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    G73-JH Webcam and Mic isssue

    Discussion in 'ASUS Gaming Notebook Forum' started by Devolution, Mar 21, 2011.

  1. Devolution

    Devolution Newbie

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    I know this has been brought up before but...
    I got this beast a month ago and after I updated the bios with 213, updated the vBios with Chastity's fix, fixed the sound issue with creative drivers, and repasted my 5870, I can't for the life of me get my webcam and mic to work.

    I've already tried the driver reinstall and I can't reinstall it due to the system not recognizing the webcam. The Device Manager undeer the Imaging Device section does not recognize the camera.

    I'm out of ideas. Help?
     
    Devolution, Mar 21, 2011
    #1
  2. jmhdj

    jmhdj Notebook Evangelist

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    I think webcam in g73jh is crapp. Mine died after two months of purchase. Same sympthoms as your. First dissapear from device manager and after that it was there but could not be recognised.
     
    jmhdj, Mar 22, 2011
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  3. laxus

    laxus Notebook Enthusiast

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    I had the same issue. What I did was to uninstall (run the webcam driver software and choose the option to uninstall) and then reinstall the driver. Hope this help.
     
    laxus, Mar 22, 2011
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  4. jmhdj

    jmhdj Notebook Evangelist

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    It wont help me. As I have tried mine on two different pcs connected it via usb and both didnt recognised usb device neither they managed to recognise it after drivers were installed.
     
    jmhdj, Mar 22, 2011
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  5. Devolution

    Devolution Newbie

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    I've done that and nada.
    I got a spare webcam from my former desktop, but still. I want what came with this laptop to work.
    yay Asus.
     
    Devolution, Mar 22, 2011
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  6. Devolution

    Devolution Newbie

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    Any ideas?
     
    Devolution, Mar 23, 2011
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  7. jmhdj

    jmhdj Notebook Evangelist

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    There is not much you could do if you have same problem like me anyway. There is two posibilties as I see it:
    1. Repair it by asus as its coverded by warranty.
    2. Order new web cam from internet sites like asusparts.eu

    Edit.
    Or you could do it like me and get camera working but lose image quality by 90% :)
     
    jmhdj, Mar 23, 2011
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  8. Devolution

    Devolution Newbie

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    And how did you do this? I'm leary about sending it RMA because of how long and whether or not they'll wipe my hard drive. Granted I could back it up...
     
    Devolution, Mar 23, 2011
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  9. jmhdj

    jmhdj Notebook Evangelist

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    I baked it in oven :) and it did wake up to live but camera sensor got damaged and now picture is all but clear :).
    Anyhow I did it with knowlege of what could happen it was just to prove my suspection on what was wrong with camera module. Thus why i said earlier here that camera modules are low quality in g73`s.

    Anyway if you were to try something like that then I recomend to use hot air gun and protect camera sensor with aluminium foil. And heat just board aruound it.
     
    jmhdj, Mar 24, 2011
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  10. Devolution

    Devolution Newbie

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    Wow...nice solution I am NEVER EVER using. glad the rest of your machine works.
     
    Devolution, Mar 24, 2011
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  11. jmhdj

    jmhdj Notebook Evangelist

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    :) yupp thats why gave you only two solutions at first. I would recomend you to buy camera module online and exchange it self. Its very easy there are two screws under rubber knots on bottom of screen and rest of rame is holded with some kind of small clips just beggin at one place and go around. When you have removed rame and expose camera modeule just unplug it and plug new module in place. No need to open your g73.

    Not to expensive and no hasle with RMA.
    Good luck :)
     
    jmhdj, Mar 24, 2011
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  12. Devolution

    Devolution Newbie

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    If there's one good thing about your post, I'm just glad you proved that the camera crapped out because it is crap, not because I repasted my video card, which by the way does not exceed 78C on a Furmark 8XAA burn in test!
    - Yay Chastity and a generic Radio Shack thermal paste.
     
    Devolution, Mar 24, 2011
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  13. jmhdj

    jmhdj Notebook Evangelist

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    Exactly, point I tried to achieve to.

    10-char :)

    Edit:
    Like your avatar man :)
     
    jmhdj, Mar 24, 2011
    #13