G73 Freeze

I am in need for some advice. I used to have the problem while playing Battlefield BC2, while i was gaming the game just freezed (screen freezed,and a terrible sound-freeze), and I had no other choice but to do a hard reboot. But somehow I got that problem fixed. But recently it started to happen again while playing Medal of Honor, so I updated my audio drivers (uninstalled all creative/realtek, reboot, run ccleaner/driver sweeper, reboot, installed realtek/creative from cd,reboot, installed the latest 2.54realtek drivers,reboot,reboot), but that was no use. Now I just finished a 5min Call of Duty-World at War, and the same thing happened there.

So did anyone else have this problem, and was able to fix it?
Any ideas are welcome ^.^

 

Shockie,

I had the same thing, over and over again. I was unable to get it to stop so I RMA's back to ASUS. Hopefully you get yours sorted out.

Good Luck

 

it's a window 7 bug, just install this update and you're good to go

Fix Windows 7 Randomly Freezes and Stops Responding - KezNews.com

after installing this update, i haven't had any freeze.

 

Thx for the hint, but the problem is i already had this one installed. To make sure though, I reinstalled the hotfix. But honestly I dont think its a windows problem. Its specific to those 2 games (so far). Ive played over 30 hours of Just Cause, and never did it freeze, neighter with Modern Warfare 2, or any game you could think off, except World at War and Medal of Honor.
Open for other suggestions though

 

Are you playing overclocked?

 

I would start disabling other processes until you find the culprit. For example, CoreTemp on my desktop would occasionally cause crashes with Dragon Age / nVidia drivers. So if you are running monitoring or FPS apps while gaming, turn them off. These apps create hooks into the drivers to gather info, and can cause hangs.

If no success with that idea, try turning off the AntiVirus software.

 

Nop, not playin overclocked, stock clocks with the 93vBios, bios 211, latest CCC. Its also a negative on the reinstallation of that windows7 hotfix. Just froze again playing World at War. Hard reboot was the only sollution.

Allright thx chas, will try that right away. Wouldn't mind to much about an antivirus, since i don't have one . Don't need it since my router is blocking most of those.

 

At this stage with hard freezes, I blame sound drivers more than anything else.

Time to uninstall everything sound related, then install only Realtek. Just to eliminate the Creative lockup issue as possible cause.

 

Well ive tried all of that, and i used to get freezes on BF BC2 cause of that. Now however they seemed to have disappeared, so I'm assuming my audio drivers are fixed. However Chastity made a good point there, that Temp-reading programns might be the cause of my freezes. It does indeed take info from the CPU while under load, and this might cause it to haywire, so i disabled Core Temp, and have been playin for 20 minutes now without freeze. Will report back if ive done some more ''testing'' ^^.

 

So what happened after the gaming schockie.

 

So far so good ^^, that a little program like Temp Core could do so much damage, who couldv known
However I only tested World at War for half an hour, and Medal of Honor for 15 minutes. It could be luck that my lappy didnt freeze, so to make sure ill be doing some more of that testing

 

Good to hear. I'm glad you were able to get it sorted out. We'll see what happens when mine returns.

 

Owkey, to bad I got my hopes up for this, cause now I've let myself down . The lappy froze 2ce in 10 minutes. Uninstalling Creative again, lets see what that gives us.

Edit: After uninstalling the creative crap, and playin 10 mins of WaW, it freezed AGAIN..

 

Yea shockie, same thing I had. I sent it in to RMA it. I had tried everything I could find on the forum. Mine started slow at first and then progressed to much worse. Can I ask where you purchased your unit from?

Best of Luck.

 

In a belgian shop called ''Tones''. Lets hope you get yours back in full stealthmode I'm going to look for another answer though, since im convinced there's a sollution to this..

 

I was also getting green artifacts when gaming. I'm assuming that was the card or the memory saying something wasn't right. Let me know if you figure it out.

 

The thing is i didn't get those green artifacts. All my lappy did was freeze the image and sound. Its like you were looking at a fullscreen picture of the game, and listening to a really really monotone song.

 

schockie, I also bought mine in a belgian shop

and i also have freezes sometimes.

in stead of RMA-ing it, and waiting for more than a month to get it back,

i would suggest opening it ourselves and putting thermal paste on the core ourselves to make for better cooling,

because it really isn't a software problem...

 

I've been there. Already did it in may. Runs cool at a 82C max. Btw, Just cause 2 runs at higher temps than both of these games, and that doesnt freeze. So pretty sure its not the thermal paste eighter. Thx for the input though.

 

Here you can see the video would freeze, audio would continue and then it would kick back in.

<embed width='600' height="361" type="application/x-shockwave-flash" allowFullscreen="true" allowNetworking="all" wmode="transparent" src="http://static.photobucket.com/player.swf" flashvars="file=http%3A%2F%2Fvid32.photobucket.com%2Falbums%2Fd12%2Fcuban11182%2FVIDEO0007.mp4">

Here are the green artifacts. Sorry for the quality of the image, the resolution on my phone was set to real low.

 

Try playing on battery power. Unplug power adapter and see if it freezes

 

skyneon, thanks for the advice, but it's at ASUS after being RMA'd. Question though, why would you unplug the power adaptor? What difference would that make.

 

I want to see if schockie can try that.

I am having same issue as in your video. I suspect power adapter is the problem.

 

I wonder why that would happen. Doesn't that downclock your GPU though?

 

Cuban, the vids are indeed strange, however thats not what im getting , my screen doesnt go black/green, it just freezes the image of that time. Like I said before its like watching a fullscreen image of a frame of the game, and a very irritating sound... I'll try and post a vid of it to clear things up. Ill try the batery mode, don't know what that would do though, only underclocks the video card. It could be that it has somethin do to with a bad driver-function in those particular games.

