The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    GSOD was fixed... ASUS broke it again?

    Discussion in 'ASUS Gaming Notebook Forum' started by joncom, Oct 13, 2010.

  1. joncom

    joncom Notebook Guru

    Reputations:
    32
    Messages:
    52
    Likes Received:
    0
    Trophy Points:
    15
    First of all, I had fixed my GSOD earlier by following the steps in this thread:
    http://forum.notebookreview.com/asus-gaming-notebook-forum/515309-how-fix-your-gsod-blues.html

    I've put down at least 20 hours of gaming (Resident Evil 5, NFS:Shift, CS:Source, etc) and never so much as a hiccup. However, I had a bright pixel and RMA'd the rig to ASUS.

    Today it came back with a replaced screen. The first thing I did was boot it up and throw on Need for Speed. The 3-2-1 go doesn't even finish before I'm staring at grey vertical lines.

    I don't know where to start, since I feel like I've already gone through all the GSOD threads. I'm still using the v211 BIOS, I checked.

    To my knowledge, I'm using the v93 vBIOS from before, but I don't know how to double check this.

    What should I do now?
     
  2. <MarkS>

    <MarkS> Notebook Village Idiot

    Reputations:
    229
    Messages:
    1,402
    Likes Received:
    1
    Trophy Points:
    55
    You should double-check this! :)

    The Catalyst Control Center information page (hardware tab) should show the video BIOS version number...what do you see there?
     
  3. Kaelang

    Kaelang Requires more Witcher.

    Reputations:
    717
    Messages:
    1,210
    Likes Received:
    0
    Trophy Points:
    55
    They probably flashed with an older beta vbios. Reflash v93.
    When I got my laptop back from RMA, I GSOD'd in a game even though I was told the firmware was current. Re-flashed it myself and it works perfect.
     
  4. rorage

    rorage Notebook Evangelist

    Reputations:
    36
    Messages:
    459
    Likes Received:
    0
    Trophy Points:
    30
    they could have changed the GPU as well, who knows.
     
  5. joncom

    joncom Notebook Guru

    Reputations:
    32
    Messages:
    52
    Likes Received:
    0
    Trophy Points:
    15
    My vBIOS is version 012.020.000.032 according to the Catalyst Control Center.

    Hard to know if this equates to v93 or not. Can someone with v93 tell me if this is what they have too?
     
  6. Chastity

    Chastity Company Representative

    Reputations:
    1,295
    Messages:
    6,545
    Likes Received:
    336
    Trophy Points:
    251
    You need to increase the size of the column, part of the version string is cut off. :) Or use GPU-Z to get it.
     
  7. Travelor

    Travelor Notebook Consultant

    Reputations:
    18
    Messages:
    158
    Likes Received:
    4
    Trophy Points:
    31
    Good Evening!!!
    I checked the ATI Catalyst and came up with the same vBIOS version - So I went with the GPU-Z and vBIOS version is 012.020.000.038352 - I am pretty sure I updated to the "Chastity Custom vBIOS" :) ..

    In Peace and Agape!!!
    Trav...
     
  8. joncom

    joncom Notebook Guru

    Reputations:
    32
    Messages:
    52
    Likes Received:
    0
    Trophy Points:
    15
    So Catalyst Control Center says my vBIOS is:
    012.020.000.032

    In my actual BIOS that I booted into, it shows my vBIOS as:
    012.020.000.032.0377.G730

    Still, I'm not sure if this is the v93 vBIOS I want or not, but I'm going to try reflashing with v93 and see what happens...
     
  9. joncom

    joncom Notebook Guru

    Reputations:
    32
    Messages:
    52
    Likes Received:
    0
    Trophy Points:
    15
    Looks like ASUS did a re-flash while they had it! During the flashing process, I noticed the lines:
    Code:
    Old BIOS Version: 012.020.000.032.037764
    New BIOS Version: 012.020.000.032.038352
    Second time I've flashed this particular vBIOS now.
     
  10. ValkerieFire

    ValkerieFire God Follower

    Reputations:
    1,551
    Messages:
    1,419
    Likes Received:
    23
    Trophy Points:
    56
    I am curious to see what happens here. They downgraded my vBIOS also. I cannot figure out why, unless they are using everyone at this forum as a guinea pig. So far I haven't had any issues, but I've been tempted to upgrade because I cannot use Catalyst 10.8 with the old vBIOS.
     
  11. joncom

    joncom Notebook Guru

    Reputations:
    32
    Messages:
    52
    Likes Received:
    0
    Trophy Points:
    15
    I've got my G73 sitting on a Final Fantasy 14 session right now. So far so good, system seems stable.

    All my troubles, it seemed, we due to ASUS reflashing my vBIOS. Glad it was a simple fix!
     
  12. ValkerieFire

    ValkerieFire God Follower

    Reputations:
    1,551
    Messages:
    1,419
    Likes Received:
    23
    Trophy Points:
    56
    Keep us posted. I would like to know how a few more sessions go.

