Have you ever GSOD on your G73jh POLL

Simple poll have you ever GSOD on 10.5, 10.6 or 10.7 with your G73jh. Just trying to figure out if I should give RMA a shot, because I have tired every fix possible.

If you want to add additional feed back about model and make and if it has or hasn't GSOD please do.

Also please vote only No if you haven't GSOD with no fixes or overclocking. Vote yes if GSOD or have applied fixes to fix your problems.

 

I get one occasionally, but it does not bother me too bad at this point. It could be power4gear which I have not uninstalled

 

not on stock drivers

 

I had the vsod on my old one. I brought it back and got a july model. No gsod yet. Still using stock drivers though.

 

Only on 10.6 when I installed improperly, and one on 10.7.
Currently on 10.6 and stable. No problems yet!

 

Dont want to make you too depressed, but its an issue with all the G73JHs. Its a hardware problem - Asus uses cheaper vRams and PCB that simply cant handle the new clocks and changes in the newer ATI drivers and are giving us GSODs. The only solution would be for Asus to start working with ATI and give us a custom driver release for our G73JH that would fix this, but Asus is ignoring the issue completely, so ATI cant do anything.
Some users who dont strees the system enough just wont see it and say their laptop is fine. But any G73JH user who has 10.5/10.6/10.7 installed and ran furmark, got a GSOD sooner or later (some within seconds, some within minutes, some can squeeze out almost an hour before they GSOD). So i bet if these people claiming their laptop is GSOD free on the new drivers tried running a real stability test like furmark or a really demanding game for longer, theyd get it too. You can look around the forums, but there isnt a single person with a G73JH and 10.5/10.6/10.7 installed who could post proof of being able to run furmark indefinetely without crashing as we can do on the stock 9.12 and 10.1 drivers.

 

Are you positive about that? I'm not going to stress my system for days just to see if your theory is correct, but if you have some kind of proof, I would much appreciate it.

 

I am running my G73JH-RBBX05 built in May on 10.7 and have had no GSODs. No I have not run Furmark or any other benchmark for an extended time to stress the machine as I really don't have anything to gain by doing this. I have run GTA IV for hours at a time without problems and this is what I bought it for, to run games. As long as it does this, I am not worried about benchmark results.

 

Ouch. Looks like I'm staying on stock drivers then.

 

When did you buy your Best Buy version of the G73? May + seem to have fewer issues, and I'm stable on 10.6 so far. No GSOD's even after running Unigine Heaven and Tropics several times on different settings, and after playing a few hours of Combat Arms. Don't know how much more stressed a system can get honestly, unless you're playing Crysis for 10 hours straight.

 

GSODs are integrated with my daily routine.

 

I have used fumark, at least 15 demo games, still on stock drivers, no GSOD's
or PSOD.

 

No GSODs. Catalyst 10.7 installed over 10.1, stock vBIOS, BIOS 209, all cores unparked.

 

10.6,10.7 drivers with no GSODs. Stock vbios and stock clocks.

 

Well disregard what i said earlier. 5 minutes in to my second round of SC2, GSOD during a cinematic. Rolling back to 10.1.

 

At gaming the system isnt stressed so much as furmark so you may not see it for some time and once it could just pop up after minutes as it just happened to BKoolReturns in SC2. Its not consistent enough that i could tell you run something and within X minutes you have to GSOD, but i can tell you if you really test it sooner or later you will expirience it.
Im talking to a tech here and he tested 4 more systems in their warehouse for me and they all got GSOD on newer drivers. Its good to hear that youre satisfied by not getting a GSOD yet, but im telling you, that you just dont push your system long enough to get a gsod or have just been lucky so far, but the problem exist on every single G73JH. Its the cheaper hardware Asus chose to use to make their GPU, only the chipset is provided by ATI.
I also once succeded to squeeze out a 1 hour + furmark run after installing 10.5, but the next day when i tried it again i got a GSOD within minutes of starting furmark. So have some other users, but after running it again they always sooner or later got a GSOD.
I have seen and heard enough to be sure, there isnt a single user here who could run repeated furmark runs for as long as they want without getting a GSOD. The same eventually happens with games. Some get it sooner, some are lucky and get it later or havent got it yet if they dont game so much.
If you can proove me wrong go ahead. Run furmark for 2 Hours+ with the following settings: 1920x1080, xtreme burning, post fx, msaa 8x. On the screenshot you have to show: the time and max temperature on the upper left side of the furmark screen, open ccc window with information so we can see the driver and ccc version, open gpu-z so we can see the vBios version and open date and time tab on the bottom right of the screen to see the time mark of the test. It has to be repeatable - at least 3 runs with restarts in between to see its not a fluke.

