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    Head Phone Issues

    Discussion in 'ASUS Gaming Notebook Forum' started by marland, Mar 29, 2011.

  1. marland

    marland Notebook Geek

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    When i plug my head phones in they no longer work. I have a 2week old G73. Any help will be appreciated.
    thaks

    I know they work because they work in my other laptop
     
    marland, Mar 29, 2011
    #1
  2. ValkerieFire

    ValkerieFire God Follower

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    Is "speakers" enabled as the Default Sound Device under Contol Panel:Sound?

    Is it muted?

    Any recent Trauma to the notebook? Any software/driver updates?

    Stupid questions, but we have to start with the basics.
     
    ValkerieFire, Mar 29, 2011
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  3. marland

    marland Notebook Geek

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    the speakers work fine its when i plug my head phones in they don't work. the only thing i can think of i programed my gaming mouse wheel recently to control the volume. no trauma and i don't know about drivers because i am not familiar with drivers.
    thanks for the reply and help. if you can think of something please let me know

    i found the default and reset it and the head phones work now but when i plug it in i can still hear the external speakers real low. is this normal i mean its not a bother the head phones work fine but when i take them off i hear the external speakers. my old computer when the head phones were plugged in you could not hear the external speakers
     
    marland, Mar 29, 2011
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  4. ValkerieFire

    ValkerieFire God Follower

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    That is weird, it is not supposed to work that way. Maybe someone else has an answer. I'm fresh out.
     
    ValkerieFire, Mar 29, 2011
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  5. frosty5689

    frosty5689 Notebook Evangelist

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    Sounds like you either have the default Microsoft generic High Definition Audio driver (which will turn the subwoofer into a separate audio device causing it to not be muted or act as the main speaker instead which explains why you still hear something w/ headphones plugged in).
     
    frosty5689, Mar 29, 2011
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  6. marland

    marland Notebook Geek

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    frosty can you explain to me how to fix this?
     
    marland, Mar 30, 2011
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  7. Chastity

    Chastity Company Representative

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    reinstall the Realtek Audio drivers to fix this issue
     
    Chastity, Mar 30, 2011
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  8. frosty5689

    frosty5689 Notebook Evangelist

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    What Chastity said. To confirm you got the driver installed properly, go into Control Panel -> Device Manager and under Sound Devices if you see "Realtek High-Definition Audio" then its properly installed. Another way to check is to check playback devices by right clicking the volume icon in the taskbar and clicking "Playback Devices" if you only see one "Speakers" then it is right. If you see two you're using Microsoft Generic.
     
    frosty5689, Mar 30, 2011
    #8