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    Help...brand new G73..issue

    Discussion in 'ASUS Gaming Notebook Forum' started by 780Cinco, Mar 31, 2010.

  1. 780Cinco

    780Cinco Notebook Evangelist

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    Holy CRAP this is angering me....Out of no where I get this horrific static through my speakers that disappears after 30 seconds...then comes back when I open certain things...Its volume is consistant and loud and not dependent upon my volume level..just LOUD STATIC...Read below..I have since uninstalled the SOUNDBLASTER AUDIGY HD as well as the CREATIVE SOURCE MEDIA SOURCE 5!! with a restart and I am STILL getting this horrific sound...someone please help : (

    "Just a heads up - I know it has been brought up briefly in other threads, etc... But, if you own a new Asus laptop - especially a G73... UNINSTALL THE SOUNDBLASTER AUDIGY HD Program/Drivers from your laptop. This conflicts with the Realtek Audio device and will cause you problems - most noticeably lock ups and freezing depending on the program you are using. To test: Go to CONTROL PANEL > APPEARANCE AND PERSONALIZATION > EASE OF ACCESS CENTER ...if it freezes your comp, then you know you have the conflict

    Description: Creative
    Listed: Recommended Application
    Level: Unimportant and Dangerous
    Suggest: Do NOT install

    This is the Creative package.

    The Creative package has the potential to cause conflicts and/or crash your laptop. The install includes both the "Creative MediaSource5" and "Sound Blaster Audigy HD" applications. It is the Sound Blaster Audigy HD application that is the cause of the crashing. For more information about this problem, please click here.

    If the "Sound Blaster Audigy HD" application is not installed or you later remove it, many of the features it provided are duplicated and were previously hidden, become available through the Realtek HD Audio Manager.



    Aside from this, I am also unable to install Avira AV...during the install it stops and says something about incompatibility?

    Also, is HWinfo32 the best monitoring tool for the G73? Thanks
     
  2. 780Cinco

    780Cinco Notebook Evangelist

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    From another G73 owner..."My speakers make this horrible static noise sound. Is this because I have Creative installed? The only way to make it stop is to hit the suspend button and then wake it back up. The volume keys don't change the decibel level of the static noise at all." "Does anybody have any thoughts on the horrible screeching sound"

    That is whats happening to mine!

    He was never answered and I couldn't find a solution!!!...I literally cant open things (always happens when opening control panel or the such) without this horrid DYING CAT NOISE!!!!!
     
  3. mylowrider

    mylowrider Notebook Consultant

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    Try unistalling the Realtek drivers
     
  4. 780Cinco

    780Cinco Notebook Evangelist

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    thanks..under device manager, I uninstalled the drivers and now Realtek is gone completely (from device manager and Add/Remove programs) SO do I need to reinstall it? If so where can I do this?

    edit...I do need to reinstall (as iTunes detected a problem with the audio config)
    anybody know where the correct/OEM or best drivers are for this?
     
  5. mylowrider

    mylowrider Notebook Consultant

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    no just restart windows and windows should install the default HD audio driver for it.
     
  6. 780Cinco

    780Cinco Notebook Evangelist

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    Ok mylowrider thankyou! After a restart it was still there but after a manual "shut down" the problem seems to be gone. No more static. Now obviously my speakers are shi^! Where can I download the best software/drivers for these speakers? Thank you!

    Oh, and also, I have always loved using Avira Free Antispyware..it seems to be low on resources and does a great job...but for some odd reason I am having issues installing it..during setup it gives an error code about incompatibility (when I know its compatible with Win7 64bit) so it must be a conflict with some other program running. I stopped alot of startup programs via msconfig and still I have 66 processes running per the task manager. Anything else I can do to "clean up" this baby and/or have it running with less resources used? Back to my question, does anyone recommend a loe resource free AntiVirus since I cant get AVira to work?

