G73J Graphics card missing?

So I started up my laptop today and the screen resolution was messed up. I went to change it to what I usually set it to only to notice it was saying my display is "Generic PnP Monitor on Standard VGA Graphics Adapter". I cant install ATI video drivers cause it says no ATI card detected then in the device manager it says

Any idea what could've caused this? No updates or anything were installed, just the gf playing Sims 3 then I talked on msn and shut it down. System restore did nothing to fix it.

 

obviously your videocard is not missing

 

Have you tried the video driver from Asus website?

 

Also for newer ATI drivers, make sure you're installing Mobility drivers, not desktop drivers.

 

Just your drivers are missing is all... reinstall them.

 

His drivers aren't missing, IF he didn't have drivers, windows won't display anything, he just isn't having the ATI optimized drivers, just the standard VGA drivers (VGA is a standard that virtually all videocard support)

 

I'd call that missing drivers

 

That is basically the drivers missing to me... i mean you cant really run those standard VGA drivers .

 

LOL he's missing his graphics card drivers. He's using stock VGA drivers. That's what "missing drivers" means.

 

there is a difference between not having a driver at all ( the hardware is not going to be used at all by the OS (hence drivers missing)) and not having drivers for 3d acceleration.
try creating your own GPU that doesn't rely on the VGA standard and see what really happens when windows can't load a driver.

 

getting back on point, select the vga, and bring up the properties tabs, go to Drivers. select update drivers, and do a manual install, using the .inf from the ati drivers dir

 

I had the same problem, the mobility 10.7 driver was the only one that worked for me, and Chastity suggested the ASUS driver, have you tried either of those?

 

Um I don't think it's the drivers, my screen doesn't turn on at all now... It plays the sound of windows logging in but nothing appears on screen

 

Turn the the laptop off.
Turn it on (do you see Asus logo? If no, RMA)
wait 5 seconds and tap F8 on the keyboard repeatedly.
You'll see a black and white text screen with a bunch of options.
Move down to "Last known good configuration" and hit enter.
Wait and see if you boot into windows OK with drivers recognizing the card.

If you still have 'standard VGA adapter' then download and extract the drivers from the asus website and install them, and reboot.

If that does not fix it, probably time to RMA.

 

No logo, just the keyboard lights come on and sounds

 

Well, that's bad then.

 

Than RMA is your only option, sorry to say that...

 

Looks like a GPU that was operating within "normal temps" failed /sarcasm

 

anyone know here have to do RMA yet? How long does it usually take with Asus?

 

anywhere between 2 weeks to 2 months, depending on your location, availability of parts, ability to negotiate and tread through Asus's Wonderland of Tech (in)competence support etc.

Goodluck! However, if you had purchased it from Best Buy, you might be in luck, since they are now authorized to carry out repairs on the units sold by them directly, without having to rma to Asus.