I can check that by comparing to my original cell with a multimeter set to volts right? Then it has to show positive values when checked the same way. Right?
Thanks. Will do that tonight.
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Support.3@XOTIC PC Company Representative
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I took out my cell. Didnt unwrap it yet. Its giving me a voltage of 3.10V and it is a CR2032W. Is my original fine or I should change it?
I was tinkering with the cell. Removed it. Checked the voltage. Put it back. Checked the voltage in place again. Then the screen works. I don't get it. Whenever I open this laptop and play with it the screen works. Right now it's working fine after a couple of no hard disk reboots. I will try rebooting with windows a couple of times and see.
The currect situation is as such:
*The screen seems to work,
*The time is getting reset. Probably indicating the cell is weak.
But I am really happy that the screen is working. Atleast for now. I will use the laptop for today and see how long the screen keeps working. It never shuts while working. It's just when I reboot sometimes and it doesn't work. In the evening, I will replace the CMOS battery with a new one. Then let's see what happens.
Another thing: When can I post directly on these forums without my post being read and approved before becoming visible? -
Kevin@GenTechPC Company Representative
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Then what do you recommend to check? Right now the date is not showing up correctly. I can check whatever you want me too.
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Guys? Something to understand the issue?
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Meaker@Sager Company Representative
There may be something wrong with the system clock circuitry at this point.
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Anything I can do to confirm and/or repair it?
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Kevin@GenTechPC Company Representative
Some batteries can drop voltage dramatically if they are under load so the 3 volts that you had could be deceiving to you.
But if the problem persists with another battery, then you will have to replace your main logic board. -
Meaker@Sager Company Representative
Just be careful if you measure voltages on a cold cathode power setup by the way, the voltage is ramped up pretty high.
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I highly suspect it's the connector that connects the cell to the board that is the issue. Will check more thoroughly.
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Meaker@Sager Company Representative
You could use a multimeter to check the connector as you move the battery.
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Thanks for your input. Meaker. I tried doing that. The connector is fine. After days of perfect usage, I have run into the issue again. It's like I am going in circles. I have no idea what to try now.
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When I wake the laptop from sleep, the internal screen flashes white. I guess that may help.
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Meaker@Sager Company Representative
It sounds to me like a dodgy contact somewhere that is expanding/contracting then and it's just down to the conditions of the day.
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Kevin@GenTechPC Company Representative
Try reseating the cable first on both ends and see if it helps. -
Meaker@Sager Company Representative
I suppose to be totally sure you could measure the resistance of each wire at each end, but it would be a fiddly process.
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I am very sorry for not updating this soon. Was busy with my exams. Final year. The screen just magically started working. I have no idea how. But thank God it works fine now. I have one more issue with this laptop. The keyboard lights do not work. Not even flash on boot. I guess I will have to search the forums for this. If it's okay can you guys guide me here? I have ATK installed but still I see nothing on my screen when I try to turn the kb lights on. I can play with volume, brightness, etc. But no kb lights. Do I need to flash that kb fix for the older model that is on the internet? Because I couldn't find anything specific for this.
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Meaker@Sager Company Representative
Have you double checked the cable (it's separate to the data cable).
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I have. It is suppose to be with the contacts facing down on the MB or up? Cause I placed it in placed down on the MB. And it's never secured so tightly. It tends to slide out easily.
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Meaker@Sager Company Representative
Try the cable the other way.
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I did. But no luck.
Is there a way to fix this cable? Or kb replacement the only way to go?
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Meaker@Sager Company Representative
A replacement would be it if you are sure it's a keyboard issue.
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No luck on that then. *sigh* Can PowerNotebooks provide spare parts and ship them to Pakistan or Dubai?
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Meaker@Sager Company Representative
We don't really do parts unless repairing a machine in house.
Try contacting asus or your original reseller. -
Thank you for your time. I really appreciate it.
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Meaker@Sager Company Representative
Not a problem, hope you get it sorted, if you need anything else just drop a post.
G75 internal display issue
Discussion in 'ASUS Gaming Notebook Forum' started by shabihsherjeel, Nov 1, 2013.