    Also, I have my advanced settings performance set to " Let Windows decide whats best" because when I choose best for performance, It looks like shi^ (bc they turn off all the aero and tansperency etc...) my FX 7805 never did this? I set it for performance mode and it still looked purty (Vista 64 but specs were less than this beast so what gives?" WHat do you suggest I set it as? Thanks
     
  7. mylowrider

    mylowrider Notebook Consultant

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    Actually I'd recommend not installing the Realtek drivers cause they are unstable and buggy and just stay with the generic driver from Microsoft. Its not like installing a driver for an integrated sound card will increase the sound quality of your speakers.

    But if you insist on having the newest Realtek drivers go here:
    http://forums.laptopvideo2go.com/topic/24364-latest-realtek-audio-codecs/
     
  8. 780Cinco

    780Cinco Notebook Evangelist

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    Thanks. If you mean keep it the way it is, it is seriously super quiet and weak at 100%? I could always try the newest Realtek drivers and should I come up with an issue, uninstall them again no harm done correct? Thanks

    btw you have been very helpful I am very appreciative. Could you answer any of my questions above about Antivirus and performance mode/tasks running etc...thanks

    Edit: My USB external logitech speakers installed successfully and sound great...but when not hooked up to those, the regular 2 speaker are just plain.....WEAK...is this just how they are? Also, another issue, my headphone jack is not working. I know its not the headphones, the laptop is simply not registering the jack being in use? Any ideas?
     
  9. mylowrider

    mylowrider Notebook Consultant

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  10. 780Cinco

    780Cinco Notebook Evangelist

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    Installed antivirus...looks great thanks!

    As for updating my bios and chipset driver, is it risky? Or not a big deal?

    My current Bios version is 08.00.10
     
  11. 780Cinco

    780Cinco Notebook Evangelist

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    So I just played Batman, and I must say, I think Batman was geared hard towards Nvidia cards due to PhysX..I played Batman on my previous rig 9800M GTS and it looked great..didnt play as fluid asthis G73 but of course the specs on this (CPU/GPU are much better than my old rig)...SO my impression was that specifically Batman, looked just about the same as my 9800M GTS if not slightly better..it played more fluently but again not a huge difference! I am SURE this is just Batman bc I know the 5870 in this rig takes a dump on my last 9800M GTS...i dont know...something about Nvidia cards that I always liked over AMD/ATI cards...oh well the 5870 will have to impress me and I am sure it will once I get a demanding game installed thats not geared towards Nvidia and PhysX. Plus, having DX 11 and GDDR 5 is epic; )

    my last rig, FX 7805 with the 9800M GTS, the GPU would never get above 77 degrees while gaming...while on this G73, the 5870 got to 87 after just 20 minutes...I used Hwinfo32 to monitor (Is there a better one?) and what sensor should I be looking at to be accurate? The thermal Diode the DispIO, the MemIO or the GPU shader? I assume the thermal diode? I know 87 degrees is "acceptable" but still thats pretty hot for such a short session and also my old FX 7805 just "felt" like it wasent being as "taxed" as this 5870...oh well maybe its just Batman is not geared for an ATI card....?

    First impressions playing a game...and someone else said this on a thread here...the screen is great and bright, but since its a true LED LCD, it will never really go "black"...it is always dim gray at its darkest (bc of the LED) which is not that pleasing to the eye when you want to play a "dark" game or the such...for web browsing and natural viewing though it is colorful and bright...but as far as games concerned..a little to "glow-y" in the dark
     
  12. Kalim

    Kalim Ceiling Cat Is Watching U

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    Wow, lots of questionable advice. First, you don't need to update your BIOS. The original Chipset drivers work fine. You more than likely only needed to re-install the Realtek drivers. The audio in the G73 is reasonable, the sub-woofer won't shake glass. I find keeping the volume level less than 50 percent is fine for most tasks. For anti-virus I would use what I suggested in your other thread. HWinfo32 is okay, but it gets some values wrong.

    The bottom-line is; the supplied drivers for the G73 work fine. Update a driver if you believe that it will improve something, but it is not necessary to fix something.

