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    G74Sx Blu Ray drive won't work

    Discussion in 'ASUS Gaming Notebook Forum' started by baileya1c, Jan 1, 2012.

  1. baileya1c

    baileya1c Newbie

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    Please for the love of God somone help me. All of the sudden it won't work and is showing 2 drives, neither of which will open any dvd or cd. i've uninstalled and rebooted but the same thing keeps happening. Any ideas? i've attached a screen shot of device manager and my computer.
     

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    baileya1c, Jan 1, 2012
    #1
  2. JOSEA

    JOSEA NONE

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    welcome to the forum and thanks for linking the picture properly. If you only have 1 drive open device manager and uninstall both. Reboot and let us know if 1 is detected.
     
    JOSEA, Jan 2, 2012
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  3. baileya1c

    baileya1c Newbie

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    Thank you. When I uninstall both and reboot, it still shows 2 drives. It actually just sits there on "installing hardware" indefinitely, but when I open device manager it shows 2 drives.
     
    baileya1c, Jan 2, 2012
    #3
  4. Dangyuan

    Dangyuan Newbie

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    looks both the two BD-drives are some sort of 'virtual' drive?...the physical one maybe not connected firmly...
     
    Dangyuan, Jan 2, 2012
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  5. riku2replica

    riku2replica Notebook Enthusiast

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    Slimtype BD E is the physical BD drive (I Suppose).
    From the first post, it sounded like the optical drive lens had failed to read cd or dvd.
     
    riku2replica, Jan 2, 2012
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  6. Chastity

    Chastity Company Representative

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    Go into Drive Manager and see if your BR drive is being assigned a letter. You can also try disabling your virtual drives.

    Case: 1616612
     
    Chastity, Jan 6, 2012
    #6