G74SX-TH71 Resolution Issue

Hey all,

Just picked up a new G74SX-TH71. Every retailers web page says it should have 1920x1080 screen resolution. I called Asus and they confirmed that it should be 1920x1080. For some reason the maximum resolution on the notebook is 1600x900. I'm savvy enough with this kind of stuff to be pretty sure I'm not missing anything here and I actually bought two of these notebooks and they both check out the same way. Anyone else out there have one of these yet ? If so am I just crazy or did they make a bad batch or something ?

 

Easiest way to check is to run hwinfo and going into the monitor section to see exactly what monitor you have and then you can check to see if they put the wrong one in your model. Your model does have the 1080p as long as its that code.

If you want me to find out for you just post the monitor name and serial number.

 

Heres a copy of the monitor results when I run HWINFO.





General information
Monitor Name: Samsung 140KT
Monitor Name (Manuf): SAMSUNG LTN173KT01000
Serial Number: Unknown
Date Of Manufacture: Week: 0, Year: 2008
Monitor Hardware ID: Monitor\SEC544B

Max. Vertical Size: 21 cm
Max. Horizontal Size: 38 cm

Advanced parameters
Input Signal: Digital
Display Type: RGB color
Gamma Factor: 2.20

DPMS Modes
Standby: Not Supported
Suspend: Not Supported
Active Off: Not Supported
Standard Colour Space: Not Supported
Preferred Timing Mode: Supported
Default GTF Supported: Not Supported
DFP 1.x Compatible: No

Supported Video Modes
1600 x 900 382 x 214 mm, Pixel Clock 107.84 MHz

 

Quote: The screen (Samsung LTN173KT01000) has a resolution of 1600x900 pixels ( WXGA++; 16:9)

That is not a 1080P screen you need to return it im afraid buddy the G74SX-BBK7 comes with that screen are you sure its a TH71?

If it is a BBK7 you also have the gimped 560M GTX so check how much VRAM is listed against the GPU.

 

If you have the 192bits 560 , you can even be lucky to have that screen ... I mean , i have the 1920*1080 , and every single lower resolution is blurry as hell , making them unable to use. A shame , cause perf at 1600*900 are WAY better ... and are still beautiful ( on an external screen ... )

If your screen is not blurry at all at 1600*900 , keep it x)

 

No way should he keep it that screen is a 2008 model it is worth less than the 900P in my JH the 1080p is a lot more expensive and even though you see lesser performance you can easily change your resolution to 900P if you wanted it.

The 1080p model is a lot better visually.

 

G74SX-TH71 is printed on the bottom of the laptop and the box it came in.
HWiNFO of my Graphics adapter. Looks like its 192bit bus.

Video chipset
Video Chipset: nVIDIA GeForce GTX 560M (GF116M)
Video Memory: 3072 MBytes of GDDR5 SDRAM

Video Card
Video Card: nVidia GeForce GTX 560M [ASUS]
Video Bus: PCIe v2.0 x16 (2.5 Gb/s) @ x16 (2.5 Gb/s)
Video BIOS Version: 70.26.29.00.0C
Video Chipset Revision: A1

Performance
Geometry Unit Clock: 202.5 MHz
Shader Unit Clock: 405.0 MHz
Memory Clock: 324.0 MHz (Effective 1296.0 MHz)
Memory Bus Width: 192-bit
Number Of Pixel Pipelines: 24
Number Of Unified Shaders: 192

Hardware ID: PCI\VEN_10DE&DEV_1251&SUBSYS_204A1043&REV_A1

Driver Updates
Scan for Driver Updates: Check for Latest Drivers (DriverAgent)

 

It is not unheard of that they have put the wrong screen in, most probably a mix up meant that one of the batch was a 900p screen meant for the BBK7 the odds are very low but appears you are the unlucky one.

Get in contact with them ASAP and find out what they are going to do about it.

Personally I would demand a hand delivered replacement by 4 of the F1 Grand Prix grid girls in only bikini's with a pint of extra cool San Miguel sitting on top of it. But I am British

 

According to a post here Asus makes two TH71 models; one with HD+ and one with full hd.

In this case plus is less ... I think.

 

Correct + is less, well spotted they do indeed make two models..

 

Thanks for the help guys, I guess i'll be taking both of mine back today and trading them in for G74SX-XT1's. CPU is a little lower but i really want a 1920x1080 lcd.

 

What ? oO Lower cpu ?

 

Yup the newer models come with a 2670QM instead of a 2630QM its about 200mhz more but not noticeable.