G73jh Camera/Mic/sound drivers

I've had my G73jh for a little over a year now, but I've never gotten to updating my microphone/webcam drivers as I haven't needed them until now, and I'm not really sure which ones to use.

Video from my webcam is incredibly low quality, and horribly out of sync with the audio. (Tested in LifeFrame.) I've heard having the wrong drivers for your make of webcam can cause this.

I'm also not sure what to do for audio drivers. I had to uninstall everything related to Creative because it causes Steam issues, but my sound quality sounds kind of bad at the moment, and I know my subwoofer doesn't work. I'm not sure if my Realtek drivers are out of date or not. I don't even know how to check.


Any help with all this would be greatly appreciated.

 

You can get the audio codec driver directly from Realtek (get the " Vista, Windows7 Driver (32/64bits) Driver only" and " ATI HDMI Audio Device" packages). The newer driver fixes the Creative/Steam lock-up issue (been fixed since last June I think).

The original Creative software works fine for me even though I don't use any of its effects except sometimes the equalizer.

For the camera, what's the camera vendor/product ID for the device (you can find this in device manager)?

 

Thanks for the reply. Turns out I do have the right drivers for my camera, but my mic still sounds like I'm underwater, and I'm not really sure why. I've tried tweaking it in Realtek, and I can reduce it, but it never really sounds clear.

Once I get Realtek up to date and install Creative, will that get the subwoofer working?

 

The subwoofer is wired in via crossover with the speakers so it should work if the speakers work. Creative may give you the bass boost you need to hear it better.

 

Um, I installed the drivers you linked me to (except for Creative) and now the sound is ONLY coming from my subwoofer...

EDIT: Nevermind. Something went wrong during installation, and I just had to reinstall the first driver. Now on to Creative!

EDIT2: The correct Creative driver is the one on Asus' site, right? Audigy?

 

I would go to device manager and for every audio device found, uninstall the driver (for any non-Microsoft drivers use the "Delete the software for this device" option). Reboot then install the Realtek driver. Make sure to reboot if the Realtek installer says to - may even happen twice. The only sound devices that should show in device manager are " ATI HDMI Audio" and " Realtek High Definition Audio".

*edit* Oops never mind - you got it

 

Hm. I'm getting "Setup is unable to detect a supported product on your system."

 

Creative? Where did you get it? Did you try the one from the original Driver/Utility disk?

 

if it says device not supported reinstall the realtek driver and it should work hopefully
if not then you have a big problem installing it

 

Didn't get one. I downloaded the driver from Asus' official site. It was called Creative Audigy. My Realtek drivers were the ones you told me to use.

I don't think that will fix it. The only time I've ever had Creative installed was out of the box, and that came along with the Steam lockups. I uninstalled it, and now apparently I can't reinstall it. I've actually had this error before on an older version of Realtek, but I didn't think much of it at the time as I thought I didn't need Creative.



It should be noted that my subwoofer is working now. I didn't have the ATI driver installed. However, I wouldn't mind having the Base Boost and customizability that comes with Creative.

 

you don't need to think but try what we talk

the easy and right way:
install latest realtek 2.60
install creative audigy (if it didn't recognise it then reinstall realtek)

if that didn't worked then what you need to do is repeat the same procedure but with the stock realtek driver which is on your disk

i didn't had any problems installing the creative audigy 1.0
but i couldn't install creative X-fi neither way

 

Like I said, I don't have a driver disk.

So let me get this straight:

From Realtek's site:

-Install: Vista, Windows7 Driver (32/64bits) Driver only (Executable file) R2.60

-Install: ATI HDMI Audio Device R2.55

From Asus' site:

-Install Creative Audigy 1.0

That right?

Ahh! When trying to reinstall ATI HDMI Audio Device R2.55 I get a driver failure error message and the setup crashes...

http://i903.photobucket.com/albums/ac239/powermapler/error.png

 

Get the Driver/Utility Disk HERE!!! (top link)

Everyone should have that disk! Using it after a fresh OS install ALWAYS works, and it's the baseline OEM drivers that also work. Individual drivers can easily be updated after that.

The Creative from that disk should work. I don't believe the downloadable one is the same, and if it is, then the driver disk does some install magic.