 

I stressed the hell out of mine and I've never had a GSOD/PSOD on 10.5.

 

As i said, show me please, becouse ive got the same results on all the machines ive tested. All got GSOD sooner or later on my tests.

Id like to see screenshots of proof that it works for someone without GSODs, so we can perhaps see what he/she did to achieve that and try it on our machines.

 

My first G73 was the BestBuy model, purchased with Starcraft 2. Experienced GSOD's during the cutscenes and artifacts at the desktop screen.

My second is the 1080p/BR version and so far (a few days) has run for hours gaming or otherwise without a GSOD. In addition, I used Uningine and HWINFO32 to test for temps - 63c after 15 minutes of running. Thought it would be higher, but looks good so far.

Edit - I should mention, I'm using the stock ATI drivers that came with the machine.

 

Stock work without problems, its the newer drivers that we have problems with.

 

So if we run the 912 or 10.1 drivers then we should be fine. Or just wait for asus to get us some custom 10.7 driver. Is there a big difference in preformance between 10.1 and 10.7?

 

Theres a huge difference, google for the release notes for every driver from 10.2 to 10.7 and youll see what youre missing.
Asus doesnt want to do anything. Youll just wait in vain. Write to them and pester them, so if enough people do it perhaps theyll recognise the problem and finally contact ATI.

 

Wow HellCry... that's incredibly depressing. My G73JH-A1 is supposed to come tomorrow, and I was really excited about it until now. It is to be used both for gaming (Bad Company 2 and FFXIV especially) as well as for my college/professional needs.

I already knew about the low battery life, which isn't much of a problem... but if the machine isn't even stable, that's really discouraging. :/ And from your tone, it doesn't sound like it'll be fixed anytime soon.

 

Dude tell me about it, I bought this laptop for FFXIV, but we can't run FFXIV benchmark or the Beta client with drivers 9.12 or 10.1 I know for certain we can with 10.6+. Upgrade to 10.7 and run the benchmark and see if you can get GSOD maybe you are luckly, let it loop for 5 times and see.

 

Will do, what email did you use to bug them? I was happy with the preformance increase from 9.12 to 10.1. Right now im only playing starcraft 2 but I definatly want to know if there is something wrong hardware wise with my computer. I hope that they just step up and get some custom drivers for us.

 

Well, I'll let you know how it goes tomorrow, I guess. I honestly don't understand why Asus won't report the issue to ATI if that's all there is to it.

If enough G73jh users themselves report the problem to ATI directly (instead of Asus, since they apparently say to just not use the recent drivers), is there a chance they'd release a fix?

If it really is this bad, I almost feel like I might be better off not opening the box, getting a full refund, and hoping that there's another good gaming laptop for such a cheap price.

 

Yeah I would test you should have 15 days to figure out what you want to do, Will they release a driver in that time I doubt it. I am over my 15 days at like 30 now So I am pretty much stuck with the laptop

And don't get me wrong too much but the laptop is really awesome, I love the style and the performance but damn there just has to be this Giant hole which is we can't update to the latest drivers Nor has ASUS released ones that will work. Heck maybe according this this poll literally 60% or more are just bad chips and those other 40% work fine, and we should just be RMA our units until ASUS acknowledges the problem.

If FFXIV stuff was working fine on those old drivers I would be fine and be quiet but now as release date whines closer I am getting more and more nervous that I and many others will be entirely screwed.

 

Ah, okay. Just to verify- so even if I open up the box, take out the backpack, mouse, and everything, and test the laptop, as long as I return it in 15 days I'll get a full refund? I bought my A1 from Buy.com (for 1550!), if that matters.

I'm hoping I don't have any issues, because it really does seem nice; blu-ray, a hd screen, etc. But just like you, not running FFXIV would be a deal breaker for me. Have you seen this thread?: Benchmark Unstable with Asus G73jh - FFXIVCore.com - Final Fantasy XIV Fansite It details a fix of sorts, though the way the poster goes about fixing it may mean that we get lower performance than is possible... which is pretty far from desirable.

