G73J Locks up when idle and that Speaker problem should I RMA

Hi all

Need your opinion, I was wooed in by the wonderful specs and screen and took the plunge even after hearing warnings of problems on NEWEGG. SO I have the machine. It came in the books a little roughed up from shipping but ok and when I cranked on the laptop for the first time no dead pixels so I am happy with it.

So I thought all is well but then I got the scratching thing going like 4 days into use. I did the clean install and everything suggested in that thread. No luck it happens periodically, sometimes not for days other times within a span of minutes of each other. I can live with it I guess. I sleep mode it and wake it up to avoid but I hope they find a solution because I love the subwoofer in the lappy and I do not want to the drastic fix which is to disable it by killing alll the drivers. No problems in linux at all everything seems to run great in that OS

The proverbial straw is the hard locks when the compture sits idle sometimes. I will leave it for a couple hours or shut the cover while powered. Sometims its fine other times it is completely unresponsive. The HDD light is on and not flashing. The power and other buttons at the top are all on. I tried waking it holding power CTRL ALT DEL you name it not dice. I feel this is BS, I am not sure if this comboed with the speaker thing is grounds for a return. It has not been 30 days so I can try and ship to new egg for a return but I might get a machine that is in worse shape than this one. Outside of these two issues there are not problems. Should I just manage these issues. Am I doing something wrong with the whole wake up mess. Help! any advise would be much appreaciated

 

I'm not aware of a reasonable fix for the crackling issue, if it's within the return period I'd probably exchange it. The lockup could be the results of the Creative garbage. Go into "Program and Features", sort by "Publisher" and uninstall all things Creative.

 

I don't know why there's this thought process that getting rid of creative gets rid of the subwoofer. I keep reading that, and for all my testing it's incorrect. All it gets rid of is that horrid bass boost, which you can bring back through tweaking of the lower frequencies in the EQ manager through Realtek.

Otherwise I'd just RMA it.

 

Yeah, I've read the same thing. Completely untrue.

 

Or it's a problem with his port card for audio, causing the cracklings, which has been very nicely documented in other threads. Now I'll go back listening to some music on my nice lappy with a +5dB Bass Boost enabled and no crashes, or crackling.

 

Do you mean the audio board for the side connectors? Do you have a link?

You do that, and I'll go back to listening to music with my 10 band EQ.

 

The lock ups are linux only, When ever it hibernates it freeze i can only power off by holding the button for like 7 seconds. I will find a work around but I can live wiht that.

The spearker thing I want fixed though. Its thate scratch that occurs occationally when I am moving stuff around in windows 7 or clicking a button. Otherwise the sound is fantastic. Just on these exceptions when the scracthing grable occurs.

@ Chasity

please please write a guide on how I keep the creative and no sound crashing I wanna know so I can enjoy my lappy worry free

 

Do a search, Chasity already started a thread debugging the Creative package. Not that keeping Creative installed is worth it or will fix the crackling, IMO of course.

 

Creative Software Debugging Thread

Perhaps I should link-hoar in my sig like someone else I know...

 

LOL you kids need to play nice. I think the Creative software is a waste too but that's just my opinion.

 

HE STARTED IT!! :tongue: