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    G73HJ webcam drivers problem

    Discussion in 'ASUS Gaming Notebook Forum' started by chizzle07, Oct 5, 2010.

  1. chizzle07

    chizzle07 Newbie

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    Worked fine until I did a clean install. Now, gives me this error:


    [​IMG]

    Tried different drivers(from asus), and still get the same error.
     
  2. Nekki

    Nekki Notebook Evangelist

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    Check the PID code and install the driver according to this code.

    You can check it in device manager->Imaging Devices->Properties. Look for the right name and model in the ID (third tab)

    You can use this Guide
     
  3. chizzle07

    chizzle07 Newbie

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    PID Code matches the driver
     
  4. Nekki

    Nekki Notebook Evangelist

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    Try removing the driver from device manager and reinstall using the drivers dvd.
     
  5. <MarkS>

    <MarkS> Notebook Village Idiot

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    One of the worst driver installers I've seen...I can reproduce that error repeatedly.

    Here's what I do to get it to install...

    Uninstall existing driver:

    In device manager, right-click the webcam device and choose "Uninstall". Check the "Delete the driver software for this device" checkbox. Reboot (important!).

    You should now have the generic Microsoft driver installed for the camera (which works fine too).

    Install new driver:

    Choose the correct driver package. If your device ID is USB\VID_04f2&PID_b071 then use the 7129 driver (1.3M Chicony camera). If your device ID is USB\VID_04f2&PID_b106 then use the 7246 driver (2M Chicony camera).

    Run the installer. If successful it will tell you to reboot...if you get the error then repeat all the above steps - it will install eventually :)rolleyes :)

    Here's the driver packages from the ASUS driver and utility CD:

    Camera_Chicony_7129
    Camera_Chicony_7246
     
  6. chizzle07

    chizzle07 Newbie

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    Intel(R) Management Engine Interface was causing the problem... Worked after uninstalling it.
    Thank you guys. I was stuck, but you gave me ideas that led to the problem )
     
  7. Nekki

    Nekki Notebook Evangelist

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    How do you realize about that? Never heard about this Engine Interface...
     
  8. chizzle07

    chizzle07 Newbie

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    Just after clean install, I installed about 10 drivers from ASUS website and thats when I found out that camera doesn't work. Updated windows - didn't help. So I thought it has to be one of those 10 drivers and started to uninstall them by one most likely causing the problem. Management Engine Interface sounds like it manages something(who knows what :)), so that was my first choice. Uninstalled - camera worked. Just to be sure that it was the problem, installed Engine Interface again and when tried to get camera to work it said that "it was already in use", uninstalled - works again.
     
  9. <MarkS>

    <MarkS> Notebook Village Idiot

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    Wow. An even better example of how bad that installer is. They should not be related...
     
  10. JAMM0N

    JAMM0N Notebook Consultant

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    took step one uninstalled it.

    then i restarted and downloaded the packages and then i am still getting errors. (maybe i should try it in safe mode?)
     
  11. <MarkS>

    <MarkS> Notebook Village Idiot

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    What errors exactly? Throw us a bone here! :)
     
  12. JAMM0N

    JAMM0N Notebook Consultant

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    just the error where it says that it won't install or something like that. i went on oovoo to test it out and i still getting a blank cam screen

    usb2.0 YVC 1.3M/2M webcam
     
  13. <MarkS>

    <MarkS> Notebook Village Idiot

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    Did you try chizzle07's fix too?
     
  14. JAMM0N

    JAMM0N Notebook Consultant

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    i couldn't find the management interface program. sigh what kind of stuf is ASUS pulling here. programs that block other programs from working? i feel like doing a clean format of 7 and just installing drivers for audio w/ lan and just cam but then i feel like i'm going to lose a lot of other stuff in the end.
     
  15. <MarkS>

    <MarkS> Notebook Village Idiot

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    If you have the Asus driver and utility CD (you can download the ISO here) you could try installing from that. I never saw an error message installing from there.

    Regardless, your camera should work with the stock driver from Microsoft too. You can test it with the Asus LifeFrame app.

    When the camera's in use there's a green LED next to it...ever see that?
     
  16. JAMM0N

    JAMM0N Notebook Consultant

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    yes i saw the green light but nothing.

    where can i locate the iso? i have back-up discs that he made when i got the laptop but i haven't had a chance to see what they contain.
     
  17. <MarkS>

    <MarkS> Notebook Village Idiot

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    hmm green light but no image....shipping tape still on the camera? :)

    Courtesy of Chastity (thanks ;))... Asus Driver & Utility Disk
     
  18. JAMM0N

    JAMM0N Notebook Consultant

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    alright. whoa 1.6gb. its going to take me a while but i will update as soon as i get somethng
     
  19. JAMM0N

    JAMM0N Notebook Consultant

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    well visual basic error in the winrar still extracted anyways. found the cam drives still getting the same error.

    where is the management interface program?
     
  20. <MarkS>

    <MarkS> Notebook Village Idiot

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    I believe it's listed as "Intel Management Engine Components" in the list of installed programs.
     
  21. JAMM0N

    JAMM0N Notebook Consultant

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    uninstalled engine. tried finding device id. not found. i'm running out of ideas and still getting that error. oovoo is still giving me a blank screen.

    someone tell me another place where i can webcam or check webcam settings to see if it'll work??
     
  22. JAMM0N

    JAMM0N Notebook Consultant

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    still giving me a blank screen. how do i find device id??
     
  23. JAMM0N

    JAMM0N Notebook Consultant

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    2 days no responses what shall i do?
     
  24. ALLurGroceries

    ALLurGroceries  Vegan Vermin Super Moderator

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    The device ID is under device manager when you right click and select properties on the webcam. Go to the details tab and then to hardware IDs.
     
  25. JosephThaiNguyen

    JosephThaiNguyen Notebook Geek

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  26. JAMM0N

    JAMM0N Notebook Consultant

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    somehow still gettin that error maybe safe mode or somethin i'll do it later. sadly pisses me off -_-
     
  27. mite_jan

    mite_jan Notebook Deity

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    you've posted DriverVer = 02/02/2009,061.005.200.250
    when i was was getting that error the only driver which helped me was
    DriverVer = 01/25/2010,061.005.200.310