 

I have opened another tread just a few minutes ago. I can play games fine without freezing on battery only.
http://forum.notebookreview.com/asu...m/533759-g73jh-games-freeze-power-supply.html

 

Here's a video I made of it crashing. Just something quick.
Skip to 12:50 to see it freeze.

YouTube - Laptopfreeze playing World at War online(poor cam-quality)

 

Yea mine did that too. You have to hardboot it right? Mine most of the time did like the videos I posted and about 2 times it what yours did. It was like a buzzing sound from the speakers or something. I was able to video one of those too. I'm uploading now to Photobucket. It's pretty similar although my screen would go black and then make the noise.

*Edit*
Here it is. Ignore the sniffles, I had recently had nasal surgury when I was making the videos.
<embed width='600' height="361" type="application/x-shockwave-flash" allowFullscreen="true" allowNetworking="all" wmode="transparent" src="http://static.photobucket.com/player.swf" flashvars="file=http%3A%2F%2Fvid32.photobucket.com%2Falbums%2Fd12%2Fcuban11182%2FVIDEO0009.mp4">

 

Yup, I recognize that sound outof a milion Guess its a variant on mine, since yours has a black screen... Could you tell me what other programs ur running on the background?

 

I did it at first with the HWMonitor running. After I had read what Chastity had said about programs like that running and pulling from the CPU and GPU while you are gaming I closed them. After I did a factory restore all I did was update my Catalyst versions and installed both those games. The videos you see were a result of that, totally stock (minus VBiOS, BIOS 211 and the Catalyst Drivers).

 

schockie, have you tried running on battery power?

 

Not yet, and won't be able to untill the weekend. Ill post my results as soon as done the test. Thx for the advice.

 

Ok. Please let me know. I will myself try a few more games this week and will report back.

 

Like I said mine started the same way as yours and progressivy got worse. I'm hoping I get some sort of information this week on the status of my computer. It's funny that its spent more time at their facility than I actually owned it.

I'll make sure to keep you informed on what they replace. I'm hoping that we can figure it out, and it is software related. But who knows, it might be hardware.

 

Hey SkyNeon, what are your clocks running at while they are on battery? I thought they would be underclocked below 700/1000.

 

I have not checked the clocks, but Black Ops war running just fine on high settings. I will do more tests later tonight when I get home.

 

G73JH is too sensitive and i believe a stupid small thing can make a lockup
few days ago i had some lockups too and do you know what was the problem... a program called COMMVIEW program for monitoring networks
that program switched my Atheros AR9285 Wireless drivers with COMMVIEW Atheros AR9285 and those drivers were making conflicts and i was getting a lot of lockups till i figure it out
from now one i know what to do if i get a lockup i would just restore my machine before the lockup....

 

To bad our voices are still not powerfull enough for them to reach Asus.
We are entitled to a decent support. We buy their best laptop, and we get the worst support for it. If anyone else has some ideas on how to fix my particular problem, besides going into battery mode, be good enough to post your thoughts here. Appreciate the efford going into these answers, thx .
Btw, skyneon, taking out the battery is surely no solution. It may work, but if you run games on batterymode you would have a good 30 minutes of gameplay before you have to plug in again.

 

I did not say take the battery out, but the AC adapter and run the laptop on the battery. I know that is not a solution ether, but that is what happens with my laptop and I wanted to see if that happens to someone else so I know that is not a unique problem as it is now.

So if you do not mind to try to run a few games on battery and see if the freeze or not.

 

I'm assuming it has something to do with the voltage going to the video card.

 

I was still going to do the tests. And I'm a moron, the thing you just said was the thing that I ment, my words just tangeled up.
Ill report back this weekend.

 

I figured that's what you meant Good luck with testing and please let use know. I shipped mine back for a replacement and keep my fingers crossed for a good working one.

 

Ive just done the test on running games while on battery power aaannd.. they crashed. Just the same thing as while I was plugged in. It freezes within 10 minutes, and a hard reboot is needed. Its really bizare that its only with Call of Duty - World at war, and Medal of Honor 2010.... Any other games I've tested never ever froze like that... If the idea-crate is empty I think my only sollution is to do a clean reinstall...

Cause the thing is that I had it before with Bad Company 2, it didnt freeze at all, than I clean installed windows cause I needed it for some reason, but than when i installed BC2 again, it froze just like waw/moh now.. Bizarre thing is that BC2 doesnt crash now. Oh well, technology right?

 

Try shutting off the AI in CCC for those two games.

Also, have you ever updated your CCC Game Profiles?

 

Can you talk noob please? . Nah I'll just google it, and will report back later if it did the job. Thanks. x


Edit: I seem to be running on the 10.10, and that one doesnt have the AI function-switch. Ill install the 10.11 right now.
What exactly is it you mean with updating my ccc game profiles?

Edit2: Updated my ccc to 10.11, disabled the AI, made a desktop-shortcut for the profile with disabled AI. Dlosed all monitoring programs, started up WaW, and it did it again. Stupid game! its not cause its snowing outside, that you have to freeze my laptop...

 

Hello schockie, I've now the exactly same problem as you with NFS Hot Pursuit. It isn't always, but when it happens, the only option is to force shutdown in the power button...

I don't know what is it too...

 

Ive been surfing the Atlantic Ocean, but nowhere to find a solution to this problem.. I'll try a clean windows7 this weekend, see what that gives.

 

shockie, i got mine back from RMA. I played COD Black OPS for about 2 hours yesterday and no more freezes. They had to replace my Video Card and it was a long wait for that.

 

I can't miss my baby for that long, Its to fluffy

for the people who don't understand, im like a child with a unicorn if it concerns my laptop.. YouTube - Agnes (Despicable Me)