6 G73JH's at Bestbuy(all have issue) and I had my friend with his A1 in Vegas confirm both issues. Asus is still trying to replicate these issues. The senior tech that I spoke with said that I am the first person that has ever contacted them with these problems. If that is true I can see why Asus never fixes anything. I contacted Creative and the tech that I spoke to said that he was aware of the freezing problem with the G73JH and that it was a conflict between Realtek & Creative. He also stated that it was silly to put 2 programs on the same machine that try and do the same thing. He then said that I would have to contact Asus for further assistance.

 

Ridiculous? Just don't hit Fn+Esc. Seriously. It doesn't do anything anyway.

 

I think most people are aware that FN+Esc doesn't do anything. It's during the times when users accidentally hit the Esc key that causes the issue.

 

I'm not sure why skygunner27 is taking some heat over this, it's not like he wrote the code. He seems to be doing more about getting this problem addressed by ASUS than others. I made the call, have you?

Well, it does now.

 

You are right, especially as Fn+F1 has a function and the Esc key is very near. The first time I discovered it on my N71JQ was when I accidentally pressed Fn+Esc instead of Fn+F1.

Hopefully, ASUS will fix it soon.
For N71JQ ASUS is already working on it.
Ken Lee from Gentech reported it to them about 10 days ago.

 

Think of it as a feature. Other people have to run software to lock up their laptops, while you G73JH owners can do it by pressing two buttons.

 

I thought it was a typing precision tester feature!

 

Except completely locking up our PC requiring a hard reset!!

Thank you for making the call. The reason nothing ever gets fixed is because these so called G73JH owners are too lazy to pick up the phone and make a call....lame.

+1 Rep

lol....the only problem with that is that a hard reset is required to continue.
Hard shutdowns lead to startup problems and data corruption.

 

I'm not trying to "make it ok". I'm not trying to justify anything. I've never accidentally hit this key combination. I don't use sleep at all, so there's little chance of it. It's not ok, it DOES need fixed, but to me this isn't something I get out the pitchforks and torches over. If it's your straw, then so be it. Spend 2-3x as much for that Alienware. Just understand that I doubt it'll be perfect either. I've been working with Dells and HP laptops for years, and while they're not boutique, they're far from perfect.

Think they definitely have some kinks to work out, but I won't be running to return my G73 over this one.

 

I'm not returning my G73JH either. I don't mind spending the money on the Alienware when the 5870M(crossfire) becomes available because to me it's money I never expected. But at the same time I have this Awesome PC(G73JH) that has unfinished BIOS and Creative Software that has a conflict causing a complete system freeze. I use the FN + F1 key so to me it is a problem. This thread is addressing the problem. If your all good with it then move on. If not, be a solution and give Asus a call!!

 

Yes this is stupid, being that its on previous versions which means it more then likely will not be fixed. I think everyone should hit this key combo on any public display model such as Bestbuy, everytime they see it. That way it will get some attention.

I love my G73 but I have to say I did expect it too be perfect because its not some $500 notebook, I paid $1700! I mean come on, I have alot of issues, such as my volume or brightness buttons not working after using hdmi, crazy touchpad problems and today i noticed i could hear a very faint very high pitched buzz coming out of the speakers while using the battery. also no matter what i chose in Bios it alway checks the cd drive in boot up which makes boot up alot slower.

I love my G73JH but will never buy another Asus pruduct again

 

I set my power button to sleep so no problems here. At night I just use Fn F7 to turn off the screen.

But it would be nice if it was fixed, but makes no impact to me if it does or not.

It has never occured to me even press Fn Esc... So for me to care about this is the same for me caring about if some girl in Siberia has B or C cup boobies and I don't know her name or what she looks like.

@Skygunner. I find your frustrations very amusing. To me your entire time spent on these forums are raging at Asus and G73JH. Creative is notorious for having industry worst drivers. If their drivers don't even work on their own products, why would I care about it working on a Realtek product? Uninstall it already, the EAX effects suck anyways.

If I was you Skygunner, just return the G73 already. You can get yourself a Clevo W870CU or a MSI GX740 instead? Don't ruin your health getting so aggravated over this.

So if the Fn Esc issue gets fixed, honesty I'm not going to care.

 

Regarding that high pitched noise, I heard it too today, and it vanished as soon as I closed an instance of Chrome running 1 tab with Gmail. Weird as hell.

 

ziddy ziddy ziddy...

The point in this thread is to address the problem FN + ESC. Nobody here cares if you have other methods of sweeping the problems with your G73 under the carpet. Nobody cares about Creative and their products here.

What we do care about is a product that works as it should that WE purchased.
Is it true that I've had a bad experience with Asus RMA? Yes. Do I like the specs of my upgraded G73? Yes.

Why do you settle in life for mediocrity? If you know there is a set of hotkeys that cause your 1000.00+ laptop to freeze requiring a hard shutdown, how can you just sit there like it doesn't exist?


You must be so AMAZED with this model that you can't see that Asus slopped together certain aspects of this PC.

In the past I've seen you make negative comments to new forum members "Telling them to use Google" who the **** are you? Maybe they came here because we already have experience with a particular company/make and model.

Sometimes I think you just like to comment just for the **** of it. You should try being more positive and comment when you have knowledge of whatever it is your trying to comment on instead of just blatantly opening your mouth for no good reason.

You my Good Friend need to learn your place
Why not try being a solution for once and call Asus since you know of this problem?

Don't take offense to this...sometimes our friends can show US the worst in our selves and that's what I'm doing.

 

Just to let you guys know, ASUS has yesterday released a beta bios v206 for N71JQ which fixes this same Fn+Esc problem.

Ken Lee from Gentech PC reported it to ASUS about 15 days ago.
Hopefully, he has also reported it for the G73-series.
Maybe ASUS is alreadying cooking a new bios for you guys.

Maybe contact Ken and ask him about this.

As a side note:
For N71JQ there is also a problem of fan ramping up and down every few seconds when notebook is idle. The beta bios v206 has not solved it yet. They are still working on it.

 

Thank you.
That indeed is great news. Hopefully we will see a fix for this soon.

 

I stumbled onto this thread after I just went to suspend my laptop with Fn + F1 but accidentally pressed Fn + ESC and froze it instead. Since BIOS "update" 206 my keyboard backlight hasn't been working (as has happened to many other people) so unless I have light shining on the keyboard, I cannot see the keys very clearly.

I wish Asus would fix their BIOSs, or at least even respond to technical requests (I've been unable to get ANY reply from Asus for the last three weeks regarding the keyboard backlight issue). Now this extra problem, on top of no keyboard backlight and random LOUD static from the speakers (which sometimes happens when I am using Linux too), makes me even more frustrated with the G73.

 

If I was you I would RMA that G73JH of yours. My G71GX started making those loud buzzing sounds so I sent it to Asus because my GPU was going bad too. They sent it back 3 weeks later and the only thing they did was install Windows Vista over my Windows 7. They didn't even delete the windows.old folder. When I booted up Windows Vista and it crashed to a blue screen I was so pissed.

Besides that, I would have it diagnosed.

 

Thanks. I'll take it as positive

Maybe we'll actually have something sensible said for the BIOS update, like "Fn+Esc Fix"

Q

 

That would certainly be an improvement over their current two word description of "Firmware change". However, I fear it will regress further into the abyss of ambiguity to just, "Different".