The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    G53SW USB3 problem with external harddrive.

    Discussion in 'ASUS Gaming Notebook Forum' started by thelizard_, Aug 10, 2012.

  1. thelizard_

    thelizard_ Newbie

    Reputations:
    0
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    5
    So I bought a WesterDigital external hard drive with USB3.
    Problem is when trying to transfer anything over i get messages saying it cant read from the disk (try again, skip, cancel). Try again or skip might work once or twice but then the hard drive is gone, it sometimes come back but u have to start over and it happens again right away.
    Putting it in USB2 works just fine and newest driver is installed and WD just have a format driver.

    Any ideas on how to get it to work in the USB3? Mouse works fine in USB3, so its just when u wanna trasfer something over.
     
    thelizard_, Aug 10, 2012
    #1
  2. tijo

    tijo Sacred Blame

    Reputations:
    7,588
    Messages:
    10,023
    Likes Received:
    1,077
    Trophy Points:
    581
    It could be the cable and your port not liking each other or the port not giving out enough power to make the drive actually spin. Does the drive come with a dual plug cable to give extra power?
     
    tijo, Aug 10, 2012
    #2
  3. thelizard_

    thelizard_ Newbie

    Reputations:
    0
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    5
    No power cable, just the usb cable that it gets it power from.
     
    thelizard_, Aug 11, 2012
    #3
  4. tijo

    tijo Sacred Blame

    Reputations:
    7,588
    Messages:
    10,023
    Likes Received:
    1,077
    Trophy Points:
    581
    This is the kind of cable i meant:

    A to Micro-B USB 3.0 Y Cable, Black: Amazon.ca: Electronics

    I have a USB3.0 drive that requires extra power supplied from a second USB port on USB3.0, but not on USB2.0. It's a not so uncommon issue really. If you don't have a cable like that, your problem is likely that the drive is not receiving enough power.
     
    tijo, Aug 11, 2012
    #4
  5. thelizard_

    thelizard_ Newbie

    Reputations:
    0
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    5
    it does not come with one of those no.
    Would that work as only have 1 usb3 port?
     
    thelizard_, Aug 12, 2012
    #5