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    G73 Display Problem

    Discussion in 'ASUS Gaming Notebook Forum' started by mr-xaxa, Dec 29, 2010.

  1. mr-xaxa

    mr-xaxa Newbie

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    Hi,

    i have a big problem with my g73 fhd+ lcd display. since ~ 3 weeks it looks like this:

    http://img814.imageshack.us/img814/4079/img0393q.jpg

    i didnt transport the notebook or even close the display. it just happened from one day to the other ...

    i sent the notebook back with my rma nr and now the technical support told me that this is my fault (mechanical damage) and i have to pay the repair/change of the lcd. > not covered by my existing warranty !

    so, did any1 of you had the same problem, knows how this "display crash" happens or maybe if it is covered by warranty ?

    thanks a lot !
     
    mr-xaxa, Dec 29, 2010
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  2. Kaelang

    Kaelang Requires more Witcher.

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    Looks like a PSOD. You'll have to call Asus and RMA it.
     
    Kaelang, Dec 29, 2010
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  3. mr-xaxa

    mr-xaxa Newbie

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    hi, what is a psod ? how does it happen ?

    is it covered by warranty ?

    i sent it back to asus, got it back and now i have the same problem, when i connect my extern tft display via the hdmi port, but only for ~ a second ...
     
    mr-xaxa, Dec 30, 2010
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  4. DCx

    DCx Banned!

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    Well, if you do some googling, you'll come up with a variety of reasons "WHY", but I don't know for sure.

    a PSOD is covered by warranty.

    But it looks quite different from what you have there... it looks like you've got a broken screen, from impact. You could always try reseating the cable that connects the screen to the motherboard ... but it looks QUITE different from a Psychadelic screen of death. Probably because you have a white desktop.
     
    DCx, Dec 30, 2010
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  5. Kaelang

    Kaelang Requires more Witcher.

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    Notice the colors on the Intel widget on the top right of his screen. Looks psychadellic to me. :p
    All the signs point to a PSOD. Note that he also said that he hasn't transported or damaged the notebook himself.
    It is covered under warranty, just call Asus and tell them that your G73 had a PSOD (psychadellic screen of death) and set up a RMA.
     
    Kaelang, Dec 30, 2010
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  6. mr-xaxa

    mr-xaxa Newbie

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    mr-xaxa, Dec 30, 2010
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  7. Chastity

    Chastity Company Representative

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    Yeah, that's a PSOD. No problem with RMA for it.
     
    Chastity, Dec 31, 2010
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  8. Jody

    Jody Notebook Deity

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    I believe the fix is an LCD replacement.
     
    Jody, Dec 31, 2010
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  9. mr-xaxa

    mr-xaxa Newbie

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    i did some researches for the psod's. there are so much different meanings about that, crazy. my actual problem, i rma'd it, got a new display, the supporter of asus says it is my fault (mechanical damage) and i have to pay for it. the new display looks sick, a lot of "ants" in the grey areas of the background, maybe a problem with the new bios they installed.

    !!! and when i connect my extern tft display via the hdmi port, i get the same psod screen again but only for ~ a second ...
     
    mr-xaxa, Dec 31, 2010
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