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    G73JH freezes when hardware accelerator is runnging

    Discussion in 'ASUS Gaming Notebook Forum' started by bumblebe, Nov 20, 2013.

  1. bumblebe

    bumblebe Newbie

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    Hi guys,

    i have a massive problem with my G73JH. When the hardware accelerator is active, like in youtoube, firefox (vimeo)
    ore cutting software like Cyberlink Power Director 12 the notebook freezes.

    Its the same problem with win7, win8 or win 8.1.
    I test Bios 211, 212, 213.

    The newest vbios is installed.

    Any ideas what the problem could be?

    Thank you so much!
     
  2. sasuke256

    sasuke256 Notebook Deity

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    Drivers ? 10char
     
  3. bumblebe

    bumblebe Newbie

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    maybe? i test diferent catalyst driver, audio driver. Every time the same problem!
    I test 7 64bit, Win 8 ......
     
  4. Support.3@XOTIC PC

    Support.3@XOTIC PC Company Representative

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    May be freezing because of temps. When you have the hardware acceleration on the GPU will heat up. Open up the bottom of the computer to clean out any dust in the vents and fans. Does it do the same thing if you start a game up, since that would be something else that will make temps rise.