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    G73 turned off suddenly

    Discussion in 'ASUS Gaming Notebook Forum' started by mersenne, Jul 14, 2010.

  1. mersenne

    mersenne Notebook Consultant

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    Hello,

    My G73 just turned off suddenly while just browsing the web and wouldn't start back up until I took out my battery and waited 3 minutes then put it back in. This is the second time in two days this is happening. What is going on? I don't want to RMA but there are so many problems with this machine that I'm wishing that I'd just gone Clevo :(
    Asus RMA means I'll probably never see my computer again and since my desktop died a few days earlier after the PSU catching fire if I lose this I can't do anything for a couple months which is really distressing.
     
    mersenne, Jul 14, 2010
    #1
  2. aramis109

    aramis109 Notebook Deity

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    Sounds like you were on battery- any chance the battery was just low? Does it ever happen when plugged in? Could be just a bad battery or it's just low.

    I had mine turn off unexpectedly the other day, and realized that I hadn't charged it since my last time using all the battery up. :eek:
     
    aramis109, Jul 14, 2010
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  3. mersenne

    mersenne Notebook Consultant

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    100% charge battery and AC. I like that the AC has a lock in kind of thing to the laptop and that its on the side. Come on, I can't be the only person who dislikes the ports on the back.
     
    mersenne, Jul 14, 2010
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  4. JOSEA

    JOSEA NONE

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    Mersenne, I understand your frustration, Have you run a NB Probe or a third party tool such as AMD clock tool to check you temps?
     
    JOSEA, Jul 14, 2010
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  5. Lauski

    Lauski Notebook Consultant

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    I don't have your system, just another older Asus... but in case you haven't thought of it yet (since browsing the web SHOULDN'T) cause it...

    Have you checked your temps to make sure nothings wrong?

    CPUID - System & hardware benchmark, monitoring, reporting
    (Links on right of page to DL)


    Because, I know that Asus does a sudden shut off if the CPU/GPU temp rise above where they should.

    Of course, browsing the web should certainly not do that, but browsing the web with a laptop whose fan wasn't working right, could produce what you're talking about...
     
    Lauski, Jul 14, 2010
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  6. scias23

    scias23 Notebook Consultant

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    I think your cpu is overheating?
     
    scias23, Jul 14, 2010
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  7. Chastity

    Chastity Company Representative

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    Another thing you can test is to see if it happens with the battery removed and running on AC power.
     
    Chastity, Jul 14, 2010
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  8. H-street

    H-street Notebook Guru

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    I had a laptop that did the same thing (Dell 8100) and it turns out the battery was faulty, i'm not sure if your battery is under warranty but if it is i'd ask just to swap battery's instead of mailing back the whole laptop..

    also have you tried restoring your bios back to factory defaults or updating the bios to the latest?
     
    H-street, Jul 14, 2010
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