G51Jx-A1 Randomly Shuts Down

Hello there- I am new, and I come to people much more knowledgeable than I am in hopes that someone will shed a little light on my problem. :')

I've had my asus since a little past February of last year, and it has worked swimmingly ever since I got it. However, recently it's been acting very odd. Whenever I play a game that puts a lot of pressure on the memory and system, it will shut down not long after.

At first, I thought it was temperature- I'd play Sims 2 for around four hours straight, and it would randomly shut down, so I figured it was the heat. However, I found my core temp to be an average of 69-71 and that it had no correlation to when the computer itself would shut down. I've tried playing on battery while plugged in and without a battery at all. Now when I try to play Fallout: New Vegas, I barely get through 1-2 minutes of it before the entire computer shuts down as if I had held the power button.

Could it very well still be overheating? Is it because I install my games on the D: drive as opposed to the C: drive? ): Any and all help would be appreciated, I'm utterly lost right now as to how to fix this.

 

Try and check event viewer. I'm assuming you already have the latest drivers/bios. Doesn't sound like a BSOD and your temps are fine. So try to check event viewer and see if there was an error at the time it shut down. Not sure what it could be actually because this happened to my g51 once, but that was because i touched my usb port by accident with a headphone cable and apparently the laptop shut down to protect itself from a short circuit.

 

My event viewer says error 6008, that the system shutdown was unexpected. I'm looking in the admin folders right now, and no errors occur before the 6008 ones that apply to anything about shutting down.

 

Hmm, are you checking your GPU temps or only your CPU? If you aren't checking your GPU temps make sure you do so. I think It auto shuts down at around 105. I would turn off the game if it goes over 97. My temps stay around 90-92 and they are fairly stable with a slight overclock. I just reread your temps and you said core temps so I think that might be the CPU you are mentioning? 71 is pretty damn good for the GPU gaming on this.

Try cleaning out your fans also.

 

Well, I cleaned out my fans and my laptop lasted much longer playing NV, but still it ultimately shut down. My other temps were just CPU- I'm checking my GPU temp and it's an average of 71-76 doing just normal things like browsing the web.

If it is my GPU temp, is there any way to keep that from overheating and shutting down my system? Would a fan help?

 

71-76 just browsing? I bet its your gpu then because mine idles at the 50's. Its definitely overheating during gaming. Use evga precision or MSI afterburner to monitor your temps after gaming for about 5 minutes and check the temps.

You might have to do a repaste or send it in to ASUS for an RMA and tell them its overheating. You're better off asking in the G51Jx owners lounge because more people have experience with stuff like this.

 

I had the same problem you did, but it was in fact my GPU that was overheating. Once it hit 110C it did a hard shutdown.

You say you cleaned out your fans, did you clean out your GPU fan? I had to remove a few tiny screws from the GPU fan box and pulled around 2 inches of dust off the copper grille inside of it. You may have some of the vent tubes clogged with some dust debris that I'd try to blow out with some compressed air.

Try getting a GPU monitor like GPU-Z and running it in the background while you are playing a game or something when it shuts itself off. Make it do logs and see what the last recorded temp is.

 

have you solved ?
i got the same problem
Idle 78 degrees, and playing wow not maxed in window reach 105°
some1 got a solution to that?

 

Some1 Solved?! Porca Di Quella Puttana?