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    G73SW Freezing, rebooting, sometimes black screen

    Discussion in 'ASUS Gaming Notebook Forum' started by cenex, Mar 9, 2013.

  1. cenex

    cenex Notebook Enthusiast

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    Lately my G73 has been acting up. Earlier today I woke it up from sleep to the infamous black screen problem. I rebooted with no screen, however Windows would still load. No display when plugging into an external. After waiting a while I booted it up again, however shortly after logging in it froze and rebooted. After logging in again the unexpected shutdown details says there was a blue screen; except there wasn't. It just froze and rebooted back to the BIOS. I had this problem a couple weeks ago, but now it's worse.

    Any idea what could be causing this? I'm currently in the process of uninstalling the video drivers in safe mode, not sure yet if that will help.

    Sent from my Nexus 7 using Tapatalk HD
     
  2. JehutyZeroshift

    JehutyZeroshift Notebook Evangelist

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    You could also try reverting to a recent system restore point and from that restore point, reinstall the video drivers. I recommend when you uninstall your video drivers, do it on Computer/Manage/DeviceManager/DisplayDrivers then you right-click and uninstall from there. It works for me better than using the video driver installer for uninstalling.
     
  3. cenex

    cenex Notebook Enthusiast

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    Well I installed the latest beta driver to see how that held up It's not freezing though I did have an OpgenGL timeout. I guess I'll see if it continues.

    UPDATE: Still not working. Once again I get a black screen on wake. Booting to a black screen as well.

    Update again: I managed to get it booted again. Is there anyone who could take a look at the dump files to check specifically what's failing?
     
  4. Kuudou

    Kuudou Notebook Guru

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    Sounds more and more like a hard-drive problem. Somehow it was skipped in the boot sequence or something.

    As far as I know that is the only thing that can cause a black screen on boot.
     
  5. cenex

    cenex Notebook Enthusiast

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    Well I took a look at the dump file and it is pointing to Nvidia. So for now I'm using the now year old driver download from Asus's website until I figure out what is wrong. Or until it does it again with this old driver.

    Update: Well, while watching a YouTube video it froze, reset, and the CPU fan went nuts (wasn't even venting hot air). Black screen again.
     
  6. ikisat

    ikisat Notebook Geek

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    This is a weird problem...
     
  7. cenex

    cenex Notebook Enthusiast

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    Tell me about it. I presume my GPU is on its last leg, but I certainly hope not.
     
  8. ikisat

    ikisat Notebook Geek

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    Possibly, from the sounds of it could be the mobo or videocard or cpu or ram or power issue... Can try running it with 1 stick of ram at a time and seeing if it still does it, try running it on battery only and no battery at all. Oddly that doesn't eliminate it being either of those problems but it makes them a lot less likely to be the cause. If it ends up being the videocard I can sell you one if you just want a straight replacement and not an upgrade.
     
  9. cenex

    cenex Notebook Enthusiast

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    I'm going to try some memory diagnostics today and reinstall Windows. Hopefully that will amount to something...