G73 display issues

hey guys,

i recently bought a new asus g73jh-tz014v laptop. thats the version with a core i7 720qm cpu, 8 gb ram, radeon mobility hd 5870, 2x500gb hdd, win7 64bit home premium and a 1920x1080 display. i purchased if from an onlineshop as the retailers here in germany (media markt, our version of best buy....) dont have it yet.


the problem i got is that the display is looking horrible. in the default settings after the windows installation and that of the graphics drivers, the display is extremely bright. ok, this alone wouldnt be too much of a problem as i can simply use the brightness control in the windows energy profiles.

the real issue is that the display has a very aggressive, cold temperature and a significant blue bias. in the default settings after a fresh installation, plain white pages have an extremely cold, aggressive look and look kinda bluish. but even with adjusted blue, i dont get a "clean, warm but sober white" like on my old laptop.

i wonder if there´s any way of checking the hardware-settings of my monitor. in particular its temperature.

anyways, i have turned down the blue gamma in adobe gamma and also used it to choose a warmer color temperature, but then the colors somehow look off. there is much finetuning involved, but whatever setting i choose i either get a red of a blue bias. in particular, no matter the other settings mentioned so far, the colors look kinda dark or pale, as if the yellow part of the display set too low. this has nothing to do with the overall brightness btw, this color balance issue remains even when i turn the overall brightness back to 100%.

to sum it up: i just dont seem to find a way to make my display look pleasant.

therefore i want to ask anyone with an asus g73 with a 1920x1080 display to tell me how his colors look (ie his subjective impression) and what kind of gamma, brightness, temperature and ati avivo contrast settings they are using. the problem simply is that i´m unsure about whether the display just doesnt fit my particular taste or if there is something broken about it. im in kind of a bit of hurry as i only got time till tuesday to send back the laptop to the onlineshop where i purchased it. the problem is that no retail shop has the laptop yet here in germany, so i cant go there to compare my display with that of other notebooks of the same type.

btw does anyone know what exact kind of display is used in the g73jh´s with fullhd? because i thought about installing a more device-specific display driver instead of the generic windows plug´n´play drivers.


another question: would the asus splendid software provide any help or is this for videomode only? cant install it atm, see below.

another issue i got with my notebook is that most of the utilities on the drivers and utility dvd dont install anymore, with the error message "can only be installed on an asus notebook". what is wrong there? does this stuff only work when i got the recovery partition on my laptop? or is it because i installed win7 from an iso downloaded on the web?
i have formated my drives pretty soon after obtaining the laptop to install a clean system. to do that i ofc formated away the recovery partition. the funny problem: the recovery dvds of the default system which i created right at the start with ai recovery dont work anymore because the program comes up with the same stupid "can only install on asus products" message. aaaaaarrrrrrrrgggggggggggghhhhhhhhhh...........


im really frustrated and desperate because time is kinda running out for me and i dont know anymore how to solve these problems. any help or feedback is greatly appreciated. in particular it would be nice if some1 with the same g73 with fullhd 1920x1080 display could give me the details about his color, brightness etc settings.

another question: which 16:9 resolutions are selectable on your system? because with respect to 16:9, i can only choose the native 1920x1080, the other resolutions suggested are all traditional ones. with the ati catalyst 10.6 which i was using previously (atm i am using the latest driver from the asus support download page), there was at least one non-native 16:9 resolution available, 1600x900. on the other hand, the avivo color correction wasnt available in my ccc when i was using that version.

regards

 

You may first try resetting the drivers, or barring that, upgrade or reinstall them. If your system doesn't have 10.1, try that first. (see sig below for links, 3rd one) You can also try setting splendid to "Normal".

 

thx for your answer. i have already reinstalled the graphics drivers and tried various different versions. didnt change anything about the colors being off and the gamma and brightness being too high. btw i was just looking at a pdf-file in adobe reader, so the picture should only consist of black and white. the white is still far too bright, although my general brightness setting is already down to 58%. the splendid thing didnt help at all. all the predefined profiles only provide minor changes, of which none goes in the completely correct direction anyway, and the adjustment bars in the splendid custom profile menu are greyed out, i cant use splendid to create a custom profile. but i guess it wouldnt provide anything that adobe gamma or powerstrip wouldnt offer aswell.....

