G73JH freezes and audio issue

I got 2 problems, one caused in ill advised way to fix the first problem. The biggest problem is that my laptop keep on freezing randomly.

I checked the G73 Freeze thread and tried the fix for Realtek driver update because I play a lot of games on Steam and I thought that may be the cause of the problem. However, the freezing remain and now my audio is messed up. I plug my speaker into my ear phone slot for better audio and that had being working fine before. But now whenever I try to play music both the speaker and my laptop will try to play music. If I turned off my speaker, my lap top will start play music and if I turn my speaker back on my laptop stopped and sound come out of the speaker instead. Anyone downloaded the realteck driver know anyway or setting to fix this?

Onto the bigger problem. I had the random freezes before and it got so bad that I sent it to Asus. They sent it back to me in with a message saying that they cannot recreat the problem and wiped everything on the laptop back to factory condition. The problem went away for a while but now it is back. I tried the window hotfix but it told me the update is not applicable to my computer. Anyone know any other fixes that can solve this problem.

Oh yeah, I ran Malwarebytes, Spybot search and destroy, CCleaner and Avast and came up with nothing.

 

Yeah, you got the freezes after you updated all those Visual libraries, and they got out of sync.

First if you are not on SP1, do so. Then install the USB Hotfix.

Uninstall your C++ runtimes and Silverlight.

Go to my Driver page and download my C++ pack, and install them one at a time.

All the software you need is here:

G73/74/53 Series Driver and Application Reference

 

I'm not very computer savvy, what does SP1 mean and what is the USB hotfix?

I read before on the forum that C++ have that effect so I uninstalled 2005 C++, should I uninstall the rest?

 

Windows 7 Service Pack 1

USB Hotfix = Binary files in some USB drivers are not updated after you install Windows 7 SP1 or Windows Server 2008 R2 SP1

Yes, uninstall all C++ runtimes, then install the ones in the pack

 

Okay, I done everything you listed. So far I haven't encounter any freezes and all the programs and games I ran seem to be running smoothly. Hopefully, that fix the problem :knock on wood:.

I don't suppose you know any solution to my audio problem? I messed around with the setting but the problem is still there.

 

If a game is coded to work with a pre-sp1 redistributable then there may be problems you may encounter if you are using just the sp1 version of the redistributable. Multiple versions of the redistributable can be installed at the same time and they will work fine. So a game is dependent on which redistributable it was originally coded for.

A possible fix for the audio is to uninstall your Realtek High Definition Audio driver. Reboot after. Uninstall the ATI HDMI Audio Driver. You will be asked to reboot.
After reboot Install Driver Sweeper 3.1.0
Reboot into safe mode. Put a check next to Realtek Audio. Click Analyze. Then Click Clean. You will be asked to reboot. Do so. Then install the new version of the Realtek High Definition Audio Driver 2.64 from the Realtek website that just came out yesterday. You will be asked to reboot. After reboot install the ATI HDMI Audio Driver 2.64 which is also new from the Realtek website.

 

sweet, everything is working as they are suppose to now. Thanks for the helps Chastity and Bladezero. For a while I was afraid I may have to send my laptop back to Asus there.