Furmark shuts down my G73JH

I just downloaded it to test it out and see how high my temps gets and within 60secs they shoot up to 110 and the system shuts down. Ive actually had this happen a couple times while gaming. Think theres some cooling issues with my setup? My ambient isnt bad, almost always in the low to mid 70s. Also the 5870 is at stock clocks.

 

It sounds like a cooling issue, yes, with that ambient temp it should be at ~100C after 15min burn in stress test in Furmark.

 

Good thing it does or you would have a pile of melted plastic and metal on your hands.
It does seem like you have a cooling issue.

 

Hmmm, furmark *is* supposed to stress the GPU. I'm not sure that you'll get a RMA from it, because it won't ever get that hot while gaming, unfortunately.

 

Furmark is a death bringer to gpus.

 

Take the hint... Furmark is really really stupid piece of software. No game, not even Crysis will ever cause your GPU to reach those temperatures. The only thing Furmark proves, there are a lot of people who want to see their computer burn.

Don't be stupid, use your head. If you want to test your cooling system, play an intensive game like Crysis, AvP in DX11 or BC2 in DX11 and monitor those temperatures. That's how you do it, the smart way with some common sense.

 

Good points ziddy.
Still temps should not reach that high after 60 seconds.

 

furmark will hit about 90C on my laptop MAX...most games barely scratch 83C.

thought I have a g60jx lol

 

I would agree, but would still not use Furmark, test with a game. That is a better indication.

For me with Crysis, 800/1100 overclock with my vBios undervolted, I get around 83-85C for memIO and around 73C for my DispIO and Shader cores.

If the user above is about 5C higher than mine, I'd say he is fine. Low 90-93C should be ok for MemIO. But if it's higher, then I would consider some other options to get that fixed.

 

Ok so I used 3dmark 06 at 1080p res and temps got to 79, 101, 89 for each of the sensors which is pretty close to shutting down point.

 

Furmark simply simulates 100% GPU usage, just because there's no game that make use the GPU 100% now doesn't mean there will never be a game that will. Furmark is just to give you the max temp your GPU will ever reach, so that no matter what game you play or going to play, you know that it will never go beyond that max temp.

 

Curious, what happened between April 30th and today when you double posted those huge images of FurMark, that took FurMark off of your list of benchmark apps? I would think with your undervolting and the like, you would have less to worry about cooking anything than the rest of us.

I would refine that to say MemIO temperatures of 100 °c and lower under stock conditions. There's a lot of people, myself included, that hit 95 °C with Furmark's 10 minute stability test and have nothing wrong with our cooling systems.

Having said that, if the OP is hitting 110 °C with an ambient temperature of 70 °F, which is causing the laptop to shutdown to protect itself, then that does seem high.

It's not a game, but if you use FAH you can come pretty darn close. I'm hitting 98 to 99 percent usage. Maximum temps today were 85/93.5/85.

True. It's also better to find out now so you can exchange it, then to wait until such time and find out to late. I want that thermal bond exercised so I know it's holding.

 

Just because he has used it, doesn't mean he recommends it for general benchmarking. Simply saying "Look, here's FURMARK results" doesn't mean "HEY use FURMARK to get data!". It's nice to know that my car will hit 180 kmph, because someone has tested it. Doesn't mean *I* should test it, and it doesn't mean that I recommend that others do the same (if I have done it).

It may or may not imply it, depending on how you read into the subtext of his message... but this is "teh interwebz". You're best avoiding subtext and interpreting what people say ... if you're looking for an honest discussion.

I'd RMA it if furmark could tank my g73. But, knowing that, another stress test tool (OCCT) will make any G73 (and many desktops!) turn off from stress/heat.

Knowing that a program does exactly what it claims to do (stresses the GPU to the point of hitting thermals, if possible) and running it on your computer isn't a bad idea. The problem comes when people act on their results, without knowing that furmark is supposed to do that! (Or, at least try).

So, if you can't RMA (or don't want to) your g73, don't worry about it. It's probably your memIO temp, and a thermal pad that isn't quite over everything. If the high temps don't happen in regular use, it won't become a problem later.

But if you can RMA it, why not? Although you might get a g73 with GSOD problems instead... and those are hard to "fix" because asus doesn't test with current drivers (and stock drivers don't generally cause GSODs)

 

You could also hit a local ASP service location and have them take out the GPU and redo the thermal application.

 

hmm i used to get same type of temps then i opened my nb up and replaced the gpu thermal compound with ocz freeze, now it uns atleas 8-10 degrees C cooler..

