G73 build quality bs.

I cant see it really any other way but a real fraud to say the G73 variants anything better than an average to poor build quality. The worst issue I have had so far is when laying down with laptop on chest. Just a slight tap on the left side of mouse and its like loose plastic parts rattling around. This was worse on the b1 model. For a laptop that is almost $2k you think they could do better but obviously Asus does no real world testing after seeing the 1 button mouse. The keyboard on my Jw has more spring than what is reasonable. The Jw I am pretty sure is heavier than B1. Jw stays cooler except when gaming. Not that the gpu is running hotter but the bottom gets hotter. Makes me miss my Gateway fx7811 it was a more reasonable size and lighter.

 

Oh god the 7811FX...I've had nothing but trouble on that laptop. Regardless the build quality seems fine on mine, nice and sturdy.

 

From AnandTech, people who make their living by reviewing laptops and have reviewed hundreds of laptops and every high performance 17" laptop ever made this year from Asus, Clevo and Alienware...

As someone on the hunt for a new notebook, I will trust this assessment that the G73 is of excellent quality from parts and it's build. No offense to your personal disappointment.

And from Notebook Review, reviewed by staff of this awesome forum

Seems people who have reviewed just about every 17" laptop ever made disagree with you, A LOT!

 

Believe what ever you like but when they say "solid build of the G73" I believe they are just payed off lairs or Asus sends them a tighter built machine than they sell there retail customers. Just lift the front of the laptop in the middle a little near the touchpad and tap the left subwoofer side and you can instantly tell that it has the made in China build quality. Even the subwoofer makes the plastic rattle at decent volumes. Actually don't even have to lift the laptop at all. Just tap on the left side and can hear the internals moving.

 

I don't have any of the problems you're describing. Sorry to hear about your luck.

 

Mine is built like a rock, alot better casing than the FX was (comming for a 6860FX). However, I will say one thing, I've owned about 20 laptops between work and personal ones, and this is the FIRST time I have EVER had issues with stuff that's supposed to work not working.

I have yet to come across a laptop with as many issues as this one has. vBios issues, sound issues, TOUCHPAD ISSUES, keyboard lag... List goes on and on.

Can only beleive in RMA once in a while, we shouldn't have to be sending our laptops in and 50/50 hoping it comes back good. Asus definatly needs some better quality control.

Here's to hoping they are actually trying to resolve some issues...

P.S. If anyone is looking to buy a G73JH with ICD re-paste, centrino 6300, hanstar screen, blu-ray, 500gb hdd and all the other good specs (it's a X2 model) but a crappy as hell touchpad (everything else seems to work fine), hit me up, cause I'll be very tempted to sell. P.S. MOD's this isnt an actual attempt to sell, just tossing it up there that if stuff doesn't change this laptop is going and Asus won't be my friend.

 

Wish I had a scale my G73jw must weigh well over 10 lbs with battary. Another beef I have with Asus is the backlit keys. They come on for a few seconds when the laptop 1st comes on and shut off just before I type my password that is set in the bios. This would be about the only time the backlit keys are really useful to me because even at lowest setting they are too bright and glare off the screen for regular use.

 

Yep, I've noticed this as well. I am sorry to hear about your issues and I hope the best for you.

My system so far has been rock solid and I am very pleased with the quality and performance. My last system was a clevo and while I still very much like that brand I have to admit that ASUS has impressed me with the G73JW.

 

I'm with you...I like the G73JH, I think it rocks. Yet, of all the laptops I have owned, and configured (at one point, I was responsible for configuring and supporting about 100 laptops..., I've never had to worry about all those little things (and bigger things) that didn't work on this one.

I'm about reaching the "wow this thing is great" stage but the three months it took to stabilize have been very difficult. I can only imagine if I had bought this for one of my sisters or my parents... hell in dark mat rubber.

A gesture, a communication, something clear and official would have been nice and a sign of care and commitment.
An unofficial vbios still as beta and still as "use at your own risk" is a bit of a cop out.

Anyway, that's profitability culture for you

 

I don't have any problems with my JW. The whole thing feels solid and well put together and it performs just as well too. Haven't had any issues with it.

