Is this true?

I was surfing the net when I found this:
http://www.squaretrade.com/htm/pdf/SquareTrade_laptop_reliability_1109.pdf

It basically says that asus and toshiba are the most reliable laptops, then why all the problems with the G73

 

I also read an article about this and it has pie chart that shows the breakdown of different manufacturer that has most number of failed systems with in a given time. Based on what you posted and the one I saw, Asus has the least number of fail/bad quality products and asus products has the longer life compare to others. Well, I guess this is still on the owner of the system if you take care of it, it will last longer. If not, then it will die anytime soon.

 

that just means laptops in general are pretty unreliable.

 

Because the G73 is a high end gaming laptop, yet cheap at the same time. When Asus created the G73, they wanted something powerful, but cheap. It's natural that you are going to get issues in laptop with pricing that seems to good to be true, considering its specifications.

Plus, there are many notebooks that have numerous universal problems. I was extremely lucky when I got my A300, considering it has pretty much never given me too much trouble. As well, the likelihood of getting some of the major problems with the G73 are very slim. It's an incredibly popular laptop, and with more people owning it, the chances of finding a problem with it increases.

You could say that. They certainly don't make tech like they used to.

 

I think it's also important to consider the "vocal minority" rule. People who have problems are much more likely to speak up than those who have none.

For what it's worth, I got my G73 a few days ago, clean installed Windows/drivers, updated BIOS, and have been using casually (no gaming yet) and have had zero problems. Other than the fact that I hate the track pad.

 

Yup, that's my take on it.

But the HPs that my wife uses at work (10hrs. a day) which take a lot of abuse really seem rugged.

 

Please post the link to stats showing that G73 has tons of problems.

 

I got my G73 for almost months now, no problems at all, and im lovin it. And yes, you should take note of the "vocal minority", counting the users that have the problems over the thousands on G73s that are shipped, very little is the percentage with problems.

 

I'd like to see a market share chart to go along with this. My suspicion is that the companies with the highest market share are going to show the highest % of failure rate, as there are exponentially more of their units running in the wild.

I'd also like to know who commissioned the survey [people don't just randomly look at these things for free, you know].

How did they select their complaint criteria? What WAS the criteria that constituted a "failure"? Are there records of these users usage habits with their hardware? [after all, if 16 y/o Suzy uses her notebook on the bed all the time, covering up all the intake fans until it melts. . that's a "failure" right?] Does the studied sample include accidental damage, drink spills, drops, etc?

It it notebook computers that are unreliable, or is it notebook USERS tend to be careless/hard on their equipment?

. . . just something to think about

 

About the companies with the highest market shares, of course they are going to have the most number of fails. but I guess they contemplate that when they calculate the products with problems/units produced ratio.

 

Found this in the pdf link:

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Asus better than apple, yeahhh!!!!

 

If you look at the FAQ section in this link (within the review)
http://forum.notebookreview.com/asu...457024-official-asus-g73jh-owners-lounge.html
RMA % is very low.
Toyota was considered reliable for many years, and like ASUS seem responsive to problems (such as the 209 BIOS upgrade) and want repeat business.
I would not recommend this model to anyone that wants a computer to run like a toaster, tweaks are abundant for this and other high end machines, (which can get the inexperienced like me in trouble) but with the numerous caring members of this forum; it is hard to go wrong.