 

I just received my repaired computer back from Asus for the crackling sound issue. I noticed Furmark shortcuts on my desktop that they installed while they had it. Never used the benchmark before so I gave it a go. Furmark stability test (no deep burn or other checked) sends my temps upwards of 105-111c within a minute and the computer shuts itself down within 6-8 min.

I checked the output of the fans and noticed that only the right one seems to be blowing out a significant amount of air. Don't notice a change in left even when fan noise ramps up, and not hearing much of that coming from left port. Is there a way to check operation/connection of left fan without taking whole computer apart?

Another thing that I noticed is that the friggin tech 'broke' my keyboard backlight while they were assumably re-flashing bios or something similar. I'm royally pissed because this will be the third RMA (1st was GSOD faulty GPU, 2nd crackling sound). I'm trying to get 2nd level support to expedite shipping since I already was without for 2 weeks and now staring down another 2 weeks of no action!

Any thoughts, suggestions, advice?

 

The left fan is for the CPU, the right is for the GPU. So it's normal.

For the overheating GPU, I suggest reapplying the thermal paste yourself (see the disassembly video in my sig). I sent mine in for an overheating GPU and it came back with the same problem (plus two loose screws on the GPU heatsink and the backlight cable plugged in backwards (see below)). I then redid the thermal paste myself and fixed the overheating.

For the keyboard backlight, they might have plugged in the backlight ribbon cable upside down like they did with mine. If you remove the keyboard, the backlight cable is the small one under the right shift key.

 

Thanks Yuxi for the response. I checked the bios and they rolled me back to 206 from 209 so I'm fairly certain they 'broke' the backlight but I'll take a look later under the keyboard... what does "upside down" looks like, or for that matter, right side up?

Reapplying thermal paste meanse resetting what is there already or buying something?
Get this: the crackling sound is back--just two days after receiving the unit from repair facility. It appears that they swapped motherboards, hence the older bios. Love when you send something in to get repaired and they return it in the same fashion.

 

When you remove the keyboard, unplug the cable (there's a small tab locking it in place that you have to pull up first) and plug it in the other way and see if it works. It's hard to tell which is the "up" side, but you'd think they would test it before sending it back.

To reapply the thermal paste, you would take off the heatsink, clean off the existing paste, and apply your own (look up IC Diamond, OCZ Freeze, MX-3, etc - there are different brands but they all work similarly well). Here is an existing thread about overheating GPUs:

http://forum.notebookreview.com/asus-gaming-notebook-forum/474721-asus-g73jh-gpu-temp.html

The crackling problem (which I have also) is hard to reproduce; sometimes you can go for days without getting it and then it'll start blaring at you when you least expect it. They might have just installed BIOS 206, turned it on, heard no crackling, and declared it fixed.

If you uninstall the Realtek audio driver and use the default generic driver that came with Windows, it doesn't crackle. But then the subwoofer doesn't work and a little sound comes out even if it's muted.

 

I've followed the threads on crackling, tried all the different remedies. Uninstalling Realtek audio driver, using generics DID NOT fix it. I uninstalled, re-installed, updated, rolled back, fresh installed, factory restored... all of it. Waiting now for a call back from a manager/supervisor within tech support for a resolution.

I removed keyboard, tried flipping ribbon but no such luck. Backlight is "broken" in some fashion.

 

Redo the thermal paste and pads if you can, laptop should not be shutting down while gaming.

 

mine goes even faster, it reaches 110 in about 20 seconds

 

It also shut down my G73JH.
But playing games for hours never shut it down

If you ever wondered, running HW32Info GPU sensor on the tray is also shut my G73JH down. I don't know why, but it's back to normal when I stop that sensor (no shutdowns)

Info: I oc'd my GPU to 705/1100 due to GSOD, but still, playing games never shut down my laptop except that Furmark (anyway, that's not a game anyway LOL)

 

Furmark shut down my computer in about 1min. Well so did an hour of starcraft 2 on medium settings and COD MW2. I just reapplied thermal paste today following the youtube video and i ran Furmark for 25 mins without shutting off. Reapply the paste!!

 

I agree, if you can't play the games you want then it's time to worry.

Cheers,

 

You want something graphically intensive? Try playing GTA IV Episodes from Liberty city with everything set to very high........for about an hour. That thing pushed by GPU to the hilt ....100% GPU utilization at certain parts of the game with the Thermal Diode temps reaching upto 108C without shutting down.

Also, I have heard a few users, whose machines shut down after reaching 105C. I have this nagging feeling that Asus raised the shutdown point to 110C or something above that with their 209 Bios (which I am currently on).