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    G75VW issue

    Discussion in 'ASUS Gaming Notebook Forum' started by cyanidenl, Jan 15, 2013.

  1. cyanidenl

    cyanidenl Newbie

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    Dear Notebook Review members,

    I bought my G73Sw in August 2011 for almost 1700 euro's, i was very happy with the machine but after 1 month the first problem occurred.
    My G73's GPU died and i sent it to ASUS for a replacement. After a few month i had to sent it to ASUS again for a new motherboard and failing Bluetooth adapter. After those 2 RMA's the system worked fine for a while but then my PSU broke, this caused a lot of problems. This time i wrote ASUS a letter and called them a couple of times. I signed up my system for a SWAP analysis. ASUS offered me a G75VW (i7 3610QM, GTX670 3G5), i accepted the offer and i was so happy when it arrived today (15-01-2013). But after 30 minutes the machine shut itself down without showing a BSOD. I wasn't able to boot the system unless i did a hard-reset. I was furious i called the ASUS help desk (again) and they said it could be a software/driver problem. I tried 2 different Windows distributions with the OEM drivers and the latest drivers from the internet. Both did not solve the problem. I could not believe that this system is failing too. Does anybody have any idea what could be causing this horrible problem. I'm convinced that i will never buy an ASUS product from now on.


    Kind regards,

    Rob
     
    cyanidenl, Jan 15, 2013
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  2. Chastity

    Chastity Company Representative

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    The first thing I would do is download the Intel INF for Win 8 from Intel's site. These units were released with Win 8 before Intel got their drivers out, so it's a good chance that this should correct your situation. I would run the installer with the -overall command to force update all components. Since all other hardware drivers rely on the chipset drivers, this is probably your best bet.

    http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=20775&keyword=Intel+INF&lang=eng
     
    Chastity, Jan 16, 2013
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  3. cyanidenl

    cyanidenl Newbie

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    Thanks you for the reply Chasity, i've tried a lot but i gave up the struggle. I've requested another SWAP/RMA for my unit.
     
    cyanidenl, Jan 17, 2013
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  4. 2MC

    2MC Newbie

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    Hi Chastity. I'm on the verge on buying the G75VW-DH71-CA.(Windows 8) Is this Intel INF update utility a must? or should I now worry until issues arise?
     
    2MC, Jan 29, 2013
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  5. Chastity

    Chastity Company Representative

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    If you do not install, then you will be using MS basic drivers. They may not be the best optimal.
     
    Chastity, Jan 29, 2013
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