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    G73 GSOD Fixes and Resources

    Discussion in 'ASUS Gaming Notebook Forum' started by Chastity, Jul 8, 2010.

  1. cwilliams222

    cwilliams222 Notebook Enthusiast

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    Update on my situation - Last night while playing games, it seemed as if my video driver kept resetting/restarting (not sure what term to use here).

    I would be gaming....next thing the screen would go black...cursor changes to the standard windows cursor...then in a few seconds the cursor changes back to the one's for the game and then the game comes back on the screen, and basically the games appears to have kept on going while I saw nothing....

    I had this happen 3 times in the span of 45 minutes. Seemed really odd.

    I have not changed the default values in ziddy's vBIOS. I am wondering if I should? I did look at doing it, but, since I didn't have a lot of experience with playing with overclocking, I decided against it... For example - I originally was going to change to 705/1100, which I've seen referenced many times in the threads....so I made the adjustments and clicked on the test button...next thing you know, my screen was full of large, wide, vertical colored lines (not like the shots I've seen of a PSOD)....so I clicked on escape and my screen was restored and the little dialog box says that the change "passed" the test...but I just wasn't sure if that is what my screen was supposed to look like during the test....so I chickened out and went back to the stock settings in ziddy's vBIOS.

    thanks and sorry for the long and rambling post.
     
  2. Chastity

    Chastity Company Representative

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    When gaming, make sure the laptop's Power Management is set to "High Performance" This will avoid alot of headaches.
     
  3. cwilliams222

    cwilliams222 Notebook Enthusiast

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    I set my laptop to use the "High Performance" power scheme by default....
     
  4. Xelloss

    Xelloss Notebook Consultant

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    Yeah thats just the test screen, if you want to find out pretty fast if you system is stable or not download the FFXIV benchmark, Run it on high and sit back and watch the benchmark. You can also set it to loop to see if your system is stable. FINAL FANTASY XIV Official Benchmark

    Also the screens just going black are just like GSOD, at least from what I have experienced.


    Yes.
     
  5. alex3299

    alex3299 Notebook Enthusiast

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    Hello,

    With ziddy´s bios can you control the GPU fans??
     
  6. Lak666

    Lak666 Notebook Enthusiast

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    No, i dont think there's a way of controlling the fans on a G73
    I tried creating my own vBIOS with the ATI manager and other tools, but it looks like its just locked.
     
  7. Kaelang

    Kaelang Requires more Witcher.

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    Is the 10.1 driver better than the stock in terms of performance? I'm more concerned about stability, that's why I'm still using stock.
     
  8. alex3299

    alex3299 Notebook Enthusiast

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    Ok, thanks, btw can you change the timmings of the fans??
     
  9. cwilliams222

    cwilliams222 Notebook Enthusiast

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    Xelloss - thanks... I just wasn't sure if it was the test screen, showing me all the "pretty" colors and such, or if my PC was choking on the settings. Tonight when I am back on the PC I'll make the change and keep it and see if I get any more of these mysterious resets - which by the way happend twice more last night (just playing the game, the screen goes black, then 10 seconds later, I get my screen back and can continue playing the game)....
     
  10. 7hief

    7hief Notebook Enthusiast

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    Chastity, what registry cleaner do you recommend? I'm about to update the vbios/ATI according to your instructions and I figure I'll kill two birds
     
  11. Chastity

    Chastity Company Representative

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    Driver Sweeper (to remove driver junk) + CCleaner (for the registry cleaning)
     
  12. erli

    erli Notebook Enthusiast

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    I swapped my laptop for the 2nd time and actually got one that works fine with catalyst 10.6 without vbios flashing or overclocking. I flashed ziddyv3 just to get the lower clocks for more battery life. I only benchmarked with furmark for 20 minutes and it stabilized at 95c so I'm all happy.
     
  13. Chastity

    Chastity Company Representative

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    Congrats on your happy G73!
     