 

Oh God, 90 kb/s...

I'm not really sure what to do with this. Am I going to have to burn it onto a CD? Will this overwrite all my drivers?

EDIT: Okay, that download is much too slow. I don't have time to wait 8 hours at the moment, I'm afraid. Is there another place I can download this?

 

It's on a painfully slow server

I'm assuming it's an ISO disk image. You could burn a disk if you want to. I just mount ISOs as a logical drive and run the setup from there. There's lots of free ISO mounting software - I use PowerISO.

No it won't overwrite your drivers. Just run InstAll.exe on the disk. You'll get a list of installer packages. Click the "Advanced" button to see the entire list. Un-check all the packages except for "Audio" and "Creative" (if they're marked as already installed then you should have uninstalled them first). Then click the "Start" button. Follow the instructions from there...

 

Sorry to keep asking questions.

http://forum.notebookreview.com/asus-gaming-notebook-forum/471923-asus-g73jh-driver-package-download-clean-install.html

Would the files included here work? MUCH faster download speed.

And seeing as how I get the error message, the only way I can see to uninstall these drivers is through Device Manager directly. Is this what you mean?

 

I don't know if those will work or not, or if what you need is there. The point was using the original installer You could try though!

For uninstalling, that can be done in Control Panel/Programs and Features or from device manager AFAIK....I see them in both places.

 

I'm so confused. It seems I had a problem during installation of the HDMI sound driver. I redownloaded it and reinstalled, and it installed correctly the second time. So now my Device Manager looks like this: http://i903.photobucket.com/albums/ac239/powermapler/Audigy3.png

However, Creative still isn't detecting any compatible hardware on my system. http://i903.photobucket.com/albums/ac239/powermapler/Audigy1.png

That was downloaded from Asus' site: http://i903.photobucket.com/albums/ac239/powermapler/Audigy2.png


I haven't gotten around to downloading that archive that you linked me to, but this really shouldn't be happening with updated software. I think I'm probably doing something wrong. Any ideas?

 

That Creative package is not the original one that shipped with the G73JH.
.

 

I was hoping there was a way around that 8 hour download time. Ah well...

What's the difference between the two...? I can't see Asus uploading incompatible drivers to their site...

 

why do you need so much the Ati hdmi audio ? (that's the audio driver through the GPU hdmi port right?)
i haven't installed it

i think that the creative is the same from asus site as on the disk (there is only one and that is version 1.0)

as far as for the stock realtek you can find it in softpedia.com just search g73jh realtek

 

The server has a 2.0MB/s upload capacity, tho things get slower if you are on the other continents.

 

I'll try it again tonight. I'm in Canada.

@mite_jan: I don't know, although I'm 90% it fixed my subwoofer problems. I'm going off of what Mark said. I've never had to update sound drivers before. However, I don't think that's what's causing my conflict with Creative... both of the Realtek drivers installed properly.

EDIT: I've somehow manages to miss this thread this whole time: http://forum.notebookreview.com/asus-gaming-notebook-forum/516054-creative-audio-center-lock-up-fix.html

I'm going to give this a go.

 

Yeah, there's a link in the OP to the original Creative package....did you try that one??

 

Yup, just tried it. It installed without problem, but I'm still getting "No audio device supported" when I try to launch Audio Center.

 

What exactly does the Ati hdmi audio driver do...? Do I need it if I have the other Realtek driver and Creative?

 

you don't need it except if you want sound through your hdmi port
i am a little bit confused too if it comes with the catalyst package but i guess no

 

Alright. I'm going to take your advice and uninstall it. Then I'll reinstall the other Realtek driver and Creative and see what happens.

 

whatever you do you don't need to reinstall creative
just reinstall the realtek HD audio driver
those creative software are so tricky...some can install them without a problem but some can't

and also don't forget that when you have installed realtek HD audio driver and you want to install another version , upgrade can't be done
so basically it uninstalls the current version then restarts and then after the restart installs them

p.s the hard thing is the creative recognise the realtek drivers ...after it recognise them you don't have problems installing whatever version you like

 

Ok, I'm getting close.

