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    I exchanged my G73JW for backlight bleed - replacement is worse - with pictures.

    Discussion in 'ASUS Gaming Notebook Forum' started by John566, Oct 2, 2010.

  1. John566

    John566 Notebook Consultant

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    They were pretty good to deal with and are supposed to be issuing me a full refund for the panel and overnight shipping. They also sent me a UPS tag for return shipping. They were under the impression that the LG they sent was a 1080p screen. Maybe I'll ask them to send the 1080p version instead of issuing a refund.

    sean473,
    How do you know the LG is as good or better than the 1080p AUO? Have you seen them or is that just off of the spec sheets. Thanks for your input.
     
  2. sean473

    sean473 Notebook Prophet

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    I've heard of ppl having upgraded the pannels and compared... the LG ones are always better but hey i have a AUO full HD one and its not bad or anything.
     
  3. John566

    John566 Notebook Consultant

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    Thanks Sean. It sounds like I can't go wrong with the AUO or LG 1080p panels. I actually really like the 1080p Hannstar if it wasn't for the backlight bleed I'd be happy.
     
  4. sean473

    sean473 Notebook Prophet

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    i feel lucky now that i didn't get a hanstar.. i was cursing for getting an AUO but i'm happy now seeing all these problems with the Hanstars but seriously , AUO ones were really crap and improved recently only..
     
  5. cotolay

    cotolay Notebook Evangelist

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    LG 900p VS AUO 900p: The auo is junk, and LG is better but not that much, they are both bad quality panels.

    Hannstar 1080p VS LG 1080P Vs AUO 1080P: Hannstar being the worse, then LG is way better but the AUO is the best out of the 3. I have seen them all.

    Sean the problem is that when people talk about AUO they talk about the 900p version which is very bad, their 1080 has always been the best. Its not that they are suddenly good panels now.

    Good Luck with the panel.
     
  6. Jaycalgary

    Jaycalgary Notebook Consultant

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    The AUO 1900x1080 is the 1 and only screen that AUO has ever made that was really good going by what I have read.

    What is the difference you have seen between the LG and the AUO 1900x1080? Mostly just better color? I really liked the AUO but was caught up with all the Hannstar hype at the time.
     
  7. John566

    John566 Notebook Consultant

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    Thanks for the breakdown Cotolay. Do have any recommendations on a store you trust that sells the 1080p AUO? Thanks.
     
  8. John566

    John566 Notebook Consultant

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    I just wanted to mention that East Coast LCDS did process my refund including all shipping costs.
     
  9. Ruckus

    Ruckus Notebook Deity

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    Measurements would agree with you and you don't need to argue, measurements unlike the speculations prove what you are saying. The Hannstar Black Level and Contrast is second to none, not even the Dell Precision RGB, and dominates Apple's Matte/Anti-Glare/High Res display. The color accuracy again is only bested by Dell Precision/Alienware RGB. The white level isn't awesome, since the brightness level is only average. But if you are actually interested in your display's ability to show what the colors actually are, contrast, black level and color accuracy are far more important than a display being Ultra Bright. Color gamut suffers, but so does the Apple's.

    There isn't anything said so far that can convince me that AOU or LG is better, unless I see definitive proof in measurements for contrast, black level and color accuracy. What's more important than contrast, black level and color accuracy in a display anyways? Those are the top 3 most important to me at least.

    And I've read some of your posts Quad so I definitely believe when you say you have seen and used many different laptops, from Clevo to Asus to Alienware.


    [​IMG]

    [​IMG]

    [​IMG]

    White level isn't awesome. The brightness of Hannstar is not very high. But the color accuracy makes up for it in spades! Remember, this is compared to some of the best LCD used in high performance laptops, so it's still above average. For multimedia use, if you do anything related to photo, image, video etc, or care at all about the quality of your LCD:

    As you can see, in laptops, you can't get everything, even from Dell Precision RGB LED. If you had to decide which to get, in the price range of a Hannstar, for with the contrast/black level and color accuracy over bright white level. This isn't saying white isn't white on Hannstar, it's a measurement of bright white. The brightness of Hannstar isn't ultra or the best, it's slightly above average.

    [​IMG]

    Look at all that light bleed. Whatever...

    [​IMG]

    [​IMG]
     
    Last edited by a moderator: May 8, 2015
  10. Ruckus

    Ruckus Notebook Deity

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    An Edit: It is worth noting that the Dell XPS 16 is a Dell XPS 16 1080p RGB LED Display
     
  11. John566

    John566 Notebook Consultant

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    Ruckus,
    You say, "Look at all that light bleed. Whatever...".