 

did you check to see if you had any aberrant color profiles installed in Windows color management?

 

there are tons of color profiles available, but before the profiles created with adobe gamma, i was using "sRGB IECxxxx" where xxxx stands for a long number....

 

just to show u what i mean: here is the source of my desktop wallpaper:

http://i32.tinypic.com/vhdaow.jpg


here is how it looks on my old laptop´s display. the photos were taken with the camera of my cellphone, so the quality and sharpness is kinda off, but its more about the colorbalance and brightness:

http://i32.tinypic.com/11t0u3t.jpg

now here is how it looks on my new laptops display with the default settings, ie that sRGB color profile, 100% brightness and no gamma corrections whatsoever. plz note that this pic doesnt convey how bright and intense it is. its literally burning my eyes....

http://i31.tinypic.com/9095b9.jpg

and finally how it looks like on my new laptop with the best settings i have found so far. note that the overall brightness is on the edge of what is possible, the dark and darker stuff is almost too dark already, but still the plain white looks too bright and kinda unpleasant. and once again, the colors are still off.

http://i31.tinypic.com/2sbvalh.jpg


all the pics look kinda darker than they are in reality....

 

When you go to display resolutions what it states there under display info?

 

I've got the same issue. Display quality absolutely sucks, especially when compared to the C90s, which I had before I bought the G73Jh.
What helped slightly was turning gamma all the way down in colour management in Windows.

 

ummmm... i dont know exactly which item u mean. in the screen resolution menu it says

display: HSD173PUW1
resolution: 1920x1080
format: horizontal

(not sure if this are the exact names of the corresponding items in the english version of windows......)

edit: clyde:
ive also turned down the gamma quite a lot, but that doesnt change the fact that the white still looks too aggressive and "biting" and hurts my eyes in the rather dark environment i am using it mostly. also the blue bias of the colors means that in order to fix the color balance, i have to turn the blue gamma almost all the way down and keep the red and green gamma slightly above this value.

 

Initially, my first reaction was to tell you to return your G73 right away. Every LCD screen is different, and if you don't like the look of this one, you should get another notebook that has the screen you like. But I refrained, as I thought there might be a setting or other that might correct it for you. But based on your comments already, I would say you have done everything that is obvious and have no real other options to get the screen to look the way you like.

Personally I like the screen very much. I like the brightness, the clarity, and the color balance. All of my websites look excellent on it, as do my photos and other graphics.

My question to you would be, does the screen have to reflect accurate color balance in such a way, because you are designing graphics for applications, (in which case you should get a different notebook) or is the screen issue merely one of personal taste (in which case you may get used to it.)

 

well, im asking myself the same question. well, the brightness might be a question of getting accustomed to it, ok. but on the other hand i am using it very much for writing and programming, ie text procession. there the extreme brightness is very annoying and bad for my eyes. in the games i play, i can also see the bad color balance.

and the extreme blue bias definitely is not a matter of personal taste. just look at the picture i posted above. u can clearly see that something is wrong there.

here is once again the picture of how it looks with the default settings.
http://i31.tinypic.com/9095b9.jpg
the brightness is not conveyed properly on this picture, but the blue bias is.

sry, but on laptop displays there is no way of hardware-adjusting stuff like gamma and color temperature, and software adjustments are not the same. and such an extreme blue bias cant be normal.

 

I see what you're saying, but to determine if the blue-bias is normal or not, you would have to view the same picture on another G73. Can that be done? If so, then you would be able to determine whether you have a defective unit, or this is just the way colors will be rendered on the G73.

BTW: you have the Hannstar display, which IMHO is the best display used in the G73.

 

yes, today i was at media markt (the german version of best buy) and now they finally have g73jh laptops. not exactly my model, but almost the same specs and the same display as mine. (HSD173PUW1)

i really liked it, it had nice colors, a nice black and overall was fine. and no blue bias. and in pdf files, the color of the background/the black area on the side was a nice black, almost identical to that on my old laptop´s display. nothing like that brown//grey overilluminated something on my new laptops display.



does any1 know how long the rma usually takes? because actually i wanted to start playing sc2 on the 27th
i consider returning my laptop to the onlineshop where i bought it and buying a new one somewhere else, to reduce the waiting time.

 

I suppose you have either option. You can RMA it, or return it and buy one from a local dealer. I wouldn't wait, however.