 

Perhaps it's just your model? Everyone is satisfied with theirs that I've seen on these forums (besides the BIOS lock ups and screens of death from the JH model that no longer exists).

 

I believe its not just asus. But any other brand today is under constant presure to put out new models faster and faster and we know what happens in rush. They use less and less time to test build and hardware quality.

And we are paying for that

 

mines built as solid as the stealth bomber it was modeled after.

 

No complain so far here, love my g73.

 

It's in the way they mounted the subwoofer. It's not screwed down, just held in by some weird rubber feet. I solved my problem with this by removing a few screws under the front of the notebook and slipping a piece of cardboard inside.

 

There are also good reasons why the G73 is half the price of the equivalent Clevo or Alienware... and it's not that Asus is not about making money.

They had to skimp on something, since if they skimped on the main components the type of users that buy G73's would immediately notice (and not buy). So the hardware is solid but the keyboard, the touchpad, the webcam are a couple of levels below the cpu and the gpu... as for the build quality, for sure they had to also find ways to limit the time needed for assembly... that also cuts final price.

 

Everything good on my end too. If you don't like it, sell it or return it if it's still under store warranty. We can't really help you out here buddy, but hope the vent made you feel better

 

... mine's epically solid... i think the OP's just trolling..

 

Solution: Sell your G73. There are scores of happy customers and potential buyers. Go buy something else. All you do is whinge. Too heavy? It's a desktop replacement notebook: with current technology it is supposed to be heavy.


What exactly is a "payed off lairs" ?

 

He meant liars. I mean sure we've heard of certain review sites being based (mostly towards macs), but clearly everyone here on these forums with no issues has also been paid off

These things happen, you are just one of the unfortunate 2% of people who got defective units. RMA/replace it, live with it, or sell it and move on.

 

How did he find out that I'm getting paid?!
HOW?! HEADS WILL ROLL!

 

I bet it's Hellcry who tipped him off.... xD

 

*hush* *hush* no need to get so dramatic

 

I wish I was paid off....

 

You were the first one to be paid, ms beta.

 

Long hours, slow feedback, and no pay. Gee-whiz...

Plus, answering tons of PMs and threads... no thx, I'll pass.

 

Sad that the rabid fanboys are ruining my thread. It is a issue as one member also said that the subwoofer is secured as well as it should be. Why attack me? I have 2 G73 and both have a rattle in that area. Why not just go find a thread you will like better because after the first few that that say there G73 is rock solid it proves your just a hurt fan boy. Move on if it doesn't concern you.

 

It just means you have crappy luck and got two that rattle. If the issue was more pervasive, we would have many people here complaining about it. Since we do not, I would say it is a low % issue, and is fixable by opening the unit and securing the part in question.

I can only speak for my unit, and it does not share your rattling subwoofer issue.

 

I actually have the same issue the OP is talking about with a clicking noise from the left palmrest. I've thought of taking it apart but I'd have to completely disassemble it to do that.

Since it's the only issue I have, I'm not sending it in for RMA as it's minor. It is annoying though.

 

I guess I've been a "fanboy" for every laptop that I owned. If I was not satisfied then I returned the laptop.
You can't expect this laptop to be as durable as a thinkpad or a toughbook. The G73 build quality is good considering the price and target market. I think maybe some people assume it's even tougher than it is because of the rubberized coating. That coating makes it resemble laptops that have been specifically designed for exceptional durability but the truth is it's just a good gaming laptop.

 

I would love nothing more but to be paid off to REVIEW, USE, and PROMOTE a high end laptop.

Just in case you are looking to replace Kaelang

 

NEVAR.
10char

 

lol i just can't stop laughing after seeing kaelong give this thread such a twist

 

YouTube - Asus Destruction
Didn't do too bad actually. I've seen lesser machines crumble. :3

 

I don't like it's build quality, its cheap and thats probably the reason for the notebook being cheaper from its equivalents.

 

It's better than anything I've used before, but I've always used sub $800 machines. The plastic, at least on the bottom, is really quite strong.

 

My G73 is quite solid and looks solid too. Sexy and cool.

 

I raged then cried then raged again.