    P.S. Thanks for the quote from my guide. :)
     
  13. 780Cinco

    780Cinco Notebook Evangelist

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    Thanks Kalim- Ya I didnt think I needed a Bios or Chipset update. As it stands, In device manager, it states ATI HDMI Audio and High Definition Audio Device <--I think that replaced my realtek....when plugged into my USB external speakers it sounds great..but just playing music on the regular 2 speakers and sub just cant be right...it is REALLY weak even at 100% so Im not sure what to do at this point...also my headphone jack in not "responding" or viewing that there headphones plugged in! Any ideas? and thanks the keyboard lighting works great
     
  14. Kalim

    Kalim Ceiling Cat Is Watching U

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    I have the stock Realtek drivers installed. My "ATI HDMI Audio" device is using the Realtek driver. I would presume your "ATI HDMI Audio" device has reverted back to using the ATI driver, if available.

    I have "Realtek High Definition Audio" while yours is listed as "High Definition Audio". Again it is presumed that yours has reverted back to using the ATI driver, if available.

    I would check both just to make sure that Microsoft hasn't slipped a driver in there. Without the Realtek drivers installed, they should both be using ATI drivers and not a generic.

    As to the weak sound and to get this out of the way; is it possible that you are using the player volume control and haven't adjusted the card volume? To change Card volume use the following key combos:

    Fn+F10 = Mute
    Fn+F11 = Lower Volume
    Fn+F12 = Raise Volume

    The volume can also be adjusted in the Sound properties and when available in the Realtek properties (both in Control Panel), their respective volume controls are linked together.

    I haven't used the headphone jack or for that matter the microphone jack, on my G73. Don't even know if they work. :) It would seem to me that the headphone jack is part of the Realtek sound card and that would require the Realtek drivers installed.
     
  15. mylowrider

    mylowrider Notebook Consultant

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    You don't have to have the realtek driver to use the headphone port because if the realtek drivers are not installed windows automatically uses a generic driver which works just as well as the realtek driver.

    It could be that the headphone jack is broken.
     
  16. ziddy123

    ziddy123 Notebook Virtuoso

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    Just install the Realtek drivers from their site. Uninstall the Creative junk.

    Should be fine.
     
  17. Yuxi

    Yuxi Notebook Consultant

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  18. 780Cinco

    780Cinco Notebook Evangelist

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    Thanks. Via add/remove, I have uninstalled the Realtek, Creative and Sound Audilgy or whatever, also per the device manager, I have uninstalled the Realtek drivers...so I am pretty sure I am currently running all generics or ATI...everything is fine and no static/crackling but the speakers are just WEAK! PLUS the headphone jack/inout does not read/work. As I stated before, "in device manager, it states ATI HDMI Audio and High Definition Audio Device <--I think that replaced my realtek....when plugged into my USB external speakers it sounds great..but just playing music on the regular 2 speakers and sub just cant be right...it is REALLY weak even at 100% so Im not sure what to do at this point...also my headphone jack in not "responding" or viewing that there headphones plugged in! Any ideas?" Does Yuxi's advice sound right? Thanks!

    Also, what mode should I have the computer in while gaming? twin turbo?

    ALSO, what performance option should I have the G73 in for gaming?...In system properties under the advanced tab, In my previous FX7805, I always used "performance" mode but with the G73, performance mode just looks hideous bc it takes away ALL the aero/visuals etc..so currently I have it on "let windows choose whats best"...is this optimal?

    ALSO, any comments on this below? Anyone else notice the LED brightness and never being completely black?