I can now open Creative Audio center, and everything works perfectly, until I enable Base Boost when it crashes. Considering this is the only reason I want Creative, this is a big turn off.

Any ideas?

 

Enable CMSS-3D, and set to minimum. Old workaround for crashing Bass Boost.

 

Where's the option for that? My Audiocenter is very minimalist, to say the least. Speakers and Mixer are my only two options.

 

Click on the main display button .

 

http://i903.photobucket.com/albums/ac239/powermapler/MainDisplay1.png

http://i903.photobucket.com/albums/ac239/powermapler/MainDisplay2.png

 

Hmm, odd. From what i gathered from re-reading the entire thread rapidly, you already tried uninstalling creative and re-installing it which was what i was going to suggest. You should have more options in the creative control panel. There is definitely something wrong with your creative installation aside from the usual lockup problem with older realtek drivers.

EDIT: Sorry, when you said speaker and mixer, i thought you meant the adjustments for speakers/mic + volume control when you open the control center.

 

I'm using the Creative download that supposedly came with the original driver disk, not the one from Asus' site. Could that be causing the problem?

Nope, didn't work. And I just realized that Alchemy is still saying that it can't detect an audio device required.

 

i don't know how you get passed through the audigy center
maybe with the generic drivers or ati hdmi audio

 

Alchemy isn't the problem- I don't use it. But this suggests a deeper problem with Creative. :/

 

In the time you've been monkeying with unknown driver downloads, you could have had the original driver/utility disk image by now

I still use the original Creative package with the latest audio codec driver from Realtek....haven't had a crash in a year (since whenever a new Realtek driver version stopped the Steam crash thing).

 

What's the difference between the Realtek drivers from Asus, the ones from Chastity, and the ones from Realtek's site?

EDIT: And Realtek is working fine. It's Creative that doesn't want to cooperate.

EDIT2: And I'm using the drivers off of Chastity's site.

 

I was talking about Creative, not Realtek. I don't know or care about the Realtek differences except there's no reason to not just use the latest direct from Realtek. And I'm pretty sure that's what Chastity has. I wouldn't use anything from the Asus site.

For Creative, I know that installing audio and Creative from the original install disk then updating Realtek to the latest works fine, and no hangs or crashes. I'm just sayin...

 

*sigh*

Alright. I'm going to try this again.

Uninstall everything

Reinstall Realtek
Reinstall ATI HDMI
Reinstall Creative

All from Chastity's site.

 

Chastity has an image of the restore DVD on her driver page. I'm guessing it contains both the drivers and the windows 7 install. Maybe you could get the original creative from there, though i'm pretty sure she has a separate download link for the original creative as well. If you got your creative from asus' website try the ones on her page.

 

The original is on the Asus Driver/Utility disk...that's what I am talking about.

I see no separate link for the original Creative install.

 

Isn't this it?

http://i903.photobucket.com/albums/ac239/powermapler/ChastityAudigy.png

This is killing me. I installed Realtek's stuff and then Creative, and it didn't work. So I reinstalled Realtek over Creative and it STILL doesn't work.

 

Yes, this is it, but use the one from the driver cd image. It's a large download but you only have to dl it once then burn it to a dvd

 

What's the difference? And it's not the size that's turning me off, it's the horrific download load times on that server. Estimated at 8 hours...

 

Dunno what the difference is, but if Chas says that it's easier to install from the driver CD...

 

You're actually better off using the X-Fi MB package instead. It's more Win 7 friendly.

 

Where might I find that? And does that have a base boost feature? That's all I want.

EDIT: Is the link in this thread what you're talking about? http://forum.notebookreview.com/asus-gaming-notebook-forum/519478-creative-x-fi-mb-your-g73-realtek-hd-2-48-a.html If that is what you're talking about, can I just install it overtop of my Realtek drivers, or do I have to go through that whole guide?

***FINALLY****OOOkay. I followed his guide, including the custom Realtek drivers. And I think everything is working properly.. http://i903.photobucket.com/albums/ac239/powermapler/CreativeWorks.png

Bass Boost works splendidly, and everything sounds crisper on a whole. Now to mess around with the Creative settings. Thank you so much for the help, everyone.