I Hate My G73jh

This is the worst investment I have ever made. I've had nothing but problems since purchasing this laptop 6 months ago. And now its dieing again.

It keeps shutting itself down randomly. Its not over heating. Could this be a corrupt ssd?

Or what could be causing this problem?

Anyone?I need advice please.

 

Usually if a system randomly shuts down it is a thermal issue. Are you sure your temps are not getting beyond "normal" on the CPU/GPU? What are you doing when it shuts off?

 

Could use a little more information.

 

Run HwInfo32 and Furmark at the same time. Watch to see what temperature it reaches before shutting down.

 

These systems arnt that old cant you send it back to asus and have them fix it ?

 

What do you mean by shutting down? Is it just completely turning off instantly? Or is windows 7 literally "shutting down" randomly? If your laptop is just turning off randomly, and it is unrelated to gaming or benchmarking (ie you are not heating it up, which shouldn't be an issue since anyway since you are repasted w/ICD7), then you probably have a power problem or a bad motherboard.

See if you can change the problem when operating on battery power only and AC power only (w/o the battery in). If that doesn't help isolate anything my guess is your motherboard is defective.

When I purchased my G73 it would randomly turn off also, sometimes with and sometimes without high temps. After replacing the motherboard I have been trouble free ever since.

 

sounds like a power issue to me but more info could help.

Make sure your on high performance mode in ctrl panel. If you are using power4gear, make sure you have the latest driver version cause the one it comes with stock sucks.

 

Or a power supply problem maybe. I've had power bricks die on me in the past.

 

It could also be a BSOD that auto-restarts because he never turned auto-restart off.

 

Sorry to bring this thread back to life...

I'm starting to agree with the OP. I've even contacted ASUS through their stupid ticket system and have heard nothing back from them in 2 weeks. I'm going to call them soon.

For a little while the laptop was acting fine, but now the freezing and random restarts are happening more than ever. I've noticed it ONLY does this in Windows. I have a Ubuntu partition, and Ubuntu runs great. If it wasn't for the lack of DirectX 10/11, I would go to Ubuntu 100% of the time. All of my software that doesn't require DX10 or 11 runs perfectly on Ubuntu using WINE.

What I can't understand is what in Windows is causing the stupid thing to freeze up or restart. A couple times I've gotten the BSOD. When windows comes back up, it gives the stupid BS saying "Windows has just recovered from a serious crash" or whatever. And of course submitting the information yields no results. I've done it a dozen times at least.

I'm ready to wipe the hard disks and send this pile of crap off to ASUS now. I'll figure out how to get work done on my old laptop that couldn't handle the work load in the first place.


BTW, I just tried the "High Performance" suggestion. I was on HybridGear High Performance before, so I'll see if that helps at all and post back if it works.

I've already thought that I should throw this laptop against a wall, but I'm pretty sure it would freeze in mid-air.

 

Its going to be drivers. Audio most likely as that is what causes the lockups creative has an issue and I had lockups till I used 2.54 with Creative 1.00 and since I haven't had an issue so haven't changed it.

Others have had issues with P4G hybrid I haven't personally but they just removed it when it caused lockups.

I saw something on here from @Tilla who said it was the RAM timings that might be causing it for someone else who kept having issues.

I have suffered a few problems but I just enjoy fixing things so it doesn't bother me you just need to trial and error different drivers and test to see what causes the crash. May seem tedious but its hard to get a good laptop for the price these days its worth getting these bad boys to work properly.

I LOVE MY G73JH!

 

I'm currently on the 2.54 audio drivers. I'm currently uninstalling the Creative software as it is because I don't know what version it is. It says 5.0.0 in the app manager, but I know that's not the version number I'm looking for.

I'm also going to uninstall the P4G software.

I *like* fixing things. I don't like not being able to work due to a laptop freezing and restarting on me. The reason I bought this laptop in the first place was because I was in a bind and needed the most powerful laptop I could get my hands on within 2 hours. LOL

 

Got to be a conflict somewhere... Are you using the latest bios/vbios with latest drivers?

 

Read my G73 Freezes When Not in Use Thread.

Although I have a JW and not a JH version, this is EXACTLY what I was getting: random freezes, random reboots, BSOD.

In my thread, there is a Registry edit (at least for the JW) about "Processor Power Management" and a "Processor Idle" option, which allows you to DISABLE the processor idle.

I did this, and have ran my JW for some time now with ZERO reboots, freezes, or BSODs.

I have no idea why this works (would love it if someone has an explanation), but the empirical data for me is conclusive.

 

sleep, hibernate, or the monitor dimming are not interacting well with a background process. i had this problem until i removed silverlight