    "So I just played Batman, and I must say, I think Batman was geared hard towards Nvidia cards due to PhysX..I played Batman on my previous rig 9800M GTS and it looked great..didnt play as fluid asthis G73 but of course the specs on this (CPU/GPU are much better than my old rig)...SO my impression was that specifically Batman, looked just about the same as my 9800M GTS if not slightly better..it played more fluently but again not a huge difference! I am SURE this is just Batman bc I know the 5870 in this rig takes a dump on my last 9800M GTS...i dont know...something about Nvidia cards that I always liked over AMD/ATI cards...oh well the 5870 will have to impress me and I am sure it will once I get a demanding game installed thats not geared towards Nvidia and PhysX. Plus, having DX 11 and GDDR 5 is epic; )

    my last rig, FX 7805 with the 9800M GTS, the GPU would never get above 77 degrees while gaming...while on this G73, the 5870 got to 87 after just 20 minutes...I used Hwinfo32 to monitor (Is there a better one?) and what sensor should I be looking at to be accurate? The thermal Diode the DispIO, the MemIO or the GPU shader? I assume the thermal diode? I know 87 degrees is "acceptable" but still thats pretty hot for such a short session and also my old FX 7805 just "felt" like it wasent being as "taxed" as this 5870...oh well maybe its just Batman is not geared for an ATI card....?

    First impressions playing a game...and someone else said this on a thread here...the screen is great and bright, but since its a true LED LCD, it will never really go "black"...it is always dim gray at its darkest (bc of the LED) which is not that pleasing to the eye when you want to play a "dark" game or the such...for web browsing and natural viewing though it is colorful and bright...but as far as games concerned..a little to "glow-y" in the dark
     
  19. aramis109

    aramis109 Notebook Deity

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    I use "balanced" power scheme for the G73. It works fine. The other Power4Game schemes seem to work fine as well, but this way I don't have to swap it around.

    I feel the blacks on this screen are very good for an LCD. There is some edge bleeding but that's hard to fight with any LED LCD. I don't feel they're grey or washed out at all, but I admit I don't game in the dark.

    I have Crysis, STALKER, Dragon Age, Borderlands, and Dirt2 all installed and all play very well on my machine. I'm very impressed by how the G73 handles it.

    Were I you I would reinstall just the Realtek drivers if you feel it's too weak as-is.
     
  20. 780Cinco

    780Cinco Notebook Evangelist

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    Thanks aramis maybe I will just install the latest realtek drivers and see what that does...anyone else have any input on my questions above?

    Also, I am the administrator on my G73 but some things do not allow me to proceed and tell me that I need priveliges...how do I make sure, or where do I set in my user account to give my profile ALL PRIVILEGES?!!! i.e I was trying to delete a folder in program files x86 labeled Internet Explorer (bc I run Firefox) and It will not allow me..
     
  21. aramis109

    aramis109 Notebook Deity

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    There are some things in Windows 7 that you have to grab permission for regardless of if you're an admin or not it seems. I believe you can just right click on the item and add yourself with full privileges and then you can uninstall or delete it.
     
  22. Yuxi

    Yuxi Notebook Consultant

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    Using the realtek drivers didn't fix it for me (same crackling issue). Using the audio driver from the Asus site, however, did (see my reply above).

    Go to Start, type in "user account control", open "Change user account control settings', move the slider all the way down, and reboot.
     
  23. aramis109

    aramis109 Notebook Deity

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    Even with that there are still some folders and items (Windows protected files) that require you to grab privileges with them. I turned UAC off first thing and still occasionally get "trusted installer" prompts.
     
  24. Kalim

    Kalim Ceiling Cat Is Watching U

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    I would put back the stock Realtek driver and that's not how you remove Internet Explorer. Anyway, since there was no response to the other things I mentioned, I guess I'm done here.
     
  25. 780Cinco

    780Cinco Notebook Evangelist

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    I will try the latest realtek drivers as well as the asus drivers and report back..Kalim

    As for turning off UAC, doesnt it give you weird issues? I read that about turning it off on Vista..my last OS (Vista 64) I was always weary as the PC recognizes the UAC and when you disable it, all sorts of things pop up? true?

