G53SW - DVD Driver error on Windows Install

Hi,

Hoping someone can help me, I checked the "read this before posting" and couldn't see a similar issue.

I got a G53SW today, and the vendor upgraded the DVD drive to a Blue-Ray drive after shipping delays/error.

Anyway, first thing I wanted to do was put a clean Win7 install on the machine.

I boot, hit F2, and through the BIOS force a boot from a Win7 USB install key.

After the initial couple of click-thru sections, I find that after getting to the part to press "install" I receive and error "DVD Driver not found" and it prompts to browse for the driver.

I looked up the BD Drive driver in Device manager, put it on the install disc, still same error.

I copied all Windows\system32\drivers to the install disc, still doesn't work when browsing to the folder

I tried doing a Windows 8 Consumer Preview install in desperation (thinking I'd run it on a new partition and dual boot), and get the EXACT same DVD Driver error after pressing install at the appropriate prompt

Oddly - when going to browse for the location of the driver - I can see the BD/DVD drive there - so it's obviously seeing it OK.

The device is listed as "Slimtype BD E DS4E1S" in device manager, which I think is a Philips Liteon drive, but I can't find firmware for it anywhere (if that's possibly the issue).

Is it possible there's a dip switch or something I need to open it up & change (assuming the vendor forgot to switch it when upgrading the drive?)

My searching the net so far has pointed me to it being possibly a this, or a motherboard firmware upgrade required (no idea what mobo is in this) due to misleading error, SATA/IDE issue, BD/DVD Drive firmeware needed etc etc.

Any guidance appreciated. I can make do with the Win7 install it came with for the moment, but being unable to ever blow it away and clean install grates me, and when I go Win8 for real, this will still be an issue.

 

I got that error before on windows 8, i'd download a new iso of windows 7 and then try again, you could try burning it to a DVD and see how it goes. I never really found out a definitive way to fix that issue myself. I've never had it pop on my with windows 7 though.

 

Thannks for the info. I think I solved it this morning.

I did two things - Tried a different USB key (in case the key itself had issues), and booted the install from a different USB port - I'm not sure, but perhaps trying to do the install on the USB 3 port was causing some issue.

Using the other USB ports seems to have overcome it, plus combination of new USB key itself.