    I'm happy that you don't have any significant light bleed but that doesn't mean that others such as myself don't. I'm not in any way bashing the Hannstar and have stated a number of times that I'm happy with the display other than the significant bleeding on mine. I've had well over a dozen laptops and the bleed on my G73JW is the worst I've seen.
     
  12. John566

    John566 Notebook Consultant

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    Also Ruckus, thank you for the charts. Maybe I should try to source another Hannstar. I can't seem to find a genuine AUO 1080p anyways. They are all listed as the screen I want but in small print it mentions that they will ship a "compatible" screen. Can anyone recommend a good seller of displays that doesn't resort to such deceitful tactics.
     
  13. Star Gazer

    Star Gazer Newbie

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    This is has me extremely worried guys!!

    I just ordered a JW from Xotic Pc yesterday, it shipped today. I bought this only for intense image processing with Photoshop CS5, my images are astronomy pics that of course have all kinds of black background. If this has backlight bleed it is completely worthless to what I need to do. I wish I had found this thread before tonight.

    For those of you with the problem, look at some of my images at Doghouse and tell me how the dark backgrounds look. And yes I do most of my processing in darker rooms to see all the shades of black.

    I will notify Exotic PC right away and tell them I will not accept any trace of this issue. This sucks as I need it for the first week of November for an imaging workshop.

    thanks
    Dean
     
  14. Quadzilla

    Quadzilla The eye is watching you

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    Most of the screens dont have any or just a tad and out of the 4 or so Hannstar 1920x1080 screens i have owned personally none of them had what John566 got.. I would not worry yourself about it because if it was a widespread issue there would be a thread or 2 dedicated to that issue you can be sure :)..
     
  15. Star Gazer

    Star Gazer Newbie

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    I certainly hope you are right Quad.

    Thxs.
     
  16. John566

    John566 Notebook Consultant

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    Star Gazer,

    I bet you are fine. I agree with Quad that if it was widespread more people would be talking about it. Please do let us know either way how yours turns out. Overall I love the G73JW. I would expect you'll be very happy with it.
     
  17. Jaycalgary

    Jaycalgary Notebook Consultant

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    Mine is G73jw with Hannstar and also has pretty major backlight bleed.
     
  18. Star Gazer

    Star Gazer Newbie

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    Now that I am aware of this, seems several of my TV's at home have this that I never noticed before. My G73JW will be here today so this will be the first thing I check on it.

    What is the best way to check this? I will set up a black background is that best?

    Looks like tomorrow, UPS rescheduled the delivery.
     
  19. Star Gazer

    Star Gazer Newbie

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    Mine looks good, just a slight little bleed on the top edge. I notice if I put pressure on the frame I can make it more or less. Looks to me like if the panel is not perfectly installed with the frame, it can make this worse.

    Dean
     
  20. Japjit

    Japjit Notebook Enthusiast

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    Ahh finally I find some people with bleeding issue in G73's... I never found one person complaining about it in the hundreds of reviews I went through.. maybe people just live with it.. The first G73 I got had a major bleed so I returned it to Circuit city and got a new one. This one too has some bleeding on 2 sides.. Frankly I am not willing to live with a bleed on a 1500$ laptop but I guess the possibility of a bleed on a replacement is pretty high.
    I was expecting Asus to do a better job on their LCDs in this model considering it is their best but I was wrong..
     
  21. Chastity

    Chastity Company Representative

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    I've always wondered if you can use some weatherstripping foam to insulate for bleed
     
  22. DCx

    DCx Banned!

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    Well, you'd better get a $2500 one then, because a good screen is a HUGE part of the price. And you can't buy a garbage computer (with terrible internals!) with an amazing screen unless you get an apple...
     
  23. Ninjak

    Ninjak Notebook Consultant

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    I've got slight bleed on all 4 sides, but as was mentioned previously, I think it comes down to, in some cases, how the screen was installed into the frame as opposed to the quality of the screen itself. Yes, the occasional bad screen does exist. But on my JW, for example, if I look from the extreme left or right side of the screen, I can see a tiny (about 1mm) gap between the screen and the frame at the opposite side where light is seeping through. Heck, at the right angle, I can see the backlight itself. This would explain why people have been known to be able to reduce the bleed by pressing the edge of the screen. This also leads me to wonder a bit more about Chastitiy's weatherstripping comment. Anything blocking that gap ought have an immediate effect of the bleed. Although my screen isn't perfectly flush, it doesn't appear in any way misassembled either.
     
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