G73J. New GPU. Fans to high rpm. Help!

Hey!
Yeah... basicly ive had a few encounters with the ASUS repair center here in Sweden. "LetMeRepair Nordic AB" in Uppsala. They are not so high in my book...

I sent my G73J there for the first time in november, having massive artifacts in games.

First RMA:
They changed the "main board" and two fans. Didnt help against the artifacts.

Second RMA:
They changed the GPU and fan. When i got it back i didnt even get a picture on the screen when starting the laptop. And on the repairpaper it says "Laptop has been cleaned and TESTED in all functions". Good work?

Third RMA:
According to the repairpaper they changed the GPU and fan again.
This time it did start properly and the laptop was cleaned and restored to the "Asus windows".

I spent 30min removing alot of crap programs and updating some drivers, ofcourse cataclyst to latest. Then went on installing Battlefield 3.
After playing for 30min with different settings im yet to see a artifact, so seems like the problem is solved, woho!

Now there is a new problem instead. The fan (fans?) are on way to high RPM in normal daily use.
Before they were silent in windows and ofcourse going up when i start a game. Now they are basicly on the "game rpm" at all time.
Its silent when computer boots up, but when i come into windows they start up, and they never stop. I dont even notice any difference when starting BF3, the fans just sound the same.

Is there something i can do about this or do i actually have to RMA (dear god) my laptop for the fourth time? Im NOT gonna accept that my 13000 SEK laptop sounds like a small airplane when im simply browsing the web, talking to friends and writing this forumpost...

/ Nicklas

 

first install Hwinfo64 to monitor actual temps. Use the download link(s) at the bottom of this page HWiNFO64 Download Please attach a screen shot of the sensors section of that program.

 

Here it is:

Imageshack - fans1d.jpg

 

Your fans are running full speed.

I had same symptoms with using a GPU from MSI.
Because you have no probs while booting or DOS-mode, it looks like they leaved a tool like RW Everything in autostart. With this you can switch a register of the EC (embedded controller) to run the fans in full speed all the time. Check your Autostart folder or even worser in the RUN-Sections of the Windows registry.
But IMHO, if this is true, it would be a very special service they done.

 

Thanks for reply.

So basicly if i cant find anything in autorun or msconfig(?) i basicly have to contact ASUS yet again?

 

Its been a long day.

 

Dallers, are you serious?
Look at post #3

 

Yeah i already posted a screenshot in post #3.

Are both fans actually going at ~4500rpm? Thats crazy to say the least...
This socalled repaircenter seem to be totally incompetent.

 

Yes, both.
This can easily be achieved with setting a bit at a special EC register.

Wait a moment, I will search for the info.
Here: http://forum.notebookreview.com/asus-gaming-notebook-forum/579780-how-force-g73-fans-100-a.html
You could open this tool and look at it yourself.

 

Yeah ok. But is there a way i can actually reverse this "permanently"?
If i do manage to change the fanspeed in that program, wont it be back to 100% again when i reboot?

 

You should read at least the first post there.
If this register is manipulated through this software (however why), your only option to reverse is to reboot. The point is, you only can "turn on" the fans, not off to normal.

I don't see a problem because of high temperatures.

I would do:
- go to BIOS or boot with a Linux boot CD (knoppix e.g.), if the fans are normal, it must be a software thing in Windows
- try to boot into windows safe mode
- try the suggestions here http://forum.notebookreview.com/8223364-post2.html (suggestion by Josea)

 

I just tried with going into bios. After about 30sec just idling in bios, the fans winded up to max. I guess it had such good timing with coming into windows and fans starting, that i though from the start that it could be a issue in windows.

But yeah... it aint, which isent really helping is it.

 

I edited the last post. Try the last point please.

 

Im way past my bedtime and need to sleep a little so i wont be dead at my 12h workshift tomorrow. Im free on wednesday and will try that reset as soon as i get home tomorrow.
Ill get back to you. Thanks for the help so faar!

 

Maybe we need a post by JamesD here , he is omniscient

 

Evening.

I removed the battery and AC and pressed the powerbutton for 30+ sec, which according to Asus is the way to make a reset.

And... it didnt help.

Do i have any options left beside a new RMA?

 

I had a similiar problem when I forced my fans to 100% with that program cant remember what its called. Everyone said you can reset it by resetting it to default but mine got jammed at 100% and nothing I tried worked.

But reflashing the BIOS did I was on 209 and needed 213 anyway and it sorted the fan problem. I suppose if your only option is RMA you might as well try anyway if the worst happens just register it for a bad flash as well.

 

I had 213 before but they did change the main board and such. So maybe my bios is changed. Will install asus winflash and check now.

UPDATE: Well i got 213 already. Think im out of things to try now.

 

Yes but you could just reflash 213 and see if that fixes the problem. It worked for me. It could be something to do with the BIOS.

 

How to reflash? Can i do it with winflash or should i do with another program?
Winflash just says i got same/older version. Unless im blind ofcourse which do happend.

 

You should flash using the easy flash method describes in the asus bios update guide: http://forum.notebookreview.com/asus/174395-bios-update-guide-asus-notebooks.html

 

Shajjer, try @tilla's suggestion to check your issues by using a live-cd of a Linux OS like Knoppix or Ubuntu and see if you can still observe the high RPMs of your laptop fans. It may be an issue with your Windows 7 OS, you may try to do a fresh install of it but make sure you have all the latest drivers and applications in hand before doing it.