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    Laptop Shutting Down On Some Games

    Discussion in 'ASUS Gaming Notebook Forum' started by ShaggyRS6, Nov 5, 2012.

  1. ShaggyRS6

    ShaggyRS6 Notebook Consultant

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    Hi all, my has been reporting that my laptop that he seems to now be his ;) keeps shutting down when he is playing World of Tanks or Truck Simulator 2.

    I think maybe because its getting to hot? Other games seem fine.

    I updated the catalyst drivers to 11.5 the ones suggested in the FAQ to see if the would make a difference, it has not.

    I wonder if anyone is able to us some advice.

    Thanks all.
     
    ShaggyRS6, Nov 5, 2012
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  2. Meaker@Sager

    Meaker@Sager Company Representative

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    You need to run a few diagnostic programs like core temp and msi afterburner to monitor what is going on, and which chip may be overheating.

    Report what they say as it could be other problems, possibly with the power brick if the temperatures are normal.
     
    Meaker@Sager, Nov 5, 2012
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  3. ShaggyRS6

    ShaggyRS6 Notebook Consultant

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    Thanks for that, its already been back to ASUS once under warranty for a faulty board and GFX card overheating. Will run those diags, those.
     
    ShaggyRS6, Nov 5, 2012
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  4. ShaggyRS6

    ShaggyRS6 Notebook Consultant

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    Ok, MSI After burner is showing at idle 74 Deg C - That seems a little warm? Room temp is normal
     
    ShaggyRS6, Nov 5, 2012
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  5. tijo

    tijo Sacred Blame

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    Define normal room temp. For me it's ~22C, for others it could be 25 or even higher depending on where in the world you're located.

    Regardless of that, 74C idle is way too high, i usually idle in the low 50 degrees with 22ish room temps.
     
    tijo, Nov 5, 2012
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  6. ShaggyRS6

    ShaggyRS6 Notebook Consultant

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    22 Deg -

    I think its out of warranty now as well
     
    ShaggyRS6, Nov 5, 2012
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  7. tijo

    tijo Sacred Blame

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    Well, have you tried dusting it?
     
    tijo, Nov 5, 2012
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  8. ShaggyRS6

    ShaggyRS6 Notebook Consultant

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    Where abouts? The mesh where the speakers are?
     
    ShaggyRS6, Nov 5, 2012
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  9. tijo

    tijo Sacred Blame

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    tijo, Nov 5, 2012
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  10. Meaker@Sager

    Meaker@Sager Company Representative

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    First step is to clean the vents. Only if that does not work do you then think about a repaste which will require a lot more work.
     
    Meaker@Sager, Nov 5, 2012
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  11. ShaggyRS6

    ShaggyRS6 Notebook Consultant

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    Thanks chaps. Will give this a go in the next few days and then get back to you.
     
    ShaggyRS6, Nov 7, 2012
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  12. ShaggyRS6

    ShaggyRS6 Notebook Consultant

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    Ok guys, how does this sound. After clean out its idling at 50-55 and Max planet World of tanks Max settings at 85
     
    ShaggyRS6, Nov 10, 2012
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  13. ShaggyRS6

    ShaggyRS6 Notebook Consultant

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    Is anyone able to comment on the temps now?

    Many thanks
     
    ShaggyRS6, Nov 13, 2012
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  14. Yiddo

    Yiddo Believe, Achieve, Receive

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    Those temps are nothing to worry about my 5870M at its best still idled at 50oC in the UK with low ambient temp, the best I got it to was 78oC and with a furmark test still hit 88oC.

    Anything below 90oC with that card is under optimum conditions. It was common that it hit 100oC and still ran fine.
     
    Yiddo, Nov 13, 2012
    #14