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    G73JH Freezing Issues

    Discussion in 'ASUS Gaming Notebook Forum' started by chronos98, Jan 10, 2011.

  1. chronos98

    chronos98 Newbie

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    Hello, all

    I've had my G73JH-A1 for about 5-6 months now, and I've always had some problems with random freezes. I didn't want to try anything extreme as it is my main computer for school, but now I'm on break for a couple weeks and want to get it figured out.

    So the problem is that my computer will randomly freeze, requiring me to manually turn it off. It doesn't appear to have any relation to specific programs. I have applied the Win7 hotfix that is supposed to fix random freezes. I also have uninstalled the creative audio stuff that causes freezing. I've monitored my temps, and they seem normal. I also have not had any problems with GSODs or anything like that. My BIOS and vBios are pretty updated, BIOS v211 and vBios v012.020.000.032. I have tried updating drivers, but it doesn't seem to make much difference.

    On another note, there have been several other issues with win7 for me.
    1-I've never been able to boot into safe mode, it automatically restarts even after trying everything I've found on the matter.
    2-my restore points never work. I've also tried troubleshooting this, but to no avail.

    I'm thinking maybe a clean install will be what I need, but I am hoping to get opinions of people more knowledgeable than myself on the matter. Thanks for any replies.
     
    chronos98, Jan 10, 2011
    #1
  2. mite_jan

    mite_jan Notebook Deity

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    clean install
    after that latest realtek driver...and no lockups
     
    mite_jan, Jan 10, 2011
    #2
  3. Morecoffee

    Morecoffee Notebook Evangelist

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    I would advise a clean install also, because of the Windows restore and Safe mode problem. Find the Windows 7 ISO download link and use it for your clean install.
     
    Morecoffee, Jan 11, 2011
    #3
  4. chronos98

    chronos98 Newbie

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    hm.. that's too bad. If I have all my games and music on a separate partition than the C:, will a clean install affect those? I don't want to have to reinstall all my games and try to find save files to transfer over and such...
     
    chronos98, Jan 11, 2011
    #4
  5. frosty5689

    frosty5689 Notebook Evangelist

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    Unfortunately, the save files will probably to on your C drive where your User files are located. This is the case w/ most games.
     
    frosty5689, Jan 11, 2011
    #5
  6. chronos98

    chronos98 Newbie

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    okay, I'll post again if I go through with it. otherwise I might just live with the freezes for now and hope for a miracle.
     
    chronos98, Jan 11, 2011
    #6
  7. sPiRaLGaLaXy

    sPiRaLGaLaXy Newbie

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    i have also experienced this lock up issue..u just have to reinstall realtek HD audio driver and everything will be ok..
     
    sPiRaLGaLaXy, Jan 11, 2011
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  8. voyagerxp

    voyagerxp Notebook Consultant

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    I had random freezes untill i updated power 4 gear and it stopped.
     
    voyagerxp, Jan 11, 2011
    #8
  9. chronos98

    chronos98 Newbie

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    Alright, I've completely uninstalled power4gear hybrid and am installing the newest hd audio drivers right now. Will post if any more similar lockups occur.
     
    chronos98, Jan 11, 2011
    #9
  10. Axas

    Axas Notebook Consultant

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    Experienced simlilar issues with a clean win7 install. Reinstalling the Realtek HD drivers fixed the issues.
     
    Axas, Jan 11, 2011
    #10