The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Keyboard issue on my G73SW

    Discussion in 'ASUS Gaming Notebook Forum' started by littleadvisor, Jul 18, 2011.

  1. littleadvisor

    littleadvisor Notebook Enthusiast

    Reputations:
    0
    Messages:
    12
    Likes Received:
    0
    Trophy Points:
    5
    I'm generally very happy with my new laptop, and play and work on it a lot. But there's one problem that annoys me: the key " ` " (the one left to "1") doesn't respond very well.

    It consistently responds only after keeping it pressed for a couple of seconds (no other key shows this), and when it finally responds - it prints ````````````` - like it accumulated all the repeated keystrokes that the keyboard generates when the key is pressed for some time.

    This seems to me to be a drivers issue, because the hardware obviously works. I have all the latest drivers, for the best of my knowledge. Any reason for that particular key to behave in such way?

    BTW: Worth mentioning that the problem doesn't occur when loading in "Safe Mode", yet another clue pointing towards the drivers...

    Thanks...
     
    littleadvisor, Jul 18, 2011
    #1
  2. JOSEA

    JOSEA NONE

    Reputations:
    4,013
    Messages:
    3,521
    Likes Received:
    170
    Trophy Points:
    131
    JOSEA, Jul 18, 2011
    #2
  3. littleadvisor

    littleadvisor Notebook Enthusiast

    Reputations:
    0
    Messages:
    12
    Likes Received:
    0
    Trophy Points:
    5
    I installed fresh, and installed drivers from that thread, so I have it installed. Should I remove it, is that the thing that's causing the problem?
     
    littleadvisor, Jul 19, 2011
    #3
  4. JOSEA

    JOSEA NONE

    Reputations:
    4,013
    Messages:
    3,521
    Likes Received:
    170
    Trophy Points:
    131
    littleadvisor, no I do not think nor have I seen any reports about solving this by removal of the keyboard filter, I would leave it. Did you have the issue with the factory image?
    Does anyting show up in event viewer when the issue happens?
    It sure does not sound like hardware issue, have you tried creating another user account, or logging in to windows as administrator to see if the issue persists? Hope this helps, Josea
     
    JOSEA, Jul 19, 2011
    #4
  5. Support.4@XOTIC PC

    Support.4@XOTIC PC Company Representative

    Reputations:
    130
    Messages:
    605
    Likes Received:
    37
    Trophy Points:
    41
    Is that the only key that does this or do you experience this lag with anything else while typing? That lag was common amongst the G series for a while, and a BIOS update seemed to solve that issue. Are you running on the most current BIOS available on the ASUS website?
     
    Support.4@XOTIC PC, Jul 19, 2011
    #5
  6. Chastity

    Chastity Company Representative

    Reputations:
    1,295
    Messages:
    6,545
    Likes Received:
    336
    Trophy Points:
    251
    Make sure you are running the current BIOS + ATK 1.0.0008
     
    Chastity, Jul 19, 2011
    #6
  7. littleadvisor

    littleadvisor Notebook Enthusiast

    Reputations:
    0
    Messages:
    12
    Likes Received:
    0
    Trophy Points:
    5
    I tried to load the "Safe Mode" - the problem doesn't exist there. I don't think I used that key for the 5 minutes I had the factory image running.

    I already have the latest BIOS (205).

    Where do I get ATK 1.0.0008? On the Asus support page they only have 1.0.0007...

    Thanks!

    Edit:

    Found the version 1.0.0008 in your thread at asusrog, but it didn't solve the issue :-(
     
    littleadvisor, Jul 20, 2011
    #7
  8. JOSEA

    JOSEA NONE

    Reputations:
    4,013
    Messages:
    3,521
    Likes Received:
    170
    Trophy Points:
    131
    Does the issue persist with an external keyboard? It seems you have done all the software tweaks I am aware of.
    Also you could try disabling the touchpad, connect an external mouse and test.
     
    JOSEA, Jul 20, 2011
    #8
  9. littleadvisor

    littleadvisor Notebook Enthusiast

    Reputations:
    0
    Messages:
    12
    Likes Received:
    0
    Trophy Points:
    5
    Hmmm....

    Tried an external USB keyboard - exactly the same behavior. This is definitely not a hardware issue (which is good), but very strange... I use an external mouse, so the trackpad is always disabled.
     
    littleadvisor, Jul 21, 2011
    #9