The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    G73 DVD/BD Drive disappeared, won't reinstall successfully. HELP!

    Discussion in 'ASUS Gaming Notebook Forum' started by genius5000, Mar 3, 2012.

  1. genius5000

    genius5000 Notebook Enthusiast

    Reputations:
    4
    Messages:
    25
    Likes Received:
    0
    Trophy Points:
    5
    hi

    my DVD/BD-ROM (MATA***** BD-CMB UJ141AS) drive simply disappeared.
    i tried uninstall/reinstall but it cannot reintall the driver successfully, it says.

    is it a registry key problem or hardware?

    i can btw still boot by the Windows installation DVD, but thats all.

    ASUS G73JH-A2
    Windows Ultimate x64

    please help.
    thanks

    for some reason the optical drive name doesn't seem to appear here in full, as you might have noticed!
     
    genius5000, Mar 3, 2012
    #1
  2. tijo

    tijo Sacred Blame

    Reputations:
    7,588
    Messages:
    10,023
    Likes Received:
    1,077
    Trophy Points:
    581
    Have you tried re-seating the drive?
     
    tijo, Mar 3, 2012
    #2
  3. genius5000

    genius5000 Notebook Enthusiast

    Reputations:
    4
    Messages:
    25
    Likes Received:
    0
    Trophy Points:
    5
    hey, thanks for your reply.

    no i didnt try reseating the drive. i wouldnt either because im not too sure about this sort of things.

    in my first post i mentioned that i can still run/install window by booting,
    doesnt it mean that the physical drive is connected?

    thanks
     
    genius5000, Mar 3, 2012
    #3
  4. tijo

    tijo Sacred Blame

    Reputations:
    7,588
    Messages:
    10,023
    Likes Received:
    1,077
    Trophy Points:
    581
    Well it could be badly seated and not work properly in all cases. That is the first thing i would try. Flip the laptop, open the bottom panel and on the right side, you'll notice a screw holding the optical drive. Remove the screw, slide the drive out, inspect the connection and then reseat it if everything looks fine.

    Check this video up to 0:37 BTOtech.com | G73Jh & G73Jw & G73Sw Disassembly Take Apart G73 g73jw service manual - YouTube. You don't need to go farther into the disassembly. This will in no way void your warranty either. Of course, do this with the battery removed and the laptop unplugged.
     
    tijo, Mar 3, 2012
    #4
  5. genius5000

    genius5000 Notebook Enthusiast

    Reputations:
    4
    Messages:
    25
    Likes Received:
    0
    Trophy Points:
    5
    Thanks for explaining. I will try this out after I am sure about a couple of other issues I have with G73jh. I will post these separately now.
    If you could please check this and give me your thoughts it would be greatly appreciated. I need to know about these other problems I just mentioned, as it is about the warranty.
     
    genius5000, Mar 4, 2012
    #5
  6. genius5000

    genius5000 Notebook Enthusiast

    Reputations:
    4
    Messages:
    25
    Likes Received:
    0
    Trophy Points:
    5
    hey i am back ... after a fresh Win7 install i got back the dvd driver!

    so it wasnt any hardware issue.
    hope you guys do find out the reason why it happened, it might happen again y'kmow :)

    thanks
     
    genius5000, Mar 13, 2012
    #6
  7. ciddireblackire

    ciddireblackire Notebook Consultant

    Reputations:
    47
    Messages:
    157
    Likes Received:
    0
    Trophy Points:
    30
    ciddireblackire, Mar 13, 2012
    #7