    And Kalim- Yes I know thats not the way to uninstall I.E...but it is not in the control panel/add/remove programs so I assume it is uninstalled..I think that Internet Explorer file in the my program files x86 is a missed leftover file that I want gone ; ) sidenoite: I noticed my Automatic updates installed 2 harmless IE 8 compatibility updates...I went to unistall the updates and theres no option..I know they wont hurt anything bc I dont even have I.E (I'm running firefox 3.6.2) but I still dont want the little updates on my PC...

    Yuxi- "Go to Start, type in "user account control", open "Change user account control settings', move the slider all the way down, and reboot." What will this do??
     
  26. Kalim

    Kalim Ceiling Cat Is Watching U

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    Based on the order in which you wrote the above, I'd start with the stock ASUS driver, it's a known working version.

    Not that I am aware of. Turning UAC off was probably the 3th thing I did after a fresh install. Supposedly Windows 7 UAC doesn't nag as much as Vista. Regardless, I still found it annoying.

    Actually, it is in Control Panel. More specifically it is a Windows feature and it is removed from there. Try this:
    1. Go to Control Panel->Programs and Features.
    2. Next click on the left side "Turn Windows features on or off".
    3. Locate "Internet Explorer 8" and remove the check mark.

    You'll likely have to reboot, so follow the prompts.

    Turn off UAC.

    What about the question I asked before regarding weak sound?
     
  27. 780Cinco

    780Cinco Notebook Evangelist

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    Kalim-Thanks I will disable the UAC and check IE8 in control panel as you pointed out...

    As for the ASUS audio drivers...do they automatically install in the correct location? Or do I need to specify where they go? Here is where I will download from...

    http://support.asus.com/download/download.aspx

    -regarding questions below from you-

    "As to the weak sound and to get this out of the way; is it possible that you are using the player volume control and haven't adjusted the card volume? To change Card volume use the following key combos:

    Fn+F10 = Mute
    Fn+F11 = Lower Volume
    Fn+F12 = Raise Volume


    If you mean have I played with those controlds (Fn + F11/F12) then yes I have...still quiet at 100% (even when I adjust in speaker/audio icon in tooltray)


    "The volume can also be adjusted in the Sound properties and when available in the Realtek properties (both in Control Panel), their respective volume controls are linked together."

    Not sure what you mean here..but no I havent checked the control panel location
     
  28. 780Cinco

    780Cinco Notebook Evangelist

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    Oh and also, and anyone can chime in here...I havent used the button on the "dash" that controls the screen "mode" (i.e normal, theatre etc..) and was wondering whats the best to keep it on and better yet, what should I have it on for GAMING! I currently just leave it on normal...and of COURSE have the CPU twin turbo enabled pretty much all the time since its a desktop replacement in fixed AC power...any problems with this...is this all optimal? What "mode" do you guys use?
     
  29. aramis109

    aramis109 Notebook Deity

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    I never use turbo as it's kind of a gimmick that isn't so hot, and I use the normal screen mode. The others are all just gimmicky tweaks, like the gaming one that ups the brightness and contrast to ridiculous levels. The color accuracy seems to be pretty good to me by default.
     
  30. 780Cinco

    780Cinco Notebook Evangelist

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    What do you mean by gimmick? You mean like bc the cores will boost up regardless of whether the "twin turbo" is enabled or not? Ya I see that..so does it really matter whether to leave it on or not if I am on Fixed AC power? I figure leave the boost on then huh? or will this cause premature wear/higher temps or anything of that sort? Thanks

    Ya I already keep my monitor at full brightness and in normal mode...Just scrolling through the "modes" I could tell they were pretty lame and useless..didnt see one labeled "gaming" though? Whats that labeled?

    Oh also, this is my first LED LCD and Im noticing that the screen never really gets black or pitch black...(black/pitch black/no light.. is good for playing games in the dark or horror games) I have the Best Buy 05 version with the 1600x900 (not sure the brand of of monitor Ive been searching!) and was wondering if this is normal or if I just shouldnt have the brightness at 100%? Or if LED screens are just like this by default despite brightness level? (never going black, always being dimmly lite-almost like minor light leakage) I am just not used to them and wanted advise.