 

Yep that is the overclock fixes that we are using in this thread, but I have been unable to achieve anywhere close to 100% stability. Yes I can get FFXIV to run for a time but GSOD seems to always be eminent. Heck sometimes I can run the benchmark for and hour straight, i'll turn it off played another game and it GSOD, so its like omg.

 

ATI told me that Asus has to report the problem or nothing happens.
The email is TECH.SUPPORT#amd.com if you want to write to them yourself and ask (change # to @).

Test it and see for yourself if youll be happy or not. You can still return it.

 

Yes whenever I was on any driver but the ASUS drivers.
For some weird reason updating the vbios to a modified one helped. Don't ask me why

 

Thats honestly kind of crappy of asus and ati. Asus for not saying anything and ati because they know the problem exists and won't fix it unless they hear from asus.

 

I have had crashes on 10.5, 10.6 and 10.7. Overclocking to 705/1100 seems to make it more stable. I contacted asus multiple times and they pretty much didn't answer any of my questions but just told me that I could rma it if I was having problems. Doesn't seem like an rma would fix this issue since it looks like a lot of people have the same problem. It's very annoying that Asus is just ignoring this problem.

 

i was just playing crysis warhead and it kept freezing. so i overclocked to 800/1100 and it smoothed out then, bam! GSOD about a hour later. and i am on the drivers on ASUS site.

edit, asus 209 bios also.

 

boostedpgt did you install any other driver and than the stock one over it? Becouse if you didnt use driver sweeper in safe mode that might be a problem. Or perhaps you overclocked it too high. Otherwise i have no idea why youd have problems on stock - those should work for you.

 

i have installed 10.6 and 10.7. but i was having massive freezing and other issues with those. so i uninstalled those and opened up device manager and deleted the driver. then installed the driver from the ASUS site.

 

Download and install Driver Sweeper, use ATI install manager to uninstall all ATI software, reboot, keep pressing F8, enter safe more, run Driver Sweeper, tick ATI drivers, analyze, clean all whats left, reboot, install the 10.1 drivers from Asus website.

 

June...but going by what Hellcry has said, it doesn't seem to be the path to a happy and stable machine. So I'm going to leave it as it is. I'd prefer to be able to play some games for a few hours, rather than install new drivers and mess up my machine, after all, ignorance is bliss.

 

What is a GSOD? BSOD is blue screen of death but GSOD is what Green/graphics screen? lol

 

Grey screen of death. But it actually comes in every color of the rainbow on our machines. Ive had a grey, green, pink, red, blue and black one.

 

Do you regret selling your CLEVO?

 

Yes, i do, or at least regret not buying another Clevo (was deciding between this and the W860CU). This is really the worst, most defective laptop ive ever owned. Sub 500$ laptops included.
I would return it but id take a huge financial hit sending it back to US due to all the customs and shipping i paid. Selling it would also loose me alot of money, but i just might do it in the end.

 

Setting GPU clocks to 705/1100 stabilize my G73. I'm using the latest driver and will always be since I believe newer driver comes with some fixes, either in performance or stability

 

Got a G73 a few days ago, installed DirectX 9 and 10.7, ran FF14 Bench, Bam Grey stripes within seconds, audio stops, hard locks.

Returned to Microcenter next day.

 

Lol. Its a Fact that they have several bugfixes and improvements. Look at the release notes, thats why theyre written.

 

So is this a hardware defect? Or is everybody bound to have this problem.

 

I'm interested in this as well. It is not clear to me if it happens with stock drivers too. Well I think I know it does, right? but can you confirm?

 

That's the point, on Asus-supplied drivers it doesn't. Then again, they haven't released a viable set that's 10.3+

 

Can HellCry confirm that it does not GSOD with stock drivers? He seems to be the biggest G73jh fan...

Anyway, I understand why one would want to run the latest and greatest drivers but what is the case when they cause known issues with this model? Is it possible that ATI will release a new version that doesn't GSOD on the G73jh.

 

I believe if it's fixable by software (which I don't believe yet) then it will require a fix to the Asus firmware (vBIOS), not to the ATI drivers.