G60JX Keystroke Latency + i7 question

Hello Everyone,

I own the G60JX-RBBX05 BestBuy model and I was wondering if any of you who own the same laptop have had slight keystroke delay? Like you'll be typing a sentence in notepad for example and it takes about 20-50ms before it will display on the screen, almost like Input lag.. even after a fresh installation of windows. Also when I try to type a whole paragraph it will miss some of the keys.. when typing at a fast rate.

Is this just normal for the laptop because of the screen being LED backlit?? I thought maybe the input lag could be bad for this laptop because of the screen. Also feels like the keys sorta get stuck in and are hard to press.. I can't remember if it was like this when I got the laptop.. got it a few months back. Or is it a hardware keyboard malfunction or something?


I thought I was going insane at first.. but then I jumped on my friends desktop computer and started typing in notepad and it seemed a lot less laggy... so I'm not sure if it's my laptop, laptops in general.. or maybe I am going crazy??

Btw How do you disable the touchpad in BIOS for the G60JX? I can't find it anywhere is it a hidden menu?

Thanks in advance,
CameronMC88

 

bump - anybody? ???

 

Try downloading the latest atk drivers from ASUSTeK Computer Inc.-Support-

Otherwise watch your CPU usage and see if it's spiking while you get keyboard lag and try to pin it down that way.

If you can disable the touchpad in the BIOS it'll be called something like 'enable integrated pointing device'.

 

Do you know if mine is the only g60jx that has this lag? and yeah my laptop has like 23% - 43% cpu usage while the lag is happening but for some reason I can't find the process that's causing it.. in Task Manager.

Also I don't think the g60jx has touch pad in BIOS, well I can't find it anyway.


EDIT: I found out it was audiodg.exe that was causing the 20-40 % spikes. but even while fixing this by closing TeamSpeak, it stopped the 20-40% usage.. the lag remains when typing huge sentences.. maybe I should just send my laptop to ASUS?
when I type sentences now the usage goes as high as 10% or so with Iexplorer.exe

 

The G60Jx shares the same mobo with the G51Jx, so you could search for problems on both models.

As far as I can remember the G series has always had input problems out of the box, and they always get fixed with BIOS and ATK driver updates.

So make sure to be on the latest ATK drivers and you can try the latest Synaptics driver. If that doesn't work, try decreasing the process priority of SynTPEnh.exe and SynTPHelper.exe in task manager (this worked for me on the G50V, I never had significant issues on my G51).

As a last resort, try completely uninstalling the synaptics driver.

 

Tried all of those options besides uninstalling, the weird thing is.. I just did a System Restore where you know the whole O/S is new with the bloatware and the lag remains. Funny thing is.. I don't think I had this problem when I first got the notebook?? maybe the under the laptop is dirty like that electrical sheet thing. Or somebody in my house could have spilt something on it..

 

You're sure you're on the latest ATK and synaptics drivers from the asus site?

If you are at wit's end try changing the process priority, or just completely remove the driver and see if it helps.

There are random posts you can find with G51Jx owners complaining about keyboard lag. I would be surprised if it turned out to be a problem with the keyboard, but I guess it's possible. Before you get into that maybe try burning an Ubuntu CD and running it as a live CD to see if you get keyboard lag in the text editor.

 

I've tried the process priority and it did like nothing, so pretty much if I use Ubuntu and the lag remains then it's a hardware issue?

 

If you're lagging in Ubuntu, it's either a really low level issue like a BIOS problem, a problem with your keyboard controller/embedded controller, or a problem with the keyboard itself. If you're comfortable with hardware you can try removing the keyboard and see if reconnecting it helps. Some people with dropped keystrokes on the G73 report that cleaning the contacts on the keyboard's ribbon connector and reconnecting it helps. Again, I can't recommend this unless you're sure it's the problem and you are comfortable with disassembling laptops.

 

Well I just reinstalled all of the ATK drivers that were on that web site and the new syn driver and it looks like the lag still remains.

Problem is I have really small amount of downloads per month so downloading a 700mb ISO isn't a good idea for me.. Any other way of testing??? maybe using Safe Mode in windows?

 

I guess you could try safe mode just to rule out a driver issue.

 

By loading safemode, it won't load the ATK and Syn Drivers?

 

I'm not sure if the atk drivers get loaded in safe mode. The synaptics drivers won't get loaded. It's been quite some time since I was on windows, sorry.

Maybe someone else can chime in.

 

Ahh okies, well I am grateful for all of your help

Update: Just went into safe mode and the keyboard lag was pretty much gone.. I don't know if it was 100% gone but god it was so much better than now back in standard boot windows.

Makes me wish I could just sit in safemode haha.

 

Maybe you can try removing the touchpad drivers then, or closing programs that run in the background... at least it's probably not a hardware issue.

 

What steps should I take to remove the drivers? just uninstall it normally, restart and it's fixed? or..? I'll try doing that and report back.

Thing is when I first bought this Laptop I never noticed any keyboard lag and even when using the touchpad drivers so why do I need to uninstall them now??? makes no sense :/

 

Without knowing exactly what you're running in the background it's the best advice I can give you for a next step. Try removing it from the programs/features thing in control panel, where it says synaptics.