    While playing Batman last night in the dark..at 100% full brightness..the blacks were not black ; (
     
  31. 780Cinco

    780Cinco Notebook Evangelist

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    In addition to my screen LED questions above, what temp monitoring system are you guys using primarily for the CPU/GPU/HD? On my FX I used to use HWmonitor and LOVED it...now Im using HWinfo32 and I have mixed feelings...any other software that displays all 3 (CPU/GPU/HD) temps (or just CPU/GPU may be ok) that is real time and accurate? Or is HWinfo32 the best? Thanks!
     
  32. DCx

    DCx Banned!

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    HWmonitor seems to work with the latest ATI drivers.
     
  33. MrSeaBass

    MrSeaBass Notebook Evangelist

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  34. 780Cinco

    780Cinco Notebook Evangelist

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    MrSeaBass-Ya I saw that thread...I dont have thestatic noise anymore as I have uninstalled all audio crap, rather I just have a super weak volume for some reason and my headphone jack does not work/read...I am going to try the latest ASUS audio driver install then test it...if no dice then il try the latest realtek driver and test it..and post back

    Any feedback on my comments regarding the brightness and LED screen? Thanks
     
  35. Kalim

    Kalim Ceiling Cat Is Watching U

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    I've had no reason to install the Realtek drivers independently. Generally speaking, it should know where to install all by itself.

    You can use that link to navigate to the G73 download area eventually, or you can use this link here to go directly there.

    Okay, I just wanted to make sure you hadn't overlooked the obvious.

    I was just pointing out that with the Realtek drivers installed, both the Sound and the Realtek HD Audio Manager each have a volume control, that when you move one, you move the other, as they are linked together.

    That's fine and all, but do we know for sure that it wasn't anything more than some form of reinstalling that took care of the issue?

    Just reinstalling has to be considered because normally there is nothing wrong with the stock driver as a greater number of people are using that version without issue. We're all, us G73 users, are using the same hardware. If the hardware is functioning properly, and we know it's not the driver, then it's more than likely nothing but a bad install -- that a reinstall fixed. That's why I suggested to 780Cinco to put back the stock Realtek driver first.
     
  36. 780Cinco

    780Cinco Notebook Evangelist

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    I agree Kalim..I WANT the stock Realtek driver back..but thing is when you buy from best buy they do not give you and drivers/OS or utilities! Do you have a link to the stock drivers? thx
     
  37. gecis

    gecis Notebook Enthusiast

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    I'm using stock realtek drivers as well but I also get the same crackling and lockups occasionally. If the stock drivers are 32bit then I will try and rather have the 64bit version.
     
  38. Kalim

    Kalim Ceiling Cat Is Watching U

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    I just provided a link to the ASUS Windows 7x64 download page, but if you need an even further direct link, click here.

    BTW, you've inspired me to update my guide to include links to all the important drivers. That should help those that don't have a Driver and Utility disc.

    Have you removed Creative?
     
  39. 780Cinco

    780Cinco Notebook Evangelist

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    Worked like butter for about 5 minutes...speakers were great...headphones jack worked great...then I tried the USB external speakers and it was great...then when pulling out the USB...it went back to horrific non stop static...uhhhhhhhhhhh...so frustrated...

    SRS Labs - Error... "Unable to find a compatible SRS audio device"

    YES creative EVERYTHING is gone...all generic
     
  40. Yuxi

    Yuxi Notebook Consultant

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    Yea the Asus driver comes with the extraneous SRS sound control panel. You can uninstall that by itself.
     
  41. 780Cinco

    780Cinco Notebook Evangelist

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    Update..Uninstalled SRS by itself and everything worked great UNTIL I PULL MY USB EXTERNAL SPEAKERS OUT THEN THAT TRIPS IT BACK TO THE STATIC....its like it cant convert back or something....?

