G73 not powering up

Hey guys,

A friend of mine who was about to install the new bios did a restart in order to boot from the USB drive. The problem is the machine never came back after the shutdown. Pressing the power button doesn't do anything, no lights on the "power" indicator when i connect the power adapter. It does not turn on when i use the battery to power it up. I tried the reset switch below the laptop but it didn't do anything. I removed the battery and power cable and did the reset, didnt work either. I don't know what else is there to do... It seems like the power supply is dead or something. And this is brand new G73, bestbuy model...

Anything i can do to fix it before we talk to the service guys here? I'm trying to fix this myself because the service guys here in Kuwait suck big time.
Thanks

 

Had same problem, somehow the bios update can cause a short in the motherboard. RMA is the only way.

 

I was hoping that there is a fail-safe switch or something. But you think the MB is broken? hmmm i sure hope not...

 

start with a power drain...first then pull the cmos batt...likely ur fine...i update and flash all the time no issues

 

benthedogtrainer,
what do you mean by start with power drain? can you please explain more. When i press the power button i get no response from the laptop at all. even the power indicator does not light up when i connect the power cable. Thanks

 

just let your laptop sit for a while.... until it has no juice left

 

ill ask him to take the battery and power cable out and let it sit for a while.

 

Its goings on ... on polish forums users have same problems... i do flashing by WinFlash and its succes-211 i think only RMA can help ...

 

Have you tried to power it with just the power adaptor with the battery out...had to do this myself once after I missed plugging the mic in to the port and shorted it in the usb...

 

Yes i did, i even used a spare adapter thinking that my current one is broken. It still wouldn't power up.