  14. erli

    erli Notebook Enthusiast

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    Thanks, by the way if ziddy vbios with or without slight overclock does not fix GSOD for you, I'd say RMA and say gpu defect or exchange with whatever retailer you bought it from if possible like I did. My last laptop GSOD with both slight overclock and stock settings even with ziddyv3bios, obviously on 10.6 not stock drivers.
     
  15. Chastity

    Chastity Company Representative

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    Yeah, but the point is why is it stable on stock and not with later releases?
     
  16. erli

    erli Notebook Enthusiast

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    I agree, that still confuses me. I pretty much came to a lot of the same conclusions as you and others in the debug thread. What exactly is the underlying cause of the problem no idea.....I think your hypothesis may be right, but until we know what kind of modifications asus made to the drivers we may never find out why stock drivers don't fail.......and also seems asus phased out 9.12 drivers. The G73's I ordered from tigerdirect came with 10.1 asus drivers directly installed(course makes no difference they are pretty much stable, too). In addition, they took off stock drivers 9.12 from the G73 drivers section online and only have the 10.1 listed.
     
  17. Chastity

    Chastity Company Representative

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    Wait, you mean Asus actually updated something on the G73 driver list??! :eek:
     
  18. erli

    erli Notebook Enthusiast

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    If you mean updated by deleting the 9.12 stock drivers for download and leaving only the 10.1 drivers for download, it's an update hahah....
     
  19. DRevan

    DRevan Notebook Virtuoso

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    I just checked the G73 download page, still only the 9.12 is listed. (just to be safe, I download it too, and yep it's still 9.12)
     
  20. erli

    erli Notebook Enthusiast

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    Your right, I was logged into my asus account and it must have pointed me to 10.1 drivers when I was logged in. Sorry about that....
     
  21. Chastity

    Chastity Company Representative

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    Overview: with one person reversing their vote, we have 11 yes, 16 no. So it's almost 40/60%. At least 11 people now have stable systems w/o having to RMA.
     
  22. smile_gerard

    smile_gerard Notebook Evangelist

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    Just an update, i'm probably the only person here who's running a firepro patched driver. To date, i've had 1 GSOD on this setup. It plays games just fine if i were to be honest. I lost my overdrive in the process but gained other functions. For example a video converter that uses the gpu :)
    So to replace overdrive i installed MSI Afterburner to take its role.
     
  23. andy234

    andy234 Notebook Enthusiast

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    Here's my progress so far. Used to get frequent GSODs even on the default Windows games like hearts, mah jong & purble place (or whatever it's called). Performed all of Chastity's recommendations, except loading Ziddy's vBIOS. It appears to have fixed the typical GSOD (gray screen with vertical stripes). But now I'm getting other colored SOD's where everything just goes blank. Plus this happens just while web browsing & especially on sites like youtube.

    I have been monitoring temperatures throughout and experimenting with previously suggested different gpu settings, and I'm certain that the problem isn't with these.

    I've been reluctant until now to try Ziddy's vBIOS, cuz I'm pretty noobish & fear that I'll brick my computer. Any other suggestions/advice of things to try before I try the vBIOS?
     
  24. gstboy

    gstboy Notebook Evangelist

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    with or without the fancy tweaks it should not be doing that especially in web browsing and simple games. RMA that thing and change that vidcard out.
     
  25. LazyMofo

    LazyMofo Newbie

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    Awesome post!
    GPU running FurMark for the stability test @ 705/1100. It's been about 8mins now and the temp is staying at 95C. I am kinda new to these stuff, is this consider to be too high?

    P.S. i just got this beast for about a week or so, really hope that it fixes my GSOD issue =P
     
  26. erli

    erli Notebook Enthusiast

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    That's normal, keep running until 15 minutes, if it stays at around 95 C then your good.
     
  27. Freaxy

    Freaxy Notebook Enthusiast

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    I got the G73 for 3 days now and installed a fresh windows 7 64-bit install on it. First I had the drivers of the CD and decided to look for newer ones, so I installed 10.6 from ATI. Those gave me a GSOD so I followed the guide here.
    But the driver from asus give me a 10.6. Did they update the driver on their site?
    I did uninstall 10.6 correctly and used driver sweeper. Even checked again in safe mode if everything was removed and it was. Can someone check if the driver of the site is actually 10.6?
    Also didn't have any GSOD's after. Furmark runs perfectly stable.
    Using stock vBios btw.
     