    Also, During the setup of installing the realtek driver...the blue bar gets to about 85% then hangs...I check task manager and it says its running...it will sit like this for 20 minutes...then I will have to manually end process and restart...what the hell is going on...anyone have a different site to run setup/install from? Maybe try the latest realtek audio drivers from the realtek site rather than this ASUS with SRS?
     
  42. 780Cinco

    780Cinco Notebook Evangelist

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    This is what is happening time and time again....

    "Worked like butter for about 5 minutes...speakers were great...headphones jack worked great...then I tried the USB external speakers and it was great...then when pulling out the USB...it went back to horrific non stop static...uhhhhhhhhhhh...so frustrated..."
     
  43. Kalim

    Kalim Ceiling Cat Is Watching U

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    Maybe the problem is the external USB speakers?
     
  44. 780Cinco

    780Cinco Notebook Evangelist

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    No...Ive ruled that out...
     
  45. 780Cinco

    780Cinco Notebook Evangelist

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    Okay guys so I have tried everything...restarted my laptop about 89 times in the last 3 hours..uninstalling and reinstalling drivers...I will get it to work beautifully for about 2-7 minutes (and Im on about 20 minutes now but havent opened anything, which I will touch upon here->) Once I enter a screen (specifically control panel->uninstall programs it trips and goes to OBNOXIOUS uncontrollable static/crackling...it also trips the signal at control panel/sounds/manage sounds.....At one point I have gotten as far as listening to music in which it sounds fantastic and also plugged in my headphones and they too were great (all 3, 2 speakers and sub working) and I have also plugged in my USB external Logitech speaker which sounds amazing as well! BUT, AGAIN it trips right when I unplug my USB...its like a sensor trips and sends it into that horrific sound...so obviously this is not hardware related...I am thinking incompatability...BUT WHAT?!?!?!?!?

    Do I need to update the chipset? Im all out of ideas guys...Im really discouraged

    Am I supposed to have both a ATI High definition Audio device AND a RealTek High Definition Audio device? (under Sound,Video and game controllers in device manager)

    Also, whats the default format on the speakers supposed to be set at? Mine are at 24bits, 48000Hz (Studio Quality)
     
  46. Kalim

    Kalim Ceiling Cat Is Watching U

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    Just so we are all on the same page. At it's most basic form; you boot up your laptop and begin playing music. Everything is fine and it will continue to work fine indefinitely. In order to get it to crackle all you have to do is go into Control Panel->Program and Features. No USB external speakers. Nothing else, is that right?

    Ordinarily you shouldn't have to update the Chipset drivers.

    I believe it depends on whether you have the Realtek drivers installed, otherwise it would fall back to the ATI drivers, if available. Under 'Sound, video and game controllers' you should see:

    ATI HDMI Audio
    Bluetooth Hands-free Audio
    Realtek High Definition Audio

    At least that's what I see here with both the stock ATI and Realtek drivers installed.

    That's the default and what it's set to here.
     
  47. aramis109

    aramis109 Notebook Deity

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    I thought the ATI drivers were only for the HDMI connection. I can't see how it'd cause a conflict.
     
  48. 780Cinco

    780Cinco Notebook Evangelist

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    Ok guys thanks soo much....I THOUGHT I HAD IT FIXED LAST NIGHT BUT NOPE IT STILL EXISTS!!! heres EXACTLEY whats going on

