The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Interesting G73JH Keyboard Issue

    Discussion in 'ASUS Gaming Notebook Forum' started by JshLnsctt, Dec 23, 2011.

  1. JshLnsctt

    JshLnsctt Notebook Enthusiast

    Reputations:
    0
    Messages:
    10
    Likes Received:
    0
    Trophy Points:
    5
    I have the G73JH no backlight keyboard issue, though it seems to be different than most. My BIOS has not been upgraded, ATK has been removed and fully upgraded, Power4Gear has been removed and fully upgraded. When I push the Fn+keyboard light buttons nothing comes up on the screen and nothing happens. When I boot the keyboard lights do not flash.

    The issue started when I opened my laptop and found out the connector was partially broken while working on the computer, I removed the connector and taped the wire out of the way until I could get a new one (i am a certified computer technician). Since I have done that I re-installed windows, but also installed ATK and Power4Gear. Today my new connector arrived and I installed the cable (golden pull tab down as all online guides show), and have upgraded ATK and Power4Gear though have not a trace of the lights working.

    This is different than most of the backlight issues, so I can't really find anything online helpful, if you have any suggestions please let me know. Thanks!
     
    JshLnsctt, Dec 23, 2011
    #1
  2. JOSEA

    JOSEA NONE

    Reputations:
    4,013
    Messages:
    3,521
    Likes Received:
    170
    Trophy Points:
    131
    JOSEA, Dec 23, 2011
    #2
  3. JshLnsctt

    JshLnsctt Notebook Enthusiast

    Reputations:
    0
    Messages:
    10
    Likes Received:
    0
    Trophy Points:
    5
    I did see that thread though thought it was only for if you upgraded your BIOS?
     
    JshLnsctt, Dec 23, 2011
    #3
  4. JOSEA

    JOSEA NONE

    Reputations:
    4,013
    Messages:
    3,521
    Likes Received:
    170
    Trophy Points:
    131
    Yes that has been the case for a few of the unlucky people. Since you have ruled out the usual suspects, I just thought it could not hurt..maybe some how something in the BIOS got corrupted.
    BTW what BIOS are U using now ?
    If you are not on 213, you could try flashing to that version. I am sure U have read the warnings - USB - fat 32 - do not use winflash...
     
    JOSEA, Dec 23, 2011
    #4
  5. JshLnsctt

    JshLnsctt Notebook Enthusiast

    Reputations:
    0
    Messages:
    10
    Likes Received:
    0
    Trophy Points:
    5
    I am still way back on 205 because I never dared to upgrade due to the backlighting issues.
     
    JshLnsctt, Dec 23, 2011
    #5
  6. JshLnsctt

    JshLnsctt Notebook Enthusiast

    Reputations:
    0
    Messages:
    10
    Likes Received:
    0
    Trophy Points:
    5
    Everywhere I read says only use winflash, could you give me a breakdown of the best way to use the usb drive to do it without that? I have the drive and bios right here
     
    JshLnsctt, Dec 23, 2011
    #6
  7. JshLnsctt

    JshLnsctt Notebook Enthusiast

    Reputations:
    0
    Messages:
    10
    Likes Received:
    0
    Trophy Points:
    5
    Disregard, figured out how to avoid that, currently flashing to 213
     
    JshLnsctt, Dec 23, 2011
    #7
  8. JshLnsctt

    JshLnsctt Notebook Enthusiast

    Reputations:
    0
    Messages:
    10
    Likes Received:
    0
    Trophy Points:
    5
    It's a pain that I can't delete my own post -_- I now have BIOS213, ATK reinstalled to newest, and Power4Gear re-installed to newest, still no luck =( Going to see if I can understand how to try out the light fix link you sent me now.
     
    JshLnsctt, Dec 23, 2011
    #8
  9. JOSEA

    JOSEA NONE

    Reputations:
    4,013
    Messages:
    3,521
    Likes Received:
    170
    Trophy Points:
    131
    JshLnsctt, I have never had mine apart. Is it an LED or 'bulb' that actually provides the light? And could that be bad? Just speculation on my part.

    So at this point do the lights flash when powered on? I saw you did the Gary Key board light fix.
     
    JOSEA, Dec 23, 2011
    #9
  10. JshLnsctt

    JshLnsctt Notebook Enthusiast

    Reputations:
    0
    Messages:
    10
    Likes Received:
    0
    Trophy Points:
    5
    The actual keyboard is LED backlit, it is built into the keyboard
     
    JshLnsctt, Dec 23, 2011
    #10
  11. Chastity

    Chastity Company Representative

    Reputations:
    1,295
    Messages:
    6,545
    Likes Received:
    336
    Trophy Points:
    251
    The golden contacts part of the kb lights ribbon cable face up. :)

    Case: 1596074
     
    Chastity, Dec 27, 2011
    #11
  12. JshLnsctt

    JshLnsctt Notebook Enthusiast

    Reputations:
    0
    Messages:
    10
    Likes Received:
    0
    Trophy Points:
    5
    That is the direction that I have it installed, I searched over and over to ensure that it was facing the correct way. It is kind of confusing that they would have the pull tab face down though.
     
    JshLnsctt, Dec 27, 2011
    #12
  13. Chastity

    Chastity Company Representative

    Reputations:
    1,295
    Messages:
    6,545
    Likes Received:
    336
    Trophy Points:
    251
    You mentioned that the cable was damaged, and replaced. Was the original ribbon cable pulled out of the mobo socket while the clamp was closed?

    1596074
     
    Chastity, Dec 28, 2011
    #13
  14. JshLnsctt

    JshLnsctt Notebook Enthusiast

    Reputations:
    0
    Messages:
    10
    Likes Received:
    0
    Trophy Points:
    5
    The cable was not damaged, the clip was, and no the cable was carefully removed, though the end of the clip broke while removing it so I ordered a new clip.
     
    JshLnsctt, Dec 28, 2011
    #14