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    G73 Potential GSOD?

    Discussion in 'ASUS Gaming Notebook Forum' started by stevenjii, Jul 1, 2010.

  1. stevenjii

    stevenjii Notebook Geek

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    Hi, I'm new to this forum, but have been browsing around this forum for 2 weeks or so now, checking around the various bugs on the g73. I've been shocked at the amount of bugs, whether software or hardware, that this laptop has.

    Needless to say I still purchased it because it was just so good looking!
    Anyhow, I purchased the BestBuy version because it was the cheapest and I like the idea of being able to go to a local retailer if I have issues (although it seems BB is terrible...).

    So when I got the laptop I uninstalled bloatware instead of clean install of windows. I currently have Creative software installed, stock bios, stock synaptic drivers (and all the necessary stuff, atk blah)

    During the installation of the 10.6 catalyst driver, my screen flicked off then grey and then showed my desktop frozen. A few seconds later it recovered and the Catalyst driver had moved a little in the overall progress. My taskbar popped up saying my AMD driver had failed and recently recovered.

    After that everything has been fine. I actually installed new driver updates for the gpu through the properties>advanced>adapter>properties>driver update. That screwed up my 10.6 Catalyst but I just uninstalled and reinstalled that and during install of Catalyst the same screen crash and recovery happened again.
     
  2. ballist1x

    ballist1x Notebook Enthusiast

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    u definately downloading the latest catalyst mobility driver and not just the latest catalyst 10.6?

    64 bit download and installer found here:

    ATI Catalyst? Mobility Display Driver

    get driver sweeper or something clean alle xisting ati drivers and try again imo.
     
  3. stevenjii

    stevenjii Notebook Geek

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    Mhm, I downloaded the first option.
     
  4. stevenjii

    stevenjii Notebook Geek

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    I think my Catalyst drivers are installed correctly, I'll have to go check when I get home.
     
  5. ballist1x

    ballist1x Notebook Enthusiast

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    ah right hm. when i have installed catalyst the driver does seem very slow and then it says device stopped working and then completed the install...

    to me it was as though the device has to stop functioning under the generic windows driver and then restarts under the new ati driver. i woudlnt be too worried unless anyone else has input?
     
  6. stevenjii

    stevenjii Notebook Geek

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    That's what I'm hoping! Thanks for the super quick response.
     
  7. rorage

    rorage Notebook Evangelist

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    yes , I am surprised there wasn't a recall, since more than 50% of the owners got A GSOD and over 20% a PSOD (aka complete brick basically cause screen is killed)
     
  8. JOSEA

    JOSEA NONE

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    Rorage, now you have me worried, Are you saying this about all models A1, A2.. ETc or just the ones from Best Buy?
    Or are you referring to the drivers? Thanks, Josea.
    PS I have emailed an ASUS rep and they stated RMA % for USA/CANADA is less than 3%...
     
  9. stevenjii

    stevenjii Notebook Geek

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    Maybe 50% of the users who come here, but most of the users post here because they have the problem, and want technical help. At least thats what I think.

    My g73 is fine atm, it only froze once when I was running WoW and LoL at the same time, and I merely force quit it and started it up again. I'm not sure if my problem is even GSOD, but I do look forward to some confirmation if it is :]
     
  10. JOSEA

    JOSEA NONE

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    ^^^^
    Thanks Stevenjii, If you are running windows you have to expect freezes. As long as I am able to bring up task manager and end the hung process I do not worry about it. As far as I know a GSOD or PSOD requires hitting the power button to force a shutdown, thus clearing the issue, if only temporarily.
     
  11. hakira

    hakira <3 xkcd

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    ...? You can't seriously assume that every owner of a G73 is an active poster here. The asus rep is correct, the total RMA % of the G73 is about 3% and that encompasses ALL the variant models (a1/2/3, x1/2/3, bb05/09). I swear I have to put vicious's comment into my sig: "The ratio of people that visit this forum vs the ratio of silent owners is about 1:500. People come here because they have problems or are enthusiasts."

    And about the drivers, why are you upgrading them if everything was fine before? I don't understand why people update drivers unless there is a problem it fixes (10.6 doesn't fix anything) or improves performance noticeably (again, doesn't).
     
  12. stevenjii

    stevenjii Notebook Geek

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    Yeah, I hope upgrading to 10.6 and upgrading video card drivers through Windows won't give me issues unseen before! Of course I've only been an owner of a G73 for 2 days... so bad things may arise sooner or later... hopefully a lot later.
     
  13. Chastity

    Chastity Company Representative

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    Because they address game compatibility issues and/or offer performance updates. BC2 players can attest to this, as can some others. Also, some of us aren't intimidated if a driver update goes wrong. I can fix just about anything Windows may throw at me, and so can others. Besides, do you think ATI/nVidia go through all these driver updates for their health?
     
  14. Amnesiac

    Amnesiac 404

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    I haven't had any problem. I highly doubt the chance of getting GSOD is 50%. My RBBX05 has been running fine since the day it arrived. If the chance of failure is 50%, then Asus would have a recall.
     
  15. rorage

    rorage Notebook Evangelist

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    I got mine from Europe, not A forgot series, and it got a PSOD, got it a replacement and second one working fine (no PSOD0) asked the store and they said pretty much all of the february manufactured ones got returned
     
  16. tijo

    tijo Sacred Blame

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    There's also the possibility of one badly manufactured batch while the rest of the notebooks produced have the 3% RMA stated by ASUS.