  28. Geared2play.com

    Geared2play.com Company Representative

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    in a few years time when these radiators on the g73 might start to get clogged you want to do any cleaning / sucking / blowing. until then you do not need to touch this laptops radiators for atleast 2000 hours. on a "normal" / "average" laptop you want to clean the radiator before 2000 hours. On the g73 the radiator has literally 4 times the surface area (there are 2 of them) while having a lower probability of picking up lint from the surface of your desk. The result here is a laptop that requires no concern for temperature fluctuations due to lint and debris in the radiator.
     
  29. leilaopkin

    leilaopkin Newbie

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    haii! mai partner was following the steps thingies and when she installed the 10.1 driver thingies in the link it showed her as having cat version 10.6 :eek: :eek: then she tried the ff14 benchmark and it wont open at all now >.< help pl0xx T_T

    should she go ahead and install the 10.6 ati drivers? :eek:
     
  30. LazyMofo

    LazyMofo Newbie

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    I did the 5 steps (using stock vBios) last nite and it was going smoothly while gaming and benchmarking (Furmark, Vantage, got like 2.2k on high for ffxiv). But today GSOD happened again when i tried the ffxiv benchmarking. Apparently, the little screen on the bottom left corner fluctuated like crazy. tried stock 700/1000, 705/1100 and 800/1100. Any thought?

    Edit: I think the FFXIV benchmark is F'd up, tried other benchmarks w/o any GSOD'd. Ran FurMark stability test for like 30min, nothing seems wrong.
     
  31. GenTechPC

    GenTechPC Company Representative

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    which driver are you using?
     
  32. Freaxy

    Freaxy Notebook Enthusiast

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    Same here, asus driver from the opening post. Showing 10.6 and FF14 benchmark has an error on start.
    In the error details it says the following:
    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: FFXivWinBenchmark.exe
    Application Version: 1.0.0.0
    Application Timestamp: 4c1582b9
    Fault Module Name: atiumdag.dll
    Fault Module Version: 8.14.10.723
    Fault Module Timestamp: 4b59aa8d
    Exception Code: c0000005
    Exception Offset: 00210eb6
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 1043
    Additional Information 1: 0a9e
    Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
    Additional Information 3: 0a9e
    Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
     
  33. Tallguynb

    Tallguynb Notebook Guru

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    I had a hard time with the ff14 benchmark on my regular pc (maximus 3 gene, ati 5750), and had to update my directx with every update i could find. The benchmark is a little messed up, i wish i could find out what the G73 scores on it tho!
     
  34. Freaxy

    Freaxy Notebook Enthusiast

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    I got problems with the FF14 benchmark on my desktop as well. It doesn't recognize the 2nd gpu on the 5970. So it only runs off one.

    About the G73:
    The driver from the asus site listed in the opening posts gives me catalyst 10.6 as I said. Though the video driver file itself is an older version then the one from the ATI site's cat 10.6.
    But even with the older driver file it isn't giving me any GSOD's for now.
    Installing the ATI's 10.6 driver file over gave me GSOD's and freezes.

    So for now I'm using the asus 10.6, working like a charm :D
     
  35. ziddy123

    ziddy123 Notebook Virtuoso

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    [​IMG]
     
  36. pidduox

    pidduox Newbie

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    Hey guys,
    i bought the G73 4 days ago and i'm getting that annoying GSOD when i play FFXI.I tried everything except for bios update which is not my thing.I really think that i'm going to RMA it sigh...but in any case i was wondering, would it even be possible to change the ati 5870 with an nvidia gtx480?I mean by myself or some1 who knows best.thanks for your reply
     
  37. Freaxy

    Freaxy Notebook Enthusiast

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    Allright I hated the thought of not being able to get the latest driver, so I flashed the vBios with ziddy's v3.
    Ran FF14 benchmark fully without any GSOD on ATI's Cat 10.6.
    Many thanks for researching the problem and editing the vBios ziddy (and everyone that cooperated) :D
     
  38. Tallguynb

    Tallguynb Notebook Guru

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    What did you score??
    High or low?
     