    I have no incompatabilities that i can SEE, meaning all Creative and Audio crap that came preinstalled I have uninstalled...Kalim I have no Bluetooth so only have ATI HDMI and RealTek Audio in device manager. Now what I say next I have done maybe 35 times..I will fully uninstall the Realtek drivers and all its components...restart...I will run setup on ASUS's latest audio Realtek drivers for the G73 on their page (I know I am getting the correct drivers and I have even tried RealTeks website for the latest with same results, so this is not the issue) and YES, upon startup the laptop will search for generic ATI audio drivers that SUCK and thats why my sound was so WEAK...Night and day difference between windows searching and puitting ATI or generic audio drivers in there vs RealTek's. SO...once the ASUS's latest audio RealTek drivers install, I do a restart.....I go in and uninstall the SRS crap that comes with the drivers (as I get a SRS error) and at this point, when entering the control panel/uninstall programs to do thie SRS uninstall, It may or may not start the crackle. After uninstalling SRS, I do a restart...Upon restart, I go to "SOUNDS AND AUDIO" in my control panel...at this point I will either start the crackle or wont...When i say crackle I mean BLARING static out of the laptop...I will touch upon this later...and also if it crackles even once, I WILL DO THE WHOLE UNINSTALL REINSTALL PROCESS OVER AGAIN as once it crackles, it never reverts back to normal. I will go to manage sounds and do a "test" in which here again it will crackle or do a test chime out of each speaker left and right...when its working properly, with the realtek drivers its sounds GREAT!!! There rerally was no rhym or reason to what install (bc i did so many, I would simply do the uninstall/reinstall process over if the crackling came) worked different/better/gave me more time before showing symptoms than others. Somtimes I would get the crackle immediately at startup of a fresh reinstall and sometimes not til 20 minutes later after much navigating...

    HERES WHAT IVE NOTICED...any computer sounds, i.e. I beleive opening control panel/uninstall programs or opening sounds and audio or the such makes that small beep or whatever upon opening...Just the Windows 7 sound ya know...that trips it...so to me it says almost any computer "sound" even the opening of a folder sound???

    I think it is most prominent when entering these ares (control panel functions) but again can happen out of the blue! but it usually when I access or open up a area that produces a "computer sound"..

    Example 1 - fresh reinstall - Speakers work great, I do testing, play music, all 100% functional...I plug in headphones...jack recognizes them..headphones sound great...I plug in Logitech USB external speaker...sounds great...I pull USB out, immediate crackle....Damn need to do another reinstall....my 85th reinstall of the night ; (

    Let me give you an idea of what I mean by carackle...LOUD blaring uncontrollable static and crackle through speakers....something you never want to hear on your brand new lappy ; ( It will sometimes last for 10 seconds sometimes for 1 minute, sometimes indefinately...all the way up to shutdown! Not accessing anything and reverting back to desktop will sometimes alleviate the crackle but as soon as you open something (control panel etc..) there she goes again

    So heres the latest and where I am at right now- after 5 more hours of troubleshooting and reinstalls last night, at 2a.m, I did a routine re-install and everything worked perfect (except I did not try USB external speakers, didnt want to risk it for time being)...I mean EVERYTHING WAS PERFECT...I noticed the computer sounds (small clicks you know what I mean) when entering areas such as control panel and put the 2 together that ANY computer sound or other sound TRIPS that horrid noise....but nope I was running audio tests doing this and that and listening to music on speakers and headphones yadda yadda..it was great for about 2 full hours!!!!!! I was like WOW no way..I did nothing different? So heres what happens RIGHT before I shut the lappy down for the night...I changed my battery options bc I noticed it was not on performance mode (I had it on some custom thing)..and immediately after changing it to performance mode BAM the horrid noise starts....and once it starts, it never reverts bnack to normal...I almost punched my monitor and shut it down

    Whats going on guys Im so upset with this...thank you for listening ang helping ; (
     
  49. 780Cinco

    780Cinco Notebook Evangelist

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    And trust me, I tried this too...(see below--making it compatable for Vista 64 SP2)...didnt change anything

    "Random sound static "crackle" FIX, it has worked for a number of people with this issue.

    http://forum.notebookreview.com/show...1&postcount=99"
     
  50. 780Cinco

    780Cinco Notebook Evangelist

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    After about 85 reinstalls of the audio driver do you think a cleanup utility would help? If so which one and when do I run it...

    Please Everyone -my fellow G73 owners/gurus/techs and mods - look at my large post above and PLEASE help...Im literally considering sending 20$ to the person who solves this l (
     
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