The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    G73 loose screw

    Discussion in 'ASUS Gaming Notebook Forum' started by mersenne, Jul 30, 2010.

  1. mersenne

    mersenne Notebook Consultant

    Reputations:
    0
    Messages:
    132
    Likes Received:
    0
    Trophy Points:
    30
    Now there's a loose screw inside my machine! It often clogs up either the CPU or GPU side so I'm always overheating. Sometimes the screw goes over to the CPU side and the CPU temps quickly rushes to 100C and shuts down. I either need a replacemnet machine or this screw out...fast since I'm very busy and such a problematic laptop is causing me so much grief.

    EDIT: I posted the place I got the laptop from and I just wanted to mention that Gentech staff/support and sales is unparalleled. These kinds of things happen in large factories such as those in ASUS where people are making large amounts of the same product.

    I think some guy at Asus when putting the Hard drive caddies in dropped a screw and instead of getting it back got lazy and jst left it here haha

    I actually got a direct PM from Ken within 5 minutes of this post so I just wanted to say if you wish to buy Sager/ASUS, definitely buy from him! He fixes problems very promptly and diligently.
     
    mersenne, Jul 30, 2010
    #1
  2. mersenne

    mersenne Notebook Consultant

    Reputations:
    0
    Messages:
    132
    Likes Received:
    0
    Trophy Points:
    30
    OK so my computer just shut down again and when I started it back up GPU/CPU idling at 85 C. Furmark shuts down computer in 4 seconds.

    What I've learned is that Asus is a terrible company and that we are not buying from them again.
     
    mersenne, Jul 30, 2010
    #2
  3. Chastity

    Chastity Company Representative

    Reputations:
    1,295
    Messages:
    6,545
    Likes Received:
    336
    Trophy Points:
    251
    so, return it
     
    Chastity, Jul 30, 2010
    #3
  4. mersenne

    mersenne Notebook Consultant

    Reputations:
    0
    Messages:
    132
    Likes Received:
    0
    Trophy Points:
    30
    Its after the 15 or 30 day return period.
     
    mersenne, Jul 30, 2010
    #4
  5. Chastity

    Chastity Company Representative

    Reputations:
    1,295
    Messages:
    6,545
    Likes Received:
    336
    Trophy Points:
    251
    Where did you buy it from?
     
    Chastity, Jul 30, 2010
    #5
  6. mersenne

    mersenne Notebook Consultant

    Reputations:
    0
    Messages:
    132
    Likes Received:
    0
    Trophy Points:
    30
    GentechPC, 6/10/10. At least Gentech support/staff/sales people are very nice and helpful
     
    mersenne, Jul 30, 2010
    #6
  7. Chastity

    Chastity Company Representative

    Reputations:
    1,295
    Messages:
    6,545
    Likes Received:
    336
    Trophy Points:
    251
    I would get in touch with them. They're usually very helpful and will probably still be willing to swap the unit out, or at the very least service it for you.
     
    Chastity, Jul 30, 2010
    #7
  8. mersenne

    mersenne Notebook Consultant

    Reputations:
    0
    Messages:
    132
    Likes Received:
    0
    Trophy Points:
    30
    Yeah as I expected it was an ASUS fault. Not sure what they're doing sitting like lame ducks when their flagship model is suffering so many problems :)

    Ken is an awesome guy, he offered to set me up an RMA thorugh gentech for elevated speed and support; what a guy! :p
     
    mersenne, Jul 30, 2010
    #8
  9. alladintherogue

    alladintherogue Notebook Consultant

    Reputations:
    4
    Messages:
    218
    Likes Received:
    0
    Trophy Points:
    30
    a tad off topic...but I hope I will not be facing so many problems as all of you folks are on here T_T
     
    alladintherogue, Jul 30, 2010
    #9
  10. Kaelang

    Kaelang Requires more Witcher.

    Reputations:
    717
    Messages:
    1,210
    Likes Received:
    0
    Trophy Points:
    55
    ^People talk when they have issues. I've not had any issues with mine. It's not a bad model, it's just Asus is being complacent like other companies.
     
    Kaelang, Jul 30, 2010
    #10