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    Horrible viewing angles on G73JH screen

    Discussion in 'ASUS Gaming Notebook Forum' started by forexviii, Jul 29, 2010.

  1. forexviii

    forexviii Notebook Enthusiast

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    I just recently (today) got my G73 back from a 3 week RMA. They replaced the screen (1 dead pixel), but the screen looked way worse than when I originally sent it off. After some investigation, it looks like the left side of the monitor is farther than the right side, and the viewing angle is terrible- after taking a printscreen of my desktop, putting it in paint, and moving the bottom left side of my screenshot to the middle of my laptop, it saw it was way more vivid than it actually looked.

    I don't think the screen itself is the issue, rather, it was probably put in badly, or may be warped or something. Is there any way to fix this myself? I do NOT want to have to RMA again right after getting it back.
     
    forexviii, Jul 29, 2010
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  2. joshr

    joshr Notebook Enthusiast

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    It sounds like there could be a bad bulb on the one side of your monitor, causing it to appear dimmer than the left side.
     
    joshr, Jul 29, 2010
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  3. forexviii

    forexviii Notebook Enthusiast

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    You know, looking at it, the left side doesn't have a light coming out of the middle area. So do I have to do another RMA?
     
    forexviii, Jul 29, 2010
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  4. rschauby

    rschauby Superfluously Redundant

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    I would, and start threatening lemon law on them. That may get them to fast track your RMA. I would demand free overnight shipping in both directions. Have you checked to see if you have a certified Asus Service Center near your home?
     
    rschauby, Jul 30, 2010
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  5. forexviii

    forexviii Notebook Enthusiast

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    I did, and called, but they just said they'd RMA my laptop to ASUS and wouldn't replace the screen on site.

    Anyway, I'm going personally to the Fremont facility... and thanks for giving me the idea to invoke that law. Hopefully, they'll fix it on the spot and I'll be a happy man.
     
    forexviii, Jul 30, 2010
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  6. Chastity

    Chastity Company Representative

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    For all your grief they should include a body massage with Happy Ending while you wait. :D
     
    Chastity, Jul 30, 2010
    #6