    Thanks
     
  13. Chastity

    Chastity Company Representative

    Reputations:
    1,295
    Messages:
    6,545
    Likes Received:
    336
    Trophy Points:
    251
    If the vBIOS they flashed is not 012.020.000.032.038352, then someone over there is epic failing. Just reflash to this version (v93) and all will be well.
     
  14. joncom

    joncom Notebook Guru

    Reputations:
    32
    Messages:
    52
    Likes Received:
    0
    Trophy Points:
    15
    Haha. Yes, it does seem strange that they reflashed my vBIOS. Perhaps it is policy to reflash the vBIOS when dealing with LCD issues? (I didn't think vBIOS could cause a stuck pixel, but hey!)

    I count myself as lucky that a simple reflash fixed this. I would hate to be one of the people stuck with unstable gaming or spend months bouncing the thing through RMA's.

    Since the reflash the laptop hasn't had a problem (not that I've done much stress testing). I'm convinced though that things are back to normal, but I'll be sure to post again should that not be the case.
     
  15. ValkerieFire

    ValkerieFire God Follower

    Reputations:
    1,551
    Messages:
    1,419
    Likes Received:
    23
    Trophy Points:
    56
    They flashed me with Video BIOS Video BIOS Version: 012.020.000.032.037764

    I've been afraid to update to the new vBIOS because I am not having issues, but I think I am going to repaste today and I am tempted to do vBIOS also, but only one at a time to be sure I can isolate problems.
     
  16. Chastity

    Chastity Company Representative

    Reputations:
    1,295
    Messages:
    6,545
    Likes Received:
    336
    Trophy Points:
    251
    There is nothing to isolate: your GSODs are being caused by the .037764 vBIOS. Update it, or suffer, your choice.
     
  17. ValkerieFire

    ValkerieFire God Follower

    Reputations:
    1,551
    Messages:
    1,419
    Likes Received:
    23
    Trophy Points:
    56
    But that is thing, since I got the laptop back from RMA, I have not had any GSOD, even on these old bios. By isolate, I meant I did not want to repaste and flash the bios in the same day. Then if I had an issue, I wouldn't know which was the cause. Since my repaste has gone well, I'll probably flash tonight.

    UPDATE:

    Ok, I'm now at .032.038352
     
  18. joncom

    joncom Notebook Guru

    Reputations:
    32
    Messages:
    52
    Likes Received:
    0
    Trophy Points:
    15
    A couple days ago, while playing a game, I got a blue screen of death which mentioned my video driver. I'm using Catalyst 10.8 currently and I never reinstalled when I got my laptop back. Also, my Win7 Action Center is showing a message "Address a problem with ATI Graphics driver"

    System seems to be working pretty decent, but not perfect anymore.
     
  19. FlowCpu

    FlowCpu Notebook Consultant

    Reputations:
    0
    Messages:
    108
    Likes Received:
    5
    Trophy Points:
    31
    Where did you send your g7 too hen you did the RMA joncom?
     
  20. Cheesenium

    Cheesenium Notebook Consultant

    Reputations:
    0
    Messages:
    146
    Likes Received:
    0
    Trophy Points:
    30
    BIOS Version 012.017.000.004

    This is what i saw on mine. What version is this? :/
     
  21. Chastity

    Chastity Company Representative

    Reputations:
    1,295
    Messages:
    6,545
    Likes Received:
    336
    Trophy Points:
    251
    That's the old stock version.
     
  22. joncom

    joncom Notebook Guru

    Reputations:
    32
    Messages:
    52
    Likes Received:
    0
    Trophy Points:
    15
    I sent it off from within Canada. I believe it went to Ontario.

    That's definately an older vBIOS. My guess is it's giving you some trouble?
     
  23. ibraveheart

    ibraveheart Notebook Evangelist

    Reputations:
    35
    Messages:
    593
    Likes Received:
    2
    Trophy Points:
    31
    Are Bios same for G53 & G73 laptops ?
    or they will have different bios ?
     
  24. Wolfpup

    Wolfpup Notebook Prophet

    Reputations:
    128
    Messages:
    4,082
    Likes Received:
    13
    Trophy Points:
    106
    I imagine they'd have to be different, though probably very similar save for how the fans work.
     
  25. ibraveheart

    ibraveheart Notebook Evangelist

    Reputations:
    35
    Messages:
    593
    Likes Received:
    2
    Trophy Points:
    31
    thank you :)
     
  26. joncom

    joncom Notebook Guru

    Reputations:
    32
    Messages:
    52
    Likes Received:
    0
    Trophy Points:
    15
    So I'm using the v93 vBIOS and 211 BIOS as I've said earlier...

    I'm not getting any GSOD problems, but I've had my second blue screen of death now.

    There are noticible GUI glitches in windows before an actual crash takes place.

    When my computer crashes, I see the mention of an ati driver. Is there a particular place where I can see the error message (in a log)?

    I'm running the 10.8 ATI drivers. Would it be advisable to upgrade? And to what (what is available for mobility drivers from ATI?

    Thanks