 

Compared to the build quality of a Thinkpad T60, yes you might be able to call it "less sturdy". But this machine is far from having poor build quality. If you want to experience poor build quality go find yourself a Dell Inspiron.

 

yup... 'nother fanboy checking in! Love this thing, and I'll second the comment on the Dell Inspiron. What a hunk o' crap that was. This is WAY better built than that... or the HP I had... or the Gateway... or the Sony. And I'm sending it back for an RMA overheat issue. But so what... it still is an awesome laptop.

 

Thx. Video very disappointing. No sledghammer. No gasoline & match. No .357 magnum. . Complete lack of imagination.

Regarding OP. By whining about minor build quality, makes you look like you are shilling for ASUS, using reverse psychology i.e. no mention of any major problem with G73JW, so a back-handed plug for their "new" gaming machine.

What about anything else on G73JW? Do you or do you not (or does anyone else out there) have keyboard/touchpd "lag syndrome" or any other showstopper observations to make about G73JW? I am serious about buying G73JW asap and there are a lot of unknowns - lack of credible professional and customer reviews, benchmarks and forum threads. So if a few minor rattles are all their is to complain about then I will virtually sprint down to buy one.

You knew or should have known before buying G73JW that it is very difficult to dissasemble and contains some delicate (flimsy) build parts and is pricey. This is standard crapola for laptops, which are now really a disposable 3-4 year lifespan product (planned obsolescence). So this is your chance to give me (and others) the real dope on G73JW. Anything????????????

 

Have you read NotebookReview's review of the JW? There is a thread in the reviews forum discussing the JW. You may want to go there. You don't want just the opinion of one person who is obviously very unhappy with their machine and likely their best option is to return/sell and find a different laptop. Try PMing Quadzilla who has a JW and he's been around NBR for as long as I can remember.
http://forum.notebookreview.com/notebook-news-reviews/521085-asus-g73jw-a1-review-discussion.html

 

how did these broke kids get a g73?

Plus... dropping a 5-7 lb item 5 meters on the fricken pavement will do damage to EVERYTHING.

They need to try REALISTIC falls, like falling from a desk onto carpet, then move to hardwood, put it in a backpack and see if it takes damage while handling.
This piece of crap video proves nothing.

Here is an Awesome Fact: A car that drops 10 meters WILL BREAK!

 

"Have you read NotebookReview's review of the JW?"

Since when do they overclock a laptop and run 3Dmark06 then post higher numbers then the G73jh stock. Not everyone wants to overclock there laptop and really the the G73jw wont even do 10k at 1900x1080 in 3Dmark06 stock. More like the payola review of the G73jw. I am ok with my G73jw because at least a decent working laptop. Asus doesn't really care about there customers experience and it shows. My laptop was almost $2k and needs at least a decent screen that doesn't bleed light all around the edges so its not really any bargain. I wonder if companys like Alienware,Sager or Clevo has all the frustrations and problems like Asus.

 

That video is absolutely retarded. The guy throws the laptop 25 feet into the air and then you have people complaining of the build quality ....

Like Metallic said, EVERY piece of technology would break under those conditions ...even the Tough Book.

I hate when people break expensive technology on Youtube. It bothers me b/c they could of donated it to charity or a school instead of being idiots.

 

People also break when tossed 25 feet. It's just a leg, you weren't using it anyways.

@jay: you've obviously never visited engadget reviews when a new apple product has been released. They set the bar for blatant (possibly paid off) fandom.

 

I think considering the G73 appeared to be alive after the first throw is good enough for me. Maybe some life after the 2nd, hard to tell.

 

Har har. Being double-teamed, I am? Thx, don't want to be rude but I know all that, have read all that, seen all the videos, researched many months and already owned MSI GX740 and returned it. If you like, you can just lay back and I can write your posts for you, and maybe Quadzilla's too! But that reminds me, I should PM HellCry and/or Chastity. Lol... my assertion stands about the lack of credible reviews, tho. Example: what happened with Notebookcheck's review of JW? Sketchy on apples-to-apples performance comparisons.

 

True, +rep for that observation. But those throws were fubar - very cyber-d0rky.

 

Lol. I hate how he keeps saying "epic fail". He's doin' it 'rong.