The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    G73JH Warranty Question

    Discussion in 'ASUS Gaming Notebook Forum' started by Morecoffee, Jan 3, 2012.

  1. Morecoffee

    Morecoffee Notebook Evangelist

    Reputations:
    23
    Messages:
    302
    Likes Received:
    1
    Trophy Points:
    31
    I think the warranty for my G73JH was 2 years and 1 year accidental damage. Is there a website where I can confirm this, and the start date? I did send the warranty card in when I purchased.

    Secondly, If I was to sell the laptop does the warranty transfer to the new owner?

    Cheers and thanks.
     
    Morecoffee, Jan 3, 2012
    #1
  2. SpicySi

    SpicySi Notebook Consultant

    Reputations:
    57
    Messages:
    193
    Likes Received:
    2
    Trophy Points:
    31
    Depends on where you bought it from. If it was a g73jh-a1 or a2 it will have 24 months global. If it is from BestBuy it only has a one year warranty as I understand. Start date would be from purchase date, so look on the invoice.

    If you left the info sticker on to the right of the touchpad it should state the warranty details. Under CPU and VGA mine has 24 months clearly stated. Also on the base of the laptop, with the serial number, it has the warranty period.

    You could go to the ASUS website page linked below and enter your serial number, which might give you exact warranty details.

    ASUSTeK Computer Inc. -Support- Warranty Policy G73Jh


    Otherwise if you ring the local ASUS service center they should be able to look up the warranty details I reckon.

    As long as proof of purchase is provided to the new owner the warranty should be transferable to them. Without proof of purchase might not be honored, would depend on rules in country you are claiming and a bit of luck I reckon!
     
    SpicySi, Jan 3, 2012
    #2
  3. JOSEA

    JOSEA NONE

    Reputations:
    4,013
    Messages:
    3,521
    Likes Received:
    170
    Trophy Points:
    131
    Setup an account- login here ASUS Member Login
    Then you can send a tech. inquiry and will get an email response.
     
    JOSEA, Jan 4, 2012
    #3
  4. Chastity

    Chastity Company Representative

    Reputations:
    1,295
    Messages:
    6,545
    Likes Received:
    336
    Trophy Points:
    251
    You have the 2 Yr Global + 1 Yr ADW + ZBD :) Start date is your date of purchase.

    You also never registered your unit. :(

    Can you email me your invoice?

    Case: 1614346
     
    Chastity, Jan 5, 2012
    #4
  5. Morecoffee

    Morecoffee Notebook Evangelist

    Reputations:
    23
    Messages:
    302
    Likes Received:
    1
    Trophy Points:
    31
    Hi Chastity,

    Hmmm I did register. I have sent a pm to you regarding this.
     
    Morecoffee, Jan 5, 2012
    #5