  39. Freaxy

    Freaxy Notebook Enthusiast

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    scored 2020 with 700/1000 clocks
     
  40. mcvc

    mcvc Newbie

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    is this high res or low res ?
     
  41. vaant

    vaant Notebook Guru

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    That should be on high. I get just over 3600 on low.
     
  42. jaolhe2

    jaolhe2 Notebook Guru

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    Ok, now went through the whole process again, this time also installing V3 bios and making that 705/1100 overclock. And I still got a VSOD after 7 mins in Furmark :(

    We must only hope those 10.7 catalysts going to be released tomorrow solve the problem...
     
  43. mcvc

    mcvc Newbie

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    was wondering how did you get 2300 on high res, I have exactly same laptop(G73) i7 720 8GB 1333Mhz with ATI 10.6 driver, and I only get 2100 on high res in FFXIV Benchmark, did you O/C your laptop ? and any softwares u didnt run in the background while testing benchmark ? like anti-virus etc
     
  44. rick07

    rick07 Notebook Enthusiast

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    I'm interesting if anyone tried the latest Ati Catalyst 10.7 driver to check for stability and GSODs?
     
  45. Chastity

    Chastity Company Representative

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    No, since the G73 uses a reversed MXM port.
     
  46. SpicySi

    SpicySi Notebook Consultant

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    Anyone else get crashes/GSOD when the battery is charging?

    I just clicked that when I have the laptop plugged in, but the battery is charging, it will quite often crash when playing a game. The crashing is proceeded by occasional slowdowns. Not a classic GSOD crash, I get a grey screen, no stripes, looped sound.

    If I am doing non-gaming stuff no problems all all while charging. Would this suggest that the power brick isn't supplying enough juice to power the graphics card and battery at the same time?

    I don't get any GSOD anymore while plugged in, worked out that 10.1 drivers are fine, and a single install over the top of either 10.5 or 10.6 are also perfect. What gave me GSOD was doing 10.1 to 10.5 to 10.6. Installing 10.6 over 10.6 gave GSOD, whereas doing clean install of 10.1 to 10.6 no problems.

    Stock clocks and Bios.
     
  47. silvela

    silvela Notebook Consultant

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    I think ur question or wish has been answered....Ziddy js posted this on his thread for someone who asked....705/1100...
    ...guess this is the stable of all stables....
     
  48. daranik

    daranik Notebook Deity

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    So, my G73jh just froze to a blank screen with the sound stopping at a certain point in the track and looping. I rebooted into safe mode and found this error in my even log. "
    System
    Source: sptd
    Date: 7/27/2010 1:12:33 PM
    Event ID: 4
    Task Category: None
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: Jason-PC
    Description:
    Driver detected an internal error in its data structures for .
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="sptd" />
    <EventID Qualifiers="49156">4</EventID>
    <Level>2</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2010-07-27T18:12:33.398408600Z" />
    <EventRecordID>9183</EventRecordID>
    <Channel>System</Channel>
    <Computer>Jason-PC</Computer>
    <Security />
    </System>
    <EventData>
    <Data>
    </Data>
    <Binary>000000000100000000000000040004C0EF0000000000000000000000000000000000000000000000</Binary>
    </EventData>"

    So more information to help diagnos the problem, I overclocked to 705/1100, and I am currently running 10.7 CCC. So whats the deal? Should I uninstall driver and instal last asus driver for it?
     
  49. Chastity

    Chastity Company Representative

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    SPTD is a drive image emulator (used in tools like Daemon Tools) Duplex Secure provides it. Try upgrading to latest.
     
  50. Chastity

    Chastity Company Representative

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    That vBIOS is not modded for voltages or Overdrive. Just the clock settings.
     
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