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    How do I fix overheating problems? g51jx

    Discussion in 'ASUS Gaming Notebook Forum' started by Mikozee, Dec 20, 2010.

  1. Mikozee

    Mikozee Notebook Guru

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    I have the g51jx-x1. I called Asus for support but they were garbage. All I can say is, "Asus, you call that garbage customer support"? Anyway...

    I used to be able to play games without much issues. Overheating and BSoD still happened but only every so often to the point that it was bearable. Now, I can't even properly play a single round of Starcraft 2 without the computer shutting down from overheating.

    I'm thinking that there's some dust clogging up the airway underneath but I want to make sure that's the problem before I unscrew the bottom.
     
    Mikozee, Dec 20, 2010
    #1
  2. kanagye

    kanagye Notebook Geek

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    You under warranty still? If you cant get it clean enough to function without over heating i would have the customer service reps forward me to a supervisor and if that fails try

    [email protected]

    OR

    [email protected]

    Both of these are great reps (took me 8 hours on the phone and two months to get in contact with these people) and will more than likely have you rma your computer to fix the over heating issues.
     
    kanagye, Dec 20, 2010
    #2
  3. kanagye

    kanagye Notebook Geek

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    kanagye, Dec 20, 2010
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