If it still exists after that, you'll have to try to figure out what's eating your CPU cycles.

 

Before I do anything take a look at the stuff I have running,

http://img339.imageshack.us/img339/7821/part1sz.png - Part 1

http://img59.imageshack.us/img59/3405/part2g.png - Part 2

I noticed that no matter what program I'm typing in, it brings my CPU usage up to 40% when I type really REALLY fast.. for example notepad, explorer if I'm typing in the run/search box in start menu and Internet Explorer when I'm typing here.. but only when I type at a fast rate.. well when I type at a normal rate it also brings my CPU usage up to like 10-20% and that's when I figure I start noticing the LAG? but the truth is that it doesn't happen every single time I'm typing.. It's like a random spike sometimes it is really bad sometimes it never happens. Somehow I think this is a problem to do with software because I switched to Windows 7 Basic Theme and the lag was like close to gone... not as good as Safemode but better that's for sure.

EDIT: By the way.. I was just wondering if this could be a BIOS problem also? I've tried BIOS 208 and BIOS 206 (Currently installed) and the lag was on both versions

 

If you've tried removing the touchpad driver and you still have lag, try running the dpc latency checker utility and see if you can consistently match dpc latency and typing really fast.

You're on the latest BIOS I hope?

 

I did use the latest BIOS at first and still had the keyboard lag which is BIOS 208, now switched back to BIOS 206 because that's the BIOS I got the laptop with.. and was wondering if the update to BIOS 208 was the problem.. but it exists with both versions of BIOS.

I downloaded DPC Latency Checker V1.2.0 what am I looking for??

 

No luck with removing the touchpad drivers?

For the dpc latency utility, look for spikes while you're typing in notepad or whatever lags for you. Get a good baseline first by letting it run for a little bit, so that you don't mistake a normal spike for a potential keyboard lag inducing spike. This is going to be completely useless if you do it with the touchpad drivers installed, because the synaptics drivers interrupt like crazy.

 

I'm going to uninstall the synaptics drivers by using Add/Remove programs via Control Panel and then reboot windows if the lag still exists then I don't know, I'll try using dpc after the drivers are uninstalled.

Also do you think that I should reflash back to 208 (Latest BIOS) since the problem exists in both BIOS versions? I mean the latest BIOS has to be the best right?

 

I don't think it's a huge deal. Here's the changelog since 206:

 

Sorry again, really don't understand dpc latency utility could you explain more of a newbie term of what to look for??

First running the program, the latency was around 100-200 and when I started typing it went to 2000-3000 ish

Some device drivers on this machine behave bad and will probably cause drop-outs in real-time audio and/or video streams. To isolate the misbehaving driver use Device Manager and disable/re-enable various devices, one at a time. Try network and W-LAN adapters, modems, internal sound devices, USB host controllers, etc.

This is tested with the Synaptics Driver still installed, still getting around to uninstalling it.. just did windows updates heh

Sorry this is off-topic but any idea why TrustedInstaller.exe is constantly in my Task Manager now after the windows updates.. also something called mscorsvw.exe

 

It's not going to produce reliable results with the synaptics drivers installed. Seriously, just remove the drivers, I'm starting to feel like a broken record.

 

I just did remove the driver and btw I also just noticed the two process's that I mentioned are gone after reboot.

Just did some testing with the utility and the normal latency is around 100-200 maybe spikes randomly of about 1500 but when I'm typing the latency stays around 1500 is this normal?

 

You probably had a .net update (mscorsvw.exe) and trustedinstaller probably ran from windows update. You can find most .exe descriptions with a quick google search. Anyway, I hope your keyboard lag is gone now with the touchpad drivers removed.

I have no idea what your normal latency would be, which is why you'd need to let it run for a while to get a decent baseline. Then you can type really aggressively and see if it's above normal latency.

 

The keyboard lags seems to have reduced a hell of a lot, I don't think it's completely gone though.. while typing the latency is 700-1500 is this normal? and do you think the mscorsvw.exe will go away? or it's constantly their now for .NET?? could this be effecting latency.

It usually stays below 500, around 100-200 but there is parts where it randomly spikes up to 4000 or so at times.. (Which is a red bar, guessing bad?) and then goes back to normal.. and spikes but no where near as bad as when Synpatics drivers were installed. Is this normal???

 

I'm totally the wrong person to ask about that microsoft stuff, I dunno. You'll have to get a baseline idea of your system's latency on your own, every system is different. I wouldn't worry about it if the end result is the same and you don't notice much keyboard lag. Glad I could help as far as I could..

 

Thanks for the help.. btw the latency program shows my PC as really good.. then mscorsvw.exe process starts and there is spikes all over

 

I wouldn't fret over mscorsvw.exe activity...that should go away when all .NET assemblies have been pre-compiled

 

Yeah you were right it did go away and my PC seems less laggy now but I'm afraid that me turning my PC off, restarting etc. has screwed up